Kia of Columbia - Service Center

Buyers beware I went to the dealership on Saturday. I was going for an oil change when I noticed a Telluride on the showroom floor. I went to look at it. The used c I went to the dealership on Saturday. I was going for an oil change when I noticed a Telluride on the showroom floor. I went to look at it. The used car salesman came inside and told Pat to show me the vehicle. While looking at the vehicle, I told Pat that my lease was not up until June. His response was, do not worry about that. We will just pay it off. There was no sticker price in the window of the car at all. I was told by Pat that the selling price was around 52,000.00. I said wow, that is out of my will house price wise. He said, what kind of salesman would I be if I cannot get at least a 1,000.00 dollars off the price. He did that. The deal was complete. When I arrived home, we were getting the book out to see how to program blue tooth when he ran across the sticker to the car. The price on the sticker was 46,795.00. No one told me that I was paying 5,0000.00 dollars over the sticker price. That information should have been disclosed to me prior to buying the vehicle. I was never informed of the price increase. I was informed by Levi that all of the stores on MO was told by corporate told them to increase the price. Not true because I have been in touch with corporate. I have also been in touch with two other dealerships in MO. I was told by my bank that I went into a vehicle upside down so to speak. I love the vehicle. However, I do not appreciate being taken advantage of. What a shock to find out the real price at home! More

Friendly and helpful The staff helped me out! After multiple calls around town looking for help Pat said no problem come on in. Super friendly and helpful. Highly recommen The staff helped me out! After multiple calls around town looking for help Pat said no problem come on in. Super friendly and helpful. Highly recommend. More

Good service Joey was an awesome salesperson to make a deal with. Knowledgeable and very nice. Highly recommend for a great deal! Kia of Columbia is our go to plac Joey was an awesome salesperson to make a deal with. Knowledgeable and very nice. Highly recommend for a great deal! Kia of Columbia is our go to place! More

Poor service and poor follow up. Took car in for oil change that night oil leak in driveway never a problem before. Took car back to service center and was told it was only a loose o Took car in for oil change that night oil leak in driveway never a problem before. Took car back to service center and was told it was only a loose oil pan drain bolt they tightened it up and all was ok. Next oil change was done while having other service done at a different shop and I received a call asking if I knew about the thread tape and oversized washer on my drain plug, imagine my surprise upon hearing this. I told them it had leaked after the last change and "the tech looked at it and said it was just loose". Then when they went to put it back in it wouldn't tighten because the pan threads were stripped out and they had to put an oversized plug in it. Next step will be replacement of the oil pan and Kia service manager offered me a free oil change while they replaced the pan at my expense not theirs. They caused this issue not me why should I have to pay. Will never go here or suggest them ever again. More

Went in for oil change, got a new car. Joel took the time to answer my questions while I was waiting for an oil change. Ended up with a new car. Terrence made the paperwork a breeze. Joel took the time to answer my questions while I was waiting for an oil change. Ended up with a new car. Terrence made the paperwork a breeze. More

Horrible! Over priced parts and they lied about what was wrong with my car so they wouldn't have to pay to fix it under warranty!! Over priced parts and they lied about what was wrong with my car so they wouldn't have to pay to fix it under warranty!! More

Always a pleasant experience. I have been doing business with this Kia dealer since 2000. I am on my second Kia vehicle and they are always vey accomadating and easy to deal with. I have been doing business with this Kia dealer since 2000. I am on my second Kia vehicle and they are always vey accomadating and easy to deal with. I would never go to another dealer. More

Efficient, courteous, somewhat expensive Great service and helpful. Efficient workers. Labor on expensive side but overall helpful to keep car working in a reliable manner. I would highly rec Great service and helpful. Efficient workers. Labor on expensive side but overall helpful to keep car working in a reliable manner. I would highly recommend it due to the expertise they represent at Kia. More

Replacing car battery Kia has been nothing but great ever since I bought my used 2015 Ford Escape a month ago. My car died at about 32 days after I purchased it, so I broug Kia has been nothing but great ever since I bought my used 2015 Ford Escape a month ago. My car died at about 32 days after I purchased it, so I brought it in hoping Kia could figure out what was wrong. They even offered to take me home after I dropped my car off (never heard of anyone doing that). Turns out it was my battery and they replaced it. Dena, Cole, and Randy have been such great people to work with! Highly recommend Kia of Columbia! More

Great Cole Moore was very respectful nice and pollute and everybody else was very helpful and it was clean ,prompt service I really recommend thank you all Cole Moore was very respectful nice and pollute and everybody else was very helpful and it was clean ,prompt service I really recommend thank you all for a great experience I'll be back for sure More