Kia of Cherry Hill

Great experience I am really happy with the experience at Cherry Hill Kia. My salesman James was very knowledgable and respectful of my time. I got exactly what I w I am really happy with the experience at Cherry Hill Kia. My salesman James was very knowledgable and respectful of my time. I got exactly what I wanted and was not persuaded to buy otherwise like at most dealers. This is a good place to buy a car and i will be looking for James Davis when I buy my next car More

First car, great experience! Dave knew exactly which car I would want and worked with me to make sure I could get an affordable monthly payment. Very personable and understanding Dave knew exactly which car I would want and worked with me to make sure I could get an affordable monthly payment. Very personable and understanding of the target payment I was looking for. This was my first car purchase and I felt comfortable through the whole process and glad I chose Kia of Cherry Hill. More

James Davis is your guy It's so stressful buying a car but James Davis made it really easy and made the process fun. He gave my two kids a coloring book to keep them occupied It's so stressful buying a car but James Davis made it really easy and made the process fun. He gave my two kids a coloring book to keep them occupied while he got me a really good deal on a sxl optima. This is a great place to buy a car More

Friendly I was helped as soon as I walked through the door and was able to drive away in a new car of my choosing. I recommend coming here. I was helped as soon as I walked through the door and was able to drive away in a new car of my choosing. I recommend coming here. More

Horrible- they get you in a car then treat you horrible This dealership will get you in a car then treat you like crap. I got all the upgrades and all and everyone at this dealer is rude. The manager tom is This dealership will get you in a car then treat you like crap. I got all the upgrades and all and everyone at this dealer is rude. The manager tom is nasty and speaks down to people and they don't follow with what they say. I wouldn't recommend this dealer to ANYONE. The manager tom is nasty, I stood around there with no clue what to do and every worker walks right by you like they are to good for you! Steer clear!!! More

Dave Hartley is the Best! Definitely would recommend this dealer. Dealt with Dave Harley and he was fantastic!! I will definitely buy from this dealership again and will see Definitely would recommend this dealer. Dealt with Dave Harley and he was fantastic!! I will definitely buy from this dealership again and will see Dave!! More

Worst place ever! My husband saw a Kia Sorrento online and called about it to make sure the price was negotiable. He was told "yes" so we went there. Turns out the suv My husband saw a Kia Sorrento online and called about it to make sure the price was negotiable. He was told "yes" so we went there. Turns out the suv he saw online was a certified pre-owned which we were fine with but it had 14,000 miles and was a 2016. I don't even know what happened next. They couldn't find the suv so we drove another one. Came back to talk money and I felt like they laughed at us. Meanwhile we have a nearly perfect credit score and could afford any payment they threw at us but they did not try to work with us at all!! The sales person went back to see what she could do for us. By this time she had a blank check of ours and my car key so their mechanic could take a look at my car that I was about to trade in which they only wanted to give me $700. They must have thought we were dumb enough to go for it. After being at the dealership much longer than I wanted to and almost felt like I was a hostage since I couldn't get my key or check back, they wanted us to drive a new 2016 Sorrento. We got in the car and the rearview mirror fell off!!!! I'm telling you I can't make this stuff up. After the test drive we went back inside where we stood because another customer was occupying the office we were sitting in. We must have stood for 30 minutes. They would not work out a deal with us and tried to get us to lease but couldn't even write it down for us. Turns out the 2016 they showed us was really the base model and they tried to charge us a higher price!!! How do I know his? The seat functions were manual, in the Sorrento I bought from turnersville, it's electric and there are other amenities like heated seats. Save your money, your time, and your sanity and DO NOT GO HERE!!!! More

buy elsewhere if you can Wow! Where do I start? I have a lot to say but I'll make it short. The salesperson was somewhat friendly while we were making the deal for me to bu Wow! Where do I start? I have a lot to say but I'll make it short. The salesperson was somewhat friendly while we were making the deal for me to buy the car but when the deal was made and I was waiting to drive the car home the friendliness stopped. It seemed like ok the deals over, I'm done with you. She wasn't mean but she wasn't as nice as she was before the deal was made. She didn't really go out of her way to sell me the car, I sold the car to myself. Maybe she thought I wasn't serious about buying. Her manager who came in to seal the deal was nice, but again, once the deal was made I felt like he was done with me. To their credit they did meet my monthly payment. But when I thought it was 60 or 72 months I found out from the finance manager it was 75 months! So I ended up paying the full asking price for a used car. Oh yeah, beware: the internet price includes a $2000 down payment which they don't tell you online. They don't tell you that until you're sitting at their desk. I overheard other customers complaining about this while I was waiting. Part of the deal we agreed on was that I would get all 4 mats. I ended up with just the fronts and was told that when rear mats come in then I'll get a call. I'm not holding my breath waiting for that call. Hopefully they'll prove me wrong about this matter. The general manager called and left a message to see how I liked the car and the service. I called and left two messages for him to call me back and I mentioned the mats but have heard nothing. That was a week ago. The parts guys and the mechanics who I dealt with were great. I wish I had their names. To sum it up, I like the car a lot. But I didn't like the terms of the loan and the service after the sale. More

Online pricing is FAKE! Truly the worst car buying experience I've ever had. The prices listed on their website ARE NOT REAL! My wife and I saw a few different cars that we w Truly the worst car buying experience I've ever had. The prices listed on their website ARE NOT REAL! My wife and I saw a few different cars that we were interested in so we decided to stop by. We went on a test drive and liked the first car we drove. However, once we mentioned the online price, that's when the problems began. Our salesman fumbled around trying to make different excuses. We asked to speak with the manager and instead got an obnoxious earful from the GM, Bill Kopp. He said that he didn't need our business and we agreed. About two hours later we drove off in a 2011 Ford Focus - that we bought from Cherry Hill Nissan. More

Excellent Experience Sales consultant David G Hartley was very helpful he was courteous, friendly and patient with us throughout the negotiations. David is a valuable asse Sales consultant David G Hartley was very helpful he was courteous, friendly and patient with us throughout the negotiations. David is a valuable asset to your dealerships reputation and success. More