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209 Reviews of Kia of Cherry Hill - Service Center
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October 28, 2018
Joe Bell was my service adviser. Joe got to me right away and he was quite pleasant. My Optima was in for an oil change and routine checkup. My vehicle was done and delivered to me ju Joe got to me right away and he was quite pleasant. My Optima was in for an oil change and routine checkup. My vehicle was done and delivered to me just when it was promised. It turned out to be a great experience for me. Joe did exactly what he said he would do, which made my life easier. The car was even cleaner than when I dropped it off. More
by steve cohen
Employees Worked With
October 18, 2018
Joe in service I have to give 5 stars to Joe in Service, my car had a warranty issue and Joe put up w/me calling him for 4 weeks. He was always patient, informativ I have to give 5 stars to Joe in Service, my car had a warranty issue and Joe put up w/me calling him for 4 weeks. He was always patient, informative, & humorous. Thanks Joe for making what could have been a stressful situation much less so! I believe Greg (?) the service manager helped me w/a fuse the day after I picked up my car too. Great service dept. and I thank them all for a job well done! More
by Drivingmissdaisy67
Employees Worked With
October 10, 2018
Fixed repair in timely manner. They fixed my car quickly and efficiently. They were very nice to from the moment I dropped my car off to when I picked it up They fixed my car quickly and efficiently. They were very nice to from the moment I dropped my car off to when I picked it up More
by Emma
Employees Worked With
October 07, 2018
Great service from George Turner The service and treatment by George was excellent, first class!!! Made me realize what that says about the dealership, and we will purchase our next The service and treatment by George was excellent, first class!!! Made me realize what that says about the dealership, and we will purchase our next KIA from Cherry Hill KIA! More
by Sophie
Employees Worked With
George Turner
September 19, 2018
Service Great experience. Very friendly and professional. Service was done quickly. Shuttle services was nice add feature. All employees are very friendly. G Great experience. Very friendly and professional. Service was done quickly. Shuttle services was nice add feature. All employees are very friendly. Great experience. Thanks again. More
by Kathy W.
Employees Worked With
Service Team.
September 17, 2018
Excellent service, caring and helpful Service person helped me save money on preventive maintenance, was pleasantly surprised to hear that this oil change was free because of my loyalty. Service person helped me save money on preventive maintenance, was pleasantly surprised to hear that this oil change was free because of my loyalty. With consistently bringing my Kia Sportage in for oil change gets & all preventive care More
by 1234567
Employees Worked With
Service Dept
August 07, 2018
Sales man May sale man David Hartley was great very helpful and made my car purchases easily and less stressfull. Now I have a great car. Thanks to his help May sale man David Hartley was great very helpful and made my car purchases easily and less stressfull. Now I have a great car. Thanks to his help More
by Annette
June 07, 2018
Incompetent I've been a Kia owner for years, I drive an 05 Kia Rio, nothing fancy, but perfect for my needs. Its getting a bit old so I was thinking of getting a I've been a Kia owner for years, I drive an 05 Kia Rio, nothing fancy, but perfect for my needs. Its getting a bit old so I was thinking of getting a new car next year - but, thanks to YOU folks, I will NOT BE BUYING A KIA. Not from Kia of Cherry Hill, nor any other make or model sold at the Cherry Hill Triplex dealerships. And I'll do my best to spread the word on social media (I do this social media thing for a living...believe me, I know WHY you have "Reviews" turned off on your business profile. So read this well. And share it with your service manager, and whoever the poor soul is that handles your Social Media and Online Reputation efforts) My car broke down on May 14, took it to my mechanic, needs a new transmission he told me. No worries, its a small price to pay to have a dependable car for another year, right? "I just have to order the part from the dealership.", my mechanic says. He orders the part from Kia of Cherry Hill on May 15th. He is told the part will be delivered on May 31st. Then a week later, Kia of Cherry Hill says, "The part will be delivered on June 5th". "Ok....thats a long time for me to be driving a loaner, but, whatever." I think. But, the part doesn't even arrive on June 5th. On June 6th, my mechanic tells me the dealership doesn't know WHEN the part will arrive. I think hes leading me on, so I tell him to give ME their number, I'll call myself. I call 856-382-2318, and speak to a lady who tells me that MAYBE my part will be in by the end of the month. MAYBE. MAYBE? She lays the blame at the feet of Kia Corporate...good job passing the buck there. Its not YOUR fault, it must the fault of the faceless corporation that isn't even based in the USA. Nice try. This was YOUR word, Kia of Cherry Hill. You blew it. Don't pass the buck. You "have no idea where the part is"? Its a transmission, not your keys or your wallet. How do you misplace something that big? You mean to tell me in 2018, when I can order something from one company, pay for it through another company, have the order fulfilled by a third company, and my package delivered by a fourth company....and track it via the internet ON MY PHONE!, that Kia cant track something as big as a transmission that its sending to itself? If this is true, you're incompetent. If its a lie to cover your rear end, you're idiotic. But - I bet you'll have no problem finding the $900 parts invoice you'll send my mechanic, will you? You'll know exactly where that is. Well, I'm going to use everything I have, no matter how miniscule it may be, to make sure everyone knows what a GREAT job you're NOT doing Kia of Cherry Hill. Yelp, Google, the BBB and more are next. More
by Chuck
Employees Worked With
Parts and servicing
January 02, 2018
Great experience Dave was great to work with and was able to negotiate a deal that worked for me He spent a lot of time with me and was friendly and honest. I would r Dave was great to work with and was able to negotiate a deal that worked for me He spent a lot of time with me and was friendly and honest. I would recommend him to others Kia is great More
by Alexsydney
Employees Worked With
December 06, 2017
Sales Feel like sales Department finance department whole place was a great experience very fast good communication .. i had fun buying my car I'll be back Feel like sales Department finance department whole place was a great experience very fast good communication .. i had fun buying my car I'll be back my next car.. gotta love kia More
by Green28
