Kia of Cape Coral

Love the customer service from Xariel. he never fails to be helpful whenever I go by the dealership and assist me with any needs or questions I have. he never fails to be helpful whenever I go by the dealership and assist me with any needs or questions I have. More

The commercial they run with the irritating ditz is annoying. This is FLORIDA not new jersey. Plus no car cost one dime down. annoying. This is FLORIDA not new jersey. Plus no car cost one dime down. More

We live in the South, not new york city. Your commercials are irritating and are turned off every time it comes on. I will make sure i do not shop Kia's Your commercials are irritating and are turned off every time it comes on. I will make sure i do not shop Kia's More

Just purchased a vehicle here and Joshua Reyes was my salesmen he took great care of me and made sure I left with the vehicle I wanted, highly recommend working with him. salesmen he took great care of me and made sure I left with the vehicle I wanted, highly recommend working with him. More

They gave me a really bad first deal. I walked away and then they callled me back and negotiated better terms. Christine (was her name I think) was great and super knowledgeable and helpe I walked away and then they callled me back and negotiated better terms. Christine (was her name I think) was great and super knowledgeable and helped save the day More

Salesperson Anthony Mastrandrea was honest and on point. If you are in need of help and need that car go see Anthony. Ty for everything. If you are in need of help and need that car go see Anthony. Ty for everything. More

Unethical and dishonest. I negotiated a price on a '24 Kia Telluride and went in to sign the paperwork. I confirmed the agreed upon price with the salesman before sitting dow I negotiated a price on a '24 Kia Telluride and went in to sign the paperwork. I confirmed the agreed upon price with the salesman before sitting down with finance. The dealership was closing and there was a LOT of paperwork to go through. Somehow the price had been inflated by $2,995, which I noticed the following day. Coincidence it was for the same amount as the dealer prep charge they had agreed to drop? An honest mistake. Or so I thought. I contacted the dealership and informed them of the mistake and presented them with the document clearly showing the correct, lower price. It had my name, my salesman's name, the sales mgr. name, VIN... so no mistaking it was for the same vehicle. It was in writing. After many delays, the finance guy contacted me. The General Sales Manager had determined the document was invalid because it was not signed. I asked if I needed to get an attorney and was told that, since I said the word attorney, he could not speak to me any longer. I had inadvertently signed the paperwork for the inflated price. An honest mistake. A $2,995 mistake. I escalated my request for a refund to the Customer Service Mgr. She said she would look into it. After over a week she gave me the same answer, the document with the negotiated price was not signed so they would not correct the mistake. If the mistake was in my favor, they surely would have expected me to correct it. And I would have. What should have been an exciting time has turned into dread every time I see my new car. I write this review in the hopes that I can save somebody else the nightmare of dealing with these shady characters. More

Stay away since they don’t know what a dealership should be, service and honesty is definitely missing. be, service and honesty is definitely missing. More

Service department is the worst! I made two appointments for a prepaid service maintenance and they wanted me to leave my vehicle overnight. Absolutely ridiculous. They are the ru I made two appointments for a prepaid service maintenance and they wanted me to leave my vehicle overnight. Absolutely ridiculous. They are the rudest people. More

they are CROOKS beware. Recently purchased 2023 Kia K5 and was asked if I wanted window etching, battery protection which I DECLINED. Vehicle included these item which I Recently purchased 2023 Kia K5 and was asked if I wanted window etching, battery protection which I DECLINED. Vehicle included these item which I was not aware of. Salesman Latre Hilliare along with manager Jeremiah should have brought me to another vehicle without or at least mentioned that car was already equipped these items. Then the finance guy Teddy added the battery protection onto the invoice. BEWARE of these CROOKS. More