Kia of Cherry Hill

amazing lack of communication and excess of hubris shopping around for a 2016 soul. came in and after negotiations we were not able to agree on a price - I knew I could get a better deal - but there we shopping around for a 2016 soul. came in and after negotiations we were not able to agree on a price - I knew I could get a better deal - but there were no hard feelings. The next day I received a call from a manager who asked how things went and upon learning what happened, he almost begged me to come back, saying that things would be better. I was clear about the price I wanted, and he said "it would all be alright". Well, I did go back. My original salesman asked me why I was back (he apparently hadn't read his email from the manager). The guy who does the negotiating left me seated for 1 1/2hrs and then called me over to tell me that he had checked with his manager and unless I wanted to pick a car from their lot, they wouldn't meet my price (they were originally going to get the car I wanted from some place else). All I could say was, "but your manager called me and asked me to come back!". He said that "the internet managers don't always have the right information"???? And would you believe it, I received another call this morning from another manager. I briefed him on my story, but told him that I had no plans to ever come back there. He said goodbye very quickly after that. I eventually purchased my car from Matt Blatt. Completely different experience. More

BEWARE OF THIS DEALERSHIP internet FRAUD I Went to purchase a car at this dealership that I saw on internet. a Sandstone Clearcoat 2014 Town and Country listed for 15,995. I told them I was b I Went to purchase a car at this dealership that I saw on internet. a Sandstone Clearcoat 2014 Town and Country listed for 15,995. I told them I was bringing a Bank check, and when I got there we were seated for about an hour and 20 minutes or so. Then our "salesman comes up and told us that another salesman JUST sold that car to someone else. after telling me this they tried to bring up a car that was black and we said NO we wanted a sandstone colored car and guess what!! they brought up a car that had the exact same mileage that was on the car listed for sale on the internet. To me that's Fraud. Not bait and switch. They told us that the car they were showing us was three thousand dollars more. Like · Reply · 27 mins More

Should've stayed with Toyota! Don't buy from this location!!!! Once your deal is done they don't care about you and take they're sweet time with your paper work. I'm gonna have to Don't buy from this location!!!! Once your deal is done they don't care about you and take they're sweet time with your paper work. I'm gonna have to miss work today because they keep ignoring my voicemails and they're Just finishing my paper work so I don't have my license plate/registration and my temp plate expired two days ago! They're definitely not gonna pay me for my missed day of work and they don't care because they already got paid!! More

Incompetent I had been texting back and forth with one of their internet specialists...Von. Well Von was clearly incapable of anything worthy. He had my credit re I had been texting back and forth with one of their internet specialists...Von. Well Von was clearly incapable of anything worthy. He had my credit report in front of him, fico score...knew that I had no money down....yet insisted that we can make the deal. So I drive 2 1/2 hrs...one way....and when I arrive, the mgr looks at me like I have 2 heads!! No clue I'm coming!!! Mgr pawned me off to Adhem...who gave me a line...that they can make deals noone else can. Well 10 days later...no deal is done...or will be made. These internet ppl I think get paid commission...just for coming in. place is a joke...congrats to those who were lucky. This place reminds me of a place in Totowa. More

Loving My Sorento!!!!!! I'm not Really a person to rant and rave about getting new things! However about a week ago I drug my husband to the Cherry Hill Kia Car dealership. I'm not Really a person to rant and rave about getting new things! However about a week ago I drug my husband to the Cherry Hill Kia Car dealership. To window shop!!! I had no intention of getting a new car! Well that is exactly what ended up happening! I was greeted at the front by a a very polite gentle man by the name of Adam Campbell. I asked Him one Question. How much was the Kia Sorento? And that was it! Traded my van and drove away in a brand new Kia!!!! LMF Thanks again Adam for making this Car leasing experience so Easy!!!!! Will definitely be Back! Sincerely , Sandra Gabel More

New car I traded my car in and got a new one james davis helped me. He was very good sales man. I had a good experience I traded my car in and got a new one james davis helped me. He was very good sales man. I had a good experience More

Came, Saw, Conquered Came to the Kia Dealer and had a very pleasant and professional experience with our salesman. He worked to get us exactly what we needed and worked ha Came to the Kia Dealer and had a very pleasant and professional experience with our salesman. He worked to get us exactly what we needed and worked hard for it. Dave Hartley was great to work with and I definitely recommend him for future car buying needs. More

Great experience I came to the dealership today with no intentions on purchasing a new car. Just wanted to shop and compare numbers. I happened to have a really cool s I came to the dealership today with no intentions on purchasing a new car. Just wanted to shop and compare numbers. I happened to have a really cool salesman by the name of James Davis, who told me he would sale me a car today. But he was not pushy at all and a very nice guy. I gave him a number that I would buy the car at and he made it happen. If your going to buy a car from this dealership ask for james More

dave hartley sold me an amazing 2016 soul ..he was helpful. Very neat experience I walked in with some doubts and walked out with a 16 soul with great features. Backup camera and more The speakers are great a Very neat experience I walked in with some doubts and walked out with a 16 soul with great features. Backup camera and more The speakers are great as well as the overall running of the vehicle Highly recommended that you take your business to him and be sure to ask for Dave!!. More

leased a kia rio David Hartley was an excellent salesman let made us feel comfortable through the entire process my mother in law is handicapped and he went above and David Hartley was an excellent salesman let made us feel comfortable through the entire process my mother in law is handicapped and he went above and beyond to make her feel comfortable and secure in funding the right car for her. From bringing in multiple models to test drive to making her feel comfortable in the car he did it all More