Kia of Dartmouth

Happy with my car and three service I received There was no pressure. Just good service. Very informative and helpful . Once I decided the car that I wanted, I was given different options to see wh There was no pressure. Just good service. Very informative and helpful . Once I decided the car that I wanted, I was given different options to see which would be best for me. More

Horrible, Waste of Time, and Insulting WORST DEALERSHIP I HAVE EVER DEALTH WITH. I would give zero stars if this review would let me. Lets start at that. I never write reviews however when WORST DEALERSHIP I HAVE EVER DEALTH WITH. I would give zero stars if this review would let me. Lets start at that. I never write reviews however when you are $300 dollars off on a purchase and walk away you typically expect a call back the next day. As expected I did receive a call back and set up another appointment for the next day expecting to go in, split the middle and walk away with a new car. Well... 2 hours later on a Saturday afternoon that was not the case. The dealership would not honor the price that was given to me 2 days prior, or the interest rate, or pretty much ANYTHING that was discussed 48 hours ago. Wednesday we were told their best offer was $13,300 out the door including the docking. Saturday I walk in and say OK lets do $13,150 and I'll buy the car right now. Quite frankly I was probably going to do the $13,300 before losing the car over $150. Little did I know we would have to talk probably to 5 different sales reps that day. Each manager saying they couldn't do what we were told 2 days prior and this was a bad deal for them and they needed to sell the car for $14,000 plus a $286 docking fee. Wednesday they said I could finance for 3.1% Saturday they were at 5%. OH, and even though they said they weren't going to.. I see on Credit Karma they ran a hard inquiry on my credit which brought my score down 5 points even though I said we weren't going to finance through them if 5% was their approximate rate. Eventually after 2 hours a final manager came over to us and said something to the effect of "Clearly were not going to make a deal here so why don't you guys just get out... ". I basically got kicked out of a dealership that I was willing to spend $13,300 at. If I knew that 2 days later their price would go up $1,000 and their rates would go up 2% I probably would have bought the car for the $13,300 but I'm actually glad I didn't and they didn't get a penny of my money. Worst customer service I have ever experienced in my life. I actually feel like I walked out of that place with a lower IQ on Saturday from listening to those sales reps who had no idea what they were talking about. Glad I am spending my money elsewhere. I would not suggest Kia of Dartmouth to anybody. More

Deceptive Pricing Quoted their "Lowest Price" only to find out that their internet price - same day was $1,100.00 cheaper, this is deceptive/cheating action, I would re Quoted their "Lowest Price" only to find out that their internet price - same day was $1,100.00 cheaper, this is deceptive/cheating action, I would recommend staying away from this dealer. Service personnel hanging around talking instead of working More

KIA Sportage 2011 I had totalled my vehicle and was looking on True Car.com for a Kia. I found this 2011 Kia Sportage and I was the only customer who had test drove I had totalled my vehicle and was looking on True Car.com for a Kia. I found this 2011 Kia Sportage and I was the only customer who had test drove this Kia as it had just come in from a previous customer who traded for a new one. My Salesman David was great and I was nervous about a loan as the insurance company had not paid off my previous vehicle as of yet, but they found me a loan that worked with me and I even got an extended warranty for 48,000 miles as the new car warranty had expired. I did have great service just went to give them the funds to register my vehicle and now will be waiting to see how that process goes as I will have to meet them at the Police Station for a vin check. More

OK process, but nickle/diming at the end in unprofessional! I'm only giving 2 stars instead of 1 because most of the process was OK, the final step was really the disappointing part. I came in, as requested, as I'm only giving 2 stars instead of 1 because most of the process was OK, the final step was really the disappointing part. I came in, as requested, as they wanted my 2015 Kia Sportage. Even though I now live an hour away, I stayed loyal to the same Kia dealership as the first time went smoothly. Needless to say, they negotiated an OK deal (after a very embarrassing initial offer) and part of the deal was a car starter. Living an hour away, making a FOURTH trip just for auto start (initial visit, second visit - come back to sign finance paperwork since the finance guy left for the day before I could do that (3pm), and third visit - come back to get plates!) was not an option. I got a quote from a local place that was $105 more than what they say they pay (if it wasn't a push to start it wouldn't have been more than the $210 the dealership is "offering" to give me).SO, even though I put a couple of thousand down just to make the deal work with them, they are nickle & diming me over $105? Lamont was a nice guy to deal with but his management makes the decisions and they have the worst customer service! I won't be back after this lease is over unless they resolve this issue. More

Pleasure to do business with Salesman was not pushy but knowledgeable. We test drove two vehicles and purchased one on the spot. No need to go elsewhere. Former leased vehicle 20 Salesman was not pushy but knowledgeable. We test drove two vehicles and purchased one on the spot. No need to go elsewhere. Former leased vehicle 2016 Kia Sorento. Great experience, great car More

Sportage 2013 My previous car was totaled and I needed a replacement. KIA offered excellent, friendly service. Salesman Noor Rahmany did everything possible to ma My previous car was totaled and I needed a replacement. KIA offered excellent, friendly service. Salesman Noor Rahmany did everything possible to make it happen. Love my new car! More

2013 Kia Sportage Friendly hassle free service from sales and service department.Every question they had the answers and we're not pushy at all. Best of all wife loves Friendly hassle free service from sales and service department.Every question they had the answers and we're not pushy at all. Best of all wife loves car. More

2010 Nissan Altima I have just buy a 2010 Nissan Altima from KIA of dartmouth. the car is good, and the service and the warrant is aslo very good. I have just buy a 2010 Nissan Altima from KIA of dartmouth. the car is good, and the service and the warrant is aslo very good. More

New Car Purchase Totally amazing experience buying a new car at KIA of Dartmouth. Roland Rego was so efficient, friendly, and informative. I would most confidently r Totally amazing experience buying a new car at KIA of Dartmouth. Roland Rego was so efficient, friendly, and informative. I would most confidently refer anyone to him for the perfect car buying experience. More