Kia of Attleboro - Service Center

I came back for an alignment they said I needed then they came in and said a balancing is needed also $100.00s of dollars and 3 1/2 hours later I left for the second time with the same problem .According to came in and said a balancing is needed also $100.00s of dollars and 3 1/2 hours later I left for the second time with the same problem .According to the girl as she handed me my bill I didn’t use the right words.I should have told them it was my “brakes.” All I said was my car feels like it’s going to fall apart under me.they asked just when u speed up,. I said no it’s much worse when I’m slowing down..So I had to leave with the same problem I came in with.twice.VERY UPSETTING I called Andy and he had me come back and said I could have everything done at cost which was good but it still cost me over 300. Today I believe. Then I wondered why I got it balanced & aligned my car didn’t feel one bit different. After I came in for the third time and got the back routers & brake pads done it ran very well Thanks to Andy and the Forman out back who personally worked on my brakes There should be a better communication between the front and the back of the house. And every time I’ve ever brought my car in before when they test drive it they always come in and say there’s another problem. The car was test driven so where was the person to say u need ur mom mom So I’m curious to know why after my car was just test driven when I first brought it in why didn’t someone come and say your brakes are the problem and that’s why your car is shaking so violently. In my opinion you don’t hand Someone a bill in one hand and say you didn’t use the word brake so you still have the same problem with the other hand That’s extremely upsetting and ridiculous no one ever has a right to take someones money and send them out with the same problem they came in with. It is up to the mechanic to find it not the lay person and that’s why we bring our car in to the mechanics so they can find the problem and fix it. More

Great dealership, purchased my 2018 KIA Niro here and very satisfied with the car. It runs smooth and quiet and is very good on gas. Have brought my car in 4 times for service and very impressed with very satisfied with the car. It runs smooth and quiet and is very good on gas. Have brought my car in 4 times for service and very impressed with their service. dent Vvry professional and friendly to the customer. Waiting area is very clean and comfortable and they keep you informed on the progress of the work being done on the car. Will be back. More

I took my car in for an oil change. The people I interacted with were friendly, courteous and knowledgeable. The service was done in a timely manner interacted with were friendly, courteous and knowledgeable. The service was done in a timely manner More

Great service in service department. Took my car right in and finished in time I was told. Very polite and car was washed and ready to go in less than an hour. and finished in time I was told. Very polite and car was washed and ready to go in less than an hour. More

Always courteous and friendly, informative and strive to make my appointment as easy as possible to complete. They go out of their way to make it painless make my appointment as easy as possible to complete. They go out of their way to make it painless More

This was my 1ST time here since buying my 2016 Kia. I left my car for the day but service people were vague about if my car was done when I came back 7 1/2 hrs. later. Felt they didn't consider me an im left my car for the day but service people were vague about if my car was done when I came back 7 1/2 hrs. later. Felt they didn't consider me an important customer. More

Very seamless, quick and easy experience to get a repair done. Ivan was very pleasant to talk with and every employee I interacted with was knowledgable and friendly. done. Ivan was very pleasant to talk with and every employee I interacted with was knowledgable and friendly. More

The service dept staff are all great. Very courteous, professional and helpful. Courtney at the desk is extremely helpful and willing to go the extra mile to assist professional and helpful. Courtney at the desk is extremely helpful and willing to go the extra mile to assist More

Friendly and helpful employees. Took a bit longer than I expected to take care of a bad battery. Staff is always polite and helpful, I'll be back for the next servicing needed. expected to take care of a bad battery. Staff is always polite and helpful, I'll be back for the next servicing needed. More

Scheduling the appointment was easy. My car was ready when I needed it. They didn’t seem to offer anything that wasn’t necessary. Having hand sanitizing stations in the service area would be nice, since when I needed it. They didn’t seem to offer anything that wasn’t necessary. Having hand sanitizing stations in the service area would be nice, since customers have to touch the doors to enter and exit. More