Kia of Dartmouth
Dartmouth, MA
Filter Reviews by Keyword
By Type
Showing 206 reviews
Keith B was excellent. Went above and beyond to make sure I was satisfied with my purchase and always available when I had questions. They definitely take a more aggressive Went above and beyond to make sure I was satisfied with my purchase and always available when I had questions. They definitely take a more aggressive approach in selling cars compared to other dealers I’ve seen so be prepared! More
Poor communication. Twice now my vehicle has gone in for service and I have had to chance someone down for updates. When asked to speak to the manager they refused until Twice now my vehicle has gone in for service and I have had to chance someone down for updates. When asked to speak to the manager they refused until I actually had to raise my voice to demand. Car was there for over 1 week even with an appointment before it even was looked at. More
Worst customer service ever! ! Staff very rude.... especially Tyler! Stay far away!!! All they seem to care about is money! Pretty sad consider how much money cars are going for ! Staff very rude.... especially Tyler! Stay far away!!! All they seem to care about is money! Pretty sad consider how much money cars are going for these days!! If you want a Kia... go to Swansea!!! More
The salesman, Keith B, was so helpful and knowledgeable. The staff there are all helpful, friendly, and polite. I love my new Kia it is a great car! The staff there are all helpful, friendly, and polite. I love my new Kia it is a great car! More
Worst experience around. No respect for customer making a big financial decision. Went in on a Friday, made a deal for a vehicle at $4k. System actually was giving the wrong No respect for customer making a big financial decision. Went in on a Friday, made a deal for a vehicle at $4k. System actually was giving the wrong price, price adjusted to $44k, deal signed, deposit given. Before leaving we notice a scratch on our brand new vehicle that was in the showroom. Dealer agrees to fix and it would be ready by Tuesday. We receive text messages from our sales person stating vehicle will not be ready until Thursday. Inconvenience for us. We arrive Thursday to the sales person stating that the price for the actual $46k, problematic for us because it was not the deal signed and agreed upon. Sat in the parking lot to think about the purchase again because of the two jumps in price that had happened. General manager states “I don’t want to sell you the vehicle anymore, I will return your deposit, we have been sitting on this sale for a week, vehicle was ready or you Tuesday and it’s Thursday!” Messages and phone calls with our sales person on Monday clearly says the car was not ready. We decide we will purchase the vehicle and walk to the financial office, not wanting to interact with the general manager with his disrespectful and rude attitude, but the general manager confronts my wife and says “do you know who I am? Don’t walk right by me.” We wanted this vehicle but not this experience and abuse. This will be the last time ever dealing with this dealership and we will not be recommending anyone go here if they want a easy car buying experience. **Also for another note, we saw the vehicle with 30 miles on it, in the showroom, and signing paperwork that states 30 miles on the odometer. Dealer takes the vehicle to get repaired at the body shop down the street. We take possession of the vehicle with over 60 miles on it. More
Dave was very knowledgeable about the vehicles he was selling and didn’t steer me wrong gave me the best option for my circumstances and very easy to talk with thank you David selling and didn’t steer me wrong gave me the best option for my circumstances and very easy to talk with thank you David More
Just bought a 2023 Kia Stinger fully loaded from David at Kia of Dartmouth! He and everyone else are absolutely great!!!! It was a painless and very easy sale and I absolutely love my new Stinger!! Kia of Dartmouth! He and everyone else are absolutely great!!!! It was a painless and very easy sale and I absolutely love my new Stinger!! More