Kia of Cape Coral

took my car there twice for warranty first time it sat all day was told they couldn't communicate with kia had to bring it back another day second day brought it back in early in morning with appointment all day was told they couldn't communicate with kia had to bring it back another day second day brought it back in early in morning with appointment called 5 hours later still hasn't been looked at yet when you call you get a new excuse not very trustworthy in the future we will go to kia in fort myers More

Poor Service Experience I drove 40 minutes to get an oil change on my 2013 Sorrento. Pulled into service bay and waited for someone to come check me in, then was told I had t I drove 40 minutes to get an oil change on my 2013 Sorrento. Pulled into service bay and waited for someone to come check me in, then was told I had to go inside. Service personnel inside not wearing masks and ignoring social distancing, in spite of a large sign proclaiming they care about our safety during the pandemic, blah, blah, blah. I waited outside at a table for at least an hour, then service tech came out (still no mask) and pulled up a chair less than a foot away from me to have me sign the paperwork. I promptly moved across the table from him. Oil change was $43.00 (with a ten percent discount that I had to ask to get, was not offered up front). Invoice said to call Sean Pryzchodzen, Service Director, if they failed to meet expectations. I did that yesterday and left a message and never received a return call. Very poor experience overall, my car will be needing service in the future but I will not be returning to this dealership! More

Deception and Dishonesty....in short, there is a much longer story...I was told by Teddy that they would honor an appraisal for my trade in, that they had done several weeks prior. When I got to the dea longer story...I was told by Teddy that they would honor an appraisal for my trade in, that they had done several weeks prior. When I got to the dealership....surprise 2K less...many BS reasons....but never addressed the lie I was told...it didn't matter that I had text messages from Teddy either...crazy way of doing business...yes, I walked out... More

Horrible experience! Dishonesty in all forms starting with the fake internet sales! We drove 1 1/2 hours due to the posted internet cars. Ironically, they’d all sold the morning before we got there at with the fake internet sales! We drove 1 1/2 hours due to the posted internet cars. Ironically, they’d all sold the morning before we got there at noon. We gave an exact payment amount that our daughter could handle. They started out $125 above that. ! They could never give us a straight answer about anything. We recommend this dealership if you like dishonesty and repeatedly being lied to!!! More

Classic low life dealer Exactly like one other reviewer I wasn’t told there was a $5000 markup on a Teluride I had chosen until they delivered the offer. In addition their o Exactly like one other reviewer I wasn’t told there was a $5000 markup on a Teluride I had chosen until they delivered the offer. In addition their offer, my trade was $5000 below the min. Value listed by KBB. The sales manager attempted to explain to me what a good deal I was getting. I thought this behavior stopped in 1990’s. Immediately went to a competitor and had a deal in ten minutes that gave me $5000 more for my trade and no markup over sticker on the car. More

An hour and 10 minutes later still no word on why my tailgate will not latch when closed. Not the fastest service here!! Way to busy here. tailgate will not latch when closed. Not the fastest service here!! Way to busy here. More

Just leased a 2020 KIA Sportage EX from Fuccillo Kia Cape Coral. This is our second Kia from Fuccillo. We love the way we are treated by Todd, one of the managers and Mark as our sales rep. They are absolute Coral. This is our second Kia from Fuccillo. We love the way we are treated by Todd, one of the managers and Mark as our sales rep. They are absolutely fantastic. Also can't say enough about the great service we get from Fernando who always takes great care of our Kia Soul when ever we need maintenance work. More

We whent to buy a used car under 40,000 miles and $12,000 Glad that we got Roy Macdermott to wait on us. He helped us find the perfect car with less than 7,000 miles under $11,000. Not only that we seemed to Glad that we got Roy Macdermott to wait on us. He helped us find the perfect car with less than 7,000 miles under $11,000. Not only that we seemed to share almost all of the same hobbies and likes. He was professional while seeming like your best friend More

Mr Paul Alvarado was very extraordinary an impressive with he's reaching out to me.. I wholeheartedly appreciate his enthusiasm.. Keep going. Be thank you with he's reaching out to me.. I wholeheartedly appreciate his enthusiasm.. Keep going. Be thank you More

Wow!! Paid $320 a month for 4 years on my lease and now to buy it $275 a month for 5 years. That’s the best they can do. And not even a free gift because my car isn’t new. Yes. The people are friendly but to buy it $275 a month for 5 years. That’s the best they can do. And not even a free gift because my car isn’t new. Yes. The people are friendly but they have to be to make money. So I’m paying $32,000 for a 2015 Kia Soul. The car is probably worth $4,000. Stay away from this place. It’s a rip-off. Not to mention it’s 20 miles from my house. I had to go there twice. Never again. Very unsatisfied customer. But I guess that doesn’t matter. More