Kia of Columbia - Service Center

Polite, professional, concerned with our comfort and cost. We h ave been going to this dealership for many years. We have boght four cars from them over 20+ years. We have gotten great service over all these We h ave been going to this dealership for many years. We have boght four cars from them over 20+ years. We have gotten great service over all these years. More

Service service Great experience! Would definitely refer to others. Thanks again for the loaner which prevented me from having to take a vacation day for service need Great experience! Would definitely refer to others. Thanks again for the loaner which prevented me from having to take a vacation day for service needed. More

Outstanding customer service The service department is friendly and always to an amazing job. I would recommend the Kia of Columbia service department to any one whether they purc The service department is friendly and always to an amazing job. I would recommend the Kia of Columbia service department to any one whether they purchased their vehicle there or somewhere else. More

KIA treats me right. KIA of Columbia has been wonderful since day one. Found me a great used car and remind me when next service needs done. Awesome people! KIA of Columbia has been wonderful since day one. Found me a great used car and remind me when next service needs done. Awesome people! More

New tires for my boat trailer Fair pricing with quick turnaround Gave me several different options and prices without being pushy.I have used them for years on several different ve Fair pricing with quick turnaround Gave me several different options and prices without being pushy.I have used them for years on several different vehicles. More

Pampered Princess Reliable, thorough, reasonably priced. They addressed my concerns (they listen!) — fixing even a minor wiper blade problem. And of course the waitin Reliable, thorough, reasonably priced. They addressed my concerns (they listen!) — fixing even a minor wiper blade problem. And of course the waiting area is great! I asked about my loan status and they jumped to get answers. Nice to be treated well even years after I bought my car there! More

Fantastic Detailing special! Cole, in the Service Department presents in a friendly, communicative, and "can do" manner! I came in on a 50% off detail special. A great job was do Cole, in the Service Department presents in a friendly, communicative, and "can do" manner! I came in on a 50% off detail special. A great job was done on my 2017 Hyundai Sonata! I am very pleased with the friendly service and excellent performance that I received. Thank you Kia of Columbia! More

Service Went to have my 2017'kia forte service. It had a couple of recalls on that I didn't know about they took care of that without me having to come back. Went to have my 2017'kia forte service. It had a couple of recalls on that I didn't know about they took care of that without me having to come back. I had a doctor's appointment and it was getting close to the time for me to leave and Michelle Lewis Exton gave me a car drive go to the doctor's appointment. Michelle just seem to go above and beyond that day and I have no complaints about them. More

Well done & timely Cole Moore was my Service Advisor who was helpful, resourceful and responsive to my questions. He took his time to make sure I understood everything, Cole Moore was my Service Advisor who was helpful, resourceful and responsive to my questions. He took his time to make sure I understood everything, and helped me reinspect my car to insure that my tires were in good condition. This kind of service is what keeps me coming back!!! More

A great experience I had messed up a wheel shortly after purchasing our car. There was no way I was going to "live" with it this early on. I called the service center an I had messed up a wheel shortly after purchasing our car. There was no way I was going to "live" with it this early on. I called the service center and spoke with Cole about suggestions for someone to fix it. He called "their" guy and had an appointment made for the end of the week!! I took it in at 8am and a great gal, who was filling in for the other person who was on vacation, took me home and around 1pm was in my driveway, ready to take me back to get my car. The wheel looked brand new, excellent job!! It turned out to be a very pleasant experience from beginning to end. Cole was very professional and made sure the repair person would be there before I was taken home. Also, there was a recall on an electronic cluster that we didn't know about and they took care of that so we didn't have to make an extra appointment to get that taken care of. We LOVE our car and have been very impressed with Kia, Derek, Cole, and several others, that of course I don't remember their names. You are always greeted with a smile at the front desk and made feel welcomed. More