Kia of Cherry Hill - Service Center

The service department will waste your time. They forget about customers in the lobby waiting for their car, they lie about performing maintenance on your car, they lie about accurately helping They forget about customers in the lobby waiting for their car, they lie about performing maintenance on your car, they lie about accurately helping you on their checklist. There’s no point in making maintenance appointments as they don’t honor them. PREVENT THIS DEALER FOR THE SAKE OF YOURSELF! More

Where, do we start, I took my car for service, oil change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always m change, I had moved from up north, it seem incompetence is all over South Jersey. I been here few times I check the oil a few days later and always missing a quart oil, and they have no clue. One my Hid bulb burnt, I buy it there,not only lady work there have a nasty attitude in witch is everyone outhere they stick is awfull, they offer to put on, not only I paid about 300 bux for a xenon light bulb, but they break the headlight, and is expensive as xxxx my car have all this lights on the dashboard saying there a problem and they want act like they have nothing to do with it, so since im not the avarage woman, I question it and I was given run around, until I got pist and xxxx broke loose, they are incopetend and customer run around service suck big time. Wont even buy a car there, they dont deserve good customers, and your over priced on oil change, they dont do factory recomended checks in your vehicle they dont rotate your tires everything is a charge., and they change Staff and no one knows nothing, they promise they doing something and they dont do it. Make sure you get it in writing what ever they tell you, I recently had to change the other side bulb went somewhere else and notice the xxxxtie work they did on that other headlight, that they had to buy to replace the one they broke, and I had to call and place the order myself because they didn't do there job, and they thought I was going to go away, my bumper coming off there missing srcues here there and to believe, I gave it to kia dealer to work on it because I didn't want extra problems. Never again deal with them. Ohh and expect to run on there parking lot looking for your car because there to busy outside sitting down and smoking and can bring your vehicle to door where you drop it off. More

I waited 3 hours for a rental ! I was told then none left - then ok we have one ? Then the car rental was to be just $75.00 down - that became $450.who had that any given day ? I I was told then none left - then ok we have one ? Then the car rental was to be just $75.00 down - that became $450.who had that any given day ? I got lucky my friend I was with had it ! Lies it Took 5 days to get it back . There was one gentleman name Josh that worked on my car that was the savior of the day - the rest were nasty - not trained in the rules and rude ! Few sales men were also nice ! I will look for another Kia dealer close to me before I go there again ! More

Dealership has good auto advisers. They have expert mechanics to take care of customer’s vehicles. They have expert mechanics to take care of customer’s vehicles. More

Got a letter for recall, it was the trunk lock. While the car was in the shop they took out ventilation filter and said I needed a new one. $70 later and I was not happy because I let them talk me While the car was in the shop they took out ventilation filter and said I needed a new one. $70 later and I was not happy because I let them talk me into it. I had just had an oil change and everything was fine. It’s not right for you to lure customers in for a recall and try to talk them into getting other work done. I never had that happen before with any other dealers. I will not be coming back !!! I’m so disappointed in Kia 😠 More

Always fast and friendly . Clean waiting room. Never have to wait long for the shuttle to get to my work .Car repair done fast . Clean waiting room. Never have to wait long for the shuttle to get to my work .Car repair done fast . More

Great Service Department ! They were courteous and professional. My car was ready exactly when they said it would. They were courteous and professional. My car was ready exactly when they said it would. More

Enjoyable experience waiting for vehicle staff was courteous and waiting room was clean also had refreshments courteous and waiting room was clean also had refreshments More

Josh and the rest of Kia personnel are the best. Always have a positive experience there when I go in for service. Always have a positive experience there when I go in for service. More

Very helpful and treated use with respect the service department has great people working for them department has great people working for them More