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Kia of Attleboro - Service Center

South Attleboro, MA

4.5
1,524 Reviews

1,524 Reviews of Kia of Attleboro - Service Center

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January 05, 2021

Very dissatisfiedPurchased 2015 kia one and one half Very dissatisfied Purchased 2015 kia one and one half years ago with 23 000 miles Upon purchase. I mentioned needed new tires and brakes they said More

by leno
Recommend Dealer
No
Employees Worked With
Joseph Andrade
Jan 19, 2021 -

Kia of Attleboro responded

I'm sorry to hear that you are frustrated, and I assure you that we do strive to accommodate all our customers here. I would be more than willing to speak with you directly about the issues you are experiencing with your vehicle and see what we can do to assist you. Unfortunately, I am unable to find your contact information based on this review - would you consider giving me a call? Thank you, Mike Johnson - Service Manager - 508-761-9300

January 04, 2021

I am always welcomed by the staff at service. They are very efficient and quick with the service. I have opportunity to deal with Ivan Cardozo. He truly is amazing and extremely friendly. More

by SELENA3648
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianne Drowne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : His name is Joe I am unsure of his last name. He was very helpful and very upfront when I first came in to purchase my 2017 Sportage, Mike Johnston
Jan 04, 2021 -

Kia of Attleboro responded

Thank you for stopping by to share your review, Selena! We're elated to know that you always have a great experience with our service team here at Kia of Attleboro and we appreciate you giving Ivan a shout out. See you next time!

January 04, 2021

He knew his job. He tells you if there's something wrong or needs to be fixed or replaced. If you say yes, he'll do it fast/quick. More

by ELIZALDE.SALDUA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Jan 04, 2021 -

Kia of Attleboro responded

Thank you for taking the time to share! We appreciate you trusting Kia of Attleboro with your business and hope to work with you again down the road. Safe travels!

January 03, 2021

Great service - especially Courtney in the service department. Quick and thorough work on my Serrento. No other place I would take my car. Also, Courtney has candy bars. More

by LYNCHY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney
Jan 05, 2021 -

Kia of Attleboro responded

We are thrilled that Courtney has earned your loyal business. Thank you for working with us at Kia of Attleboro!

December 31, 2020

The service department spent almost an hour on my car checking out my slow leak tire and other engine vitals. I chose not to have them complete their recommendations. I wanted my own trusty mechanic to More

by bradfrost
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Jan 04, 2021 -

Kia of Attleboro responded

We appreciate your service business, Brad, and are happy to hear we've earned your trust via the value we strive to provide! Please bring us your Kia Sorento whenever you need maintenance, diagnostics or other assistance - and everyone at Kia of Attleboro looks forward to seeing you again. Best wishes in the new year!

December 29, 2020

Excellent, quick. Courteous. Got me right in and got my right out. Was effortless. Im looking to buy another car and courtesy kia is so good it makes me want to buy from them again. More

by MIchael Angelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
December 27, 2020

The service Dept is accommodating and very pleasant to deal with. I presently own 2 Kias. I brought my 2018 in for what I thought was warranty work but ended up having to pay for the service. Certainl More

by Cscott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Walkden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Kia of Attleboro responded

Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that you are so confident in the Kia of Attleboro team to get the job done. Drive safely, and we hope to work with you again down the road!

December 25, 2020

Service dept. needs to service customers that make Service dept. needs to service customers that make appointments first before walk ins. The day I came in for service they were running behind because More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Noah Pacheco
Dec 28, 2020 -

Kia of Attleboro responded

MJ - I sincerely apologize for the delay here. We do strive to accommodate all our customers here, and I will be sure to share this feedback with my team to ensure we improve our process going forward. If there is anything more you would like to share with me, please don't hesitate to give me a call. Thank you, Mike Johnson - Service Manager - 508-761-9300

December 25, 2020

I pay the Gap insurance and cover free oil change and car wash .they didn't wash my car just rinse and not dry off or vacuumed More

by malditango28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Walkden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Roch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Drowne
4.0
This rating includes all reviews, with more weight given to recent reviews.
PJ Amaral
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Candelario
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Couto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Julianne Drowne
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Pacheco, Mike Johnston
Dec 28, 2020 -

Kia of Attleboro responded

I'm sorry to hear that you weren't completely satisfied with your recent visit. We want the best for our customers so I appreciate you bringing this to my attention. I will speak with my team so that we can improve for next time. Please give me a call if there is anything you would like to discuss further. Thank you, Mike Johnson - Service Manager - 508-761-9300

December 24, 2020

Kia dealership has good quality when it comes to customer service. They helped me with my oil change at a quick turnaround time. Also addressed any recalls my vehicle had and even washed my car from the outs More

by BORIS Colindres
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Johnston
Dec 24, 2020 -

Kia of Attleboro responded

Boris, we are thrilled to hear that our team provided thorough, high-quality service! Your business and feedback mean a lot to us and we hope to welcome you back in the future. Thank you and happy holidays! - Kia of Attleboro Team

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