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Kia of Bowie - Se Hablo Espano

Bowie, MD

4.4
236 Reviews

16620 Governor Bridge Rd

Bowie, MD

20716

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Showing 236 reviews

October 04, 2024

I brought my car to you all to fix my alarm and Ronald said it was fixed, but it's not. The worst part about it is I was charged for it. I will be back to the dealer very soon. More

by jcolbert102
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr. Day
Oct 06, 2024 -

Kia of Bowie - Se Hablo Espano responded

jcolbert102, We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. I would like to make things right and restore your trust as a valued client. Please reach out to me using the contact information provided. Helena Hartzell Service Director hhartzell@kiaofbowie.com

October 04, 2024

I was given a next-day appointment, received a detailed analysis, and the people were quite polite. We discussed options and they were very understanding when I declined service. More

by Frog
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 12, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hello Frog, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

October 03, 2024

Friendly caring ,good advice, Earl Ward is the best has done me good all times More

by brendahankey611
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Earl Ward
Oct 06, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 01, 2024

My experience was very good at the dealership when my car was serviced. The service advisor (Jeremy) was friendly, and knowledgeable. I am pleased with the work performed and will continue using this dealer More

by lmm1121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
Oct 04, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy Jeremy could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

September 28, 2024

Courteous Professional Repair was fully completed on time All questions & concerns answered to my satisfaction More

by Bootsie20774
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald (Ron in service)
Sep 30, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 27, 2024

Very easy to make the appointment and then it was a very friendly and efficient service. More

by Veronica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Ford
Sep 30, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi Veronica, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 26, 2024

The customer service is good…. my only issue is when I pick up my car no one went over was completed and if there were any recommendations in the future! More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald
Sep 28, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hello Eric, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

September 23, 2024

Jada,the sales person was very helpful. She was very knowledgeable about the vehicle. The entire staff was very professional. More

by Rlcjr1906
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jada Anthony
Sep 28, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, we're happy you found our staff to be so supportive during your experience here at Kia of Bowie. Feel free to reach out to us if you need anything. Have a wonderful day.

September 23, 2024

Earl is the best he has sold me 2 Kia and I am pleased with them and they are wonderful people to work with More

by msgrandmathreats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Earl Ward, Rose Bayat
Sep 28, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, thank you for sharing your positive experience with Earl! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2024

Cortez was great! He kept me updated on the status of the car and delivered it sooner than expected. More

by thannah82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cortez
Sep 28, 2024 -

Kia of Bowie - Se Hablo Espano responded

Hi, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

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