Kia of Cherry Hill - Service Center

The staff was extremely friendly courteous..The counter made feel relqxed.Thank you for having good staff. made feel relqxed.Thank you for having good staff. More

Always helpful and pleasant with a great service department. Only issue is the small parking area. department. Only issue is the small parking area. More

Very good service department, friendly and helpful. You get good prices on service work needed get good prices on service work needed More

Excellent customer service very prompt the staff explained everything regarding my needs as well as service performed explained everything regarding my needs as well as service performed More

Andrew was very hands on very courteous and assisted me with the step-by-step for my Kia Thank you to everyone there with the step-by-step for my Kia Thank you to everyone there More

Great service and fast work for my 2016 KIA Sorrento will recommend to my friends. recommend to my friends. More

Awesome place to buy a car and for service. No place better. Freindly and helpful people in both sales and in service. better. Freindly and helpful people in both sales and in service. More

Very responsive work done quickly and thorough explanation on recall as well as issue presented with explanation on recall as well as issue presented with More

Brittany in service was extremely short-tempered and borderline rude. I had hoped to make them my continued Kia service facility, but after Brittany hung up on me rudely, that will never be. Apparentl borderline rude. I had hoped to make them my continued Kia service facility, but after Brittany hung up on me rudely, that will never be. Apparently, if your service advisor happens to be off for the day, you will positively not be informed of the status of your vehicle, especially if she answers.... More

I started what I hoped would be a continuing long term service relationship with Kia of Cherry Hill service. It seemed that Andrew was going to play a good role as intermediary, keeping me informed about service relationship with Kia of Cherry Hill service. It seemed that Andrew was going to play a good role as intermediary, keeping me informed about my newly purchased Kia while it was in their care. BOY, DID THAT HOPE TURN SOUR FAST. First, it seems you cant depend on the multiple phone answering personnel to get you though to your intended service person. Compound that by the very snotty attitude I got from Brittany, (found out later she's a cashier, not a service rep), who kept talking over my questions about my car, and hung up on me when I asked to speak with someone who actually could answer my questions. Next day I'm told that I was accused of yelling at her; (when they saw I had written an honest review of that horrible experience on Google reviews), but you can't hide poor conduct and unprofessional behavior(s) by lying about someones honest experiences........ I suspect that the dealership is too busy to handle their multitude of tasks properly, and thus turn the insanity over to belligerent cashiers like Brittany, or whoever may be able to try and field what the regular staff can't handle. I would STRONGLY RECOMMEND AVOIDING KIA OF CHERRY HILL IF AT ALL POSSIBLE. I WILL TAKE MY KIA MANY MILES IN ANOTHER DIRECTION BEFORE GIVING THEM CONSIDERATION EVER AGAIN, AND WHEN I GOT THE CAR BACK, IT WAS VERY MUCH DIRTIER THAN WHEN THEY RECEIVED IT!!! (I suspect it may have been on purpose because of my immediate review on GOOGLE about the unprofessional conduct.) Will B. BUILDING. DOCTORS (215) 605-3400 More