Kia of Cape Coral

I had an appt on 10/28 for my air conditioner. I dropped the car off the evening before using the drop box. The car was making a clicking noise under the dashboard and was blowing warm air. I had been told the car off the evening before using the drop box. The car was making a clicking noise under the dashboard and was blowing warm air. I had been told by someone that it was probably the blendor (blend door), air conditioner, which is what I wrote on envelope. When they called me they said it would be $90 dollars to do a diagnostic. I told them I would call them back. I called and told them to just do the recall work and I would take it somewhere else for the air. Chris my service guy then called me back and said they could tell it was the blend door just by the sound and would not require a diagnostic test, they would replace it for $200. I told them to go ahead. When I was called to pick it up, I got into my car and it was now blowing even hotter air. I went back in and I was told by Chris that I told them it was the blend door and that they had never ran the air. He said he thought I wanted to pay the $200 to get rid of the noise and the noise was gone. That response seemed so ridiculous. The fact that he would do work on part of the air conditioning system without ever running my air, doesn't make any sense to me. More

READ READ READ BEFORE PURCHASE I am not one to give good or bad reviews because im lazy and I hate for people to base their decisions on reviews because everyone should go with thei I am not one to give good or bad reviews because im lazy and I hate for people to base their decisions on reviews because everyone should go with their gut feeling and we don't all get our cars sold from the same sales rep. Roy was my sales rep and he offered great customer service, but just like most sales reps he lied to get paid and close the deal. My Burgundy Kia Sorento 2012 is from up north- everything under the car is corroded and rusted. Two weeks after I bought the car my husband went back to pay off my deposit and take the car in for service because the breaks sounded pretty bad (mind you this was two weeks after our purchase). Since we had the money in our hand (ball in in our court) while the breaks were getting checked they gave us a rental car for free to use for the weekend. Great service when you owe money LOL a few weeks later we come back because the radiator hose was broken and the tank had NO FLUID and I realized because my car was heating up real bad... should this have not been something to check prior to putting the car up for sale?? We obviously sent the car back in and now since we did not owe any money the service was different they even seemed annoyed by us. Crazy, huh? After that incident, our turning wheel would get tight every time it got wet with rain or a puddle-- I almost had a n accident while I made a right turn on 82 because the belt was worn out and my turning wheel locked... thankfully nothing happened but once again we had to take it in and pay over $160 to get that fixed... LOL Now not even 5 Months with this car and look at all that has happened it ridiculous!! and to top it off the last thing that just happened is that my breaks now are sounding worse than the first two times so we get them checked and come to realize, the service at the dealer only changed the passenger side and left the old rusted worn out brake pad on the drivers side and keep rubbing on the disk and now we have toto change the disk of the car too (hurray) and it gets better... when we were walking out of auto zone with the new beaks we bought to change out we notice this green fluid under the car... it was the radiator fluid, the hose popped out since the clamps were so old and rusted it broke and the hose came out... once again we have to go in buy clamps and fluid and more money down the drain.. this is all we have been through in the past 5 months that we've had this car too bad I CAN'T do more than give you guys an honest review and fix my car LOL Hope this helps, good luck More

Easiest and most pleasant car buying experience ever!!! Bought a new Kia Soul 2 weeks ago and love it! Jeffrey Richey is the best!!! I told him I was there “ to look” He was incredibly patient and thorough! Bought a new Kia Soul 2 weeks ago and love it! Jeffrey Richey is the best!!! I told him I was there “ to look” He was incredibly patient and thorough! He was never pushy and made me feel like he had my back! He was so awesome...I bought the car that night! I kept everyone there until WELL after closing! Jeffrey Richey is the guy to go to if you want a “no pressure “ visit!!! More

Thank you! Roy was my salesperson, he was perfect for me, no high pressure, informative and personable! I actually came in for a used car, but with his direct Roy was my salesperson, he was perfect for me, no high pressure, informative and personable! I actually came in for a used car, but with his direction, again without pressure, I realized that what I wanted and needed was a new Sportage. It truly is the perfect car for me after having my Soul for almost 10 years! Thank you Roy and the rest of the Fuccillo Kia of Cape Coral for an amazing experience! I will bring my car there for oil changes and any work that needs to be done, even though I am much closer to another Kia dealership. More

Great Experience Roy Macdermott was amazing. I have never had a better experience in buying a car. He was professional and respectful about my choices. He guided me wi Roy Macdermott was amazing. I have never had a better experience in buying a car. He was professional and respectful about my choices. He guided me with facts and never trying to up sell me. I feel I made a friend and will definitely recommend him and this great dealership. Thanks Roy. More

Best car buying experience ever thanks to Jeffrey I went to the Kia dealership in Cape Coral I met a sale person name Jeffrey I told him what I was looking for in a car what I could afford to put down I went to the Kia dealership in Cape Coral I met a sale person name Jeffrey I told him what I was looking for in a car what I could afford to put down and what I needed my payments to be. He went above and beyond to make it happen never once did he try and up sale me. I'm 58yrs old and I have bought many cars in my life so I know how it works. My experience at the dealership and with Jeffrey was amazing it was a pleasure doing business with them. Don't hesitate to see Jeffrey for your next car or SUV purchase. Once again thanks for a awesome experience Jeff I can't thank you enough. Sincerely Bobby Williams More

Overpriced mark up vehicles I went to purchase a 2020 Telluride and discovered the vehicle had been marked up 6,000 from all the other local dealerships.Which was never disclosed I went to purchase a 2020 Telluride and discovered the vehicle had been marked up 6,000 from all the other local dealerships.Which was never disclosed on the window sticker . I went with a valid offer from carmax to purchase my vehicle and Fuccillio tried to offer me $2000.00 less. They also agreed to sell me the vehicle at one price but when I went to the finace manger to sign the contract the numbers was changed. I refused to sign and left to sell my car to carmax and purchase my 2020 telluride ( Galeana Kia), for $6000.00 cheaper than Fuccillio. The money I saved, I can buy 10 cruises. Buyers be aware high prices and phony paperwork. Also they was trying to sell me an extended warranty for $2495.00 and I bought the same warranty for $1595.00, at Galeanna Kia.....Don't be fool... More

New car purchase made easy Purchased a 2020 Telluride at Kia of Cape Coral. Salesman Roy Macdermott worked hard to deliver the exact model I requested and came in on day off to Purchased a 2020 Telluride at Kia of Cape Coral. Salesman Roy Macdermott worked hard to deliver the exact model I requested and came in on day off to walk me thru the pickup process. Front sales desk, finance desk and everyone in the dealership was friendly and professional. No sales pressure...great price and a beautiful vehicle! Great car buying experience! Rita Miller June 25, 2019 More

Worst dealership in america I know I'll never receive the money they stole from me but at least I can warn YOU! Long long story short fucillo stole 2,100 and my trade in after th I know I'll never receive the money they stole from me but at least I can warn YOU! Long long story short fucillo stole 2,100 and my trade in after the couldn't get the financing done. Repoed the car after I had it for a week. Responded to my BBB report and said they would refund when I took report down. Took it down no money. Don't let em play you! More

Buying a new car made easy! Mario Dominguez is hands down the best person I have ever purchased a car from! He made this experience go very smoothly especially because my situat Mario Dominguez is hands down the best person I have ever purchased a car from! He made this experience go very smoothly especially because my situation was unique! He leads with his heart and truly cares about his customers! Teddy the finance manager rocks too!! If you are looking to buy or lease a Kia please go see Mario!!!! You won’t be disappointed! More