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Kia of Abilene
Abilene, TX
197 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may ...
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 197 reviews
March 01, 2025
Dillion White in the service department is OUTSTANDING! !! He and his staff go out of their way to make sure you are taken care of the right way. JP, and Felisha are also wonderful. So the next time you nee !! He and his staff go out of their way to make sure you are taken care of the right way. JP, and Felisha are also wonderful. So the next time you need service, give them a try, they will not disappoint. More
by marnie_cobb
February 25, 2025
I bought my car October 2 2024 3 weeks later my car was making noises I checked the oil and it was bone dry and Feb 19 2025 when it was 9 degrees out side I was going to Witchata Falls Texas I blew the tra making noises I checked the oil and it was bone dry and Feb 19 2025 when it was 9 degrees out side I was going to Witchata Falls Texas I blew the transmission in my carthe car is less than 5 years old but Kia of Abilene could NOT do anything for me because it didn't break down in Abilene. I have called numerous people down here and was hung up on by Cory manager of the service department not 1 person has even tried to help me in Abilene. I can honestly say I really don't have anything nice to say about Kia of Abilene. More
by Mechelle Kiser
Employees Worked With
October 14, 2024
BEWARE OF THEIR SERVICE DEPARTMENT! !! We have a car in their possession right NOW and they just sent the bill and are charging 3x what they should and even have an issue that is NOT !! We have a car in their possession right NOW and they just sent the bill and are charging 3x what they should and even have an issue that is NOT THE PROBLEM listed. We will be part of the KRBC special in Novemeber!!!! Stay tuned!! More
by DJ_325
Employees Worked With
August 26, 2024
I want to thank Dillon the service advisor and Brandon who quickly analyzed my issue and repaired it on my 2016 Sorento. While travelling to Abilene from Houston for a funeral, we hit a big pothole about who quickly analyzed my issue and repaired it on my 2016 Sorento. While travelling to Abilene from Houston for a funeral, we hit a big pothole about halfway into the trip. At first, everything seemed OK, but from time to time we would hear a strange noise up front. Turns out that the plastic air deflector/oil pan guard had been damaged and was hanging down. That guard would hit the road when the car dipped from time to time. Brandon got right under the front of car and secured the guard so it would not drag anymore. The whole visit took less than 20 minutes which really meant a lot when you're from out of town attending a funeral. THANK YOU Brandon and Dillon! More
by lenguretsky
Employees Worked With
Brandon, Dillon
July 10, 2024
Be aware of leasing a car was lied to and said there was no mileage clause anymore no mileage clause anymore More
by K
Employees Worked With
March 06, 2024
Bought a used vehicle from them, was told they would fix a dent in hood when I brought vehicle in to b fixed they said they wouldn't fix it because it didn't get wrote down. Sales person I used even remembe a dent in hood when I brought vehicle in to b fixed they said they wouldn't fix it because it didn't get wrote down. Sales person I used even remembered they would fix it. I've bought 3 vehicles from them in the last year and this is how they treat me. I will take my business elsewhere. More
by Bobbette64dh
October 21, 2023
I am very happy with the wonderful customer service Justin provided in the service dept. He's very courteous, patient, knowledgeable, and did a great job explaining and answering my questions. The serv Justin provided in the service dept. He's very courteous, patient, knowledgeable, and did a great job explaining and answering my questions. The service was excellent and was a lot quicker than I expected. I I also received great service at parts counter and sales department as well. Thankful for everyone at Abilene Kia who contributed to the quality service that exceeded my expectations. Highly recommend the Abilene Kia dealership. More
by tr
Employees Worked With
Justin,Andre
October 13, 2023
Want to thank the service department especially JUSTIN for going above and beyond to help me entire service team was very professional , courtesy is always a plus ! They definitely deserve 5 stars - Cynth for going above and beyond to help me entire service team was very professional , courtesy is always a plus ! They definitely deserve 5 stars - Cynthia Lawson More
by Cindy lawson
July 26, 2023
I will never try to buy a car from this dealership again. I found a car online. Had multiple conversations with a salesperson about the price and when it came to purchase the car, the dealership then added I found a car online. Had multiple conversations with a salesperson about the price and when it came to purchase the car, the dealership then added all these hidden fees they never mentioned in all of our conversations. Stay away and shop somewhere else. More
by ccurran1229
Employees Worked With
November 30, 2022
This dealership is terrible, we had everything ready for a car, had all paperwork sent, and already had the car on our insurance, and they sold the car to someone else. who does that, terrible people terrib a car, had all paperwork sent, and already had the car on our insurance, and they sold the car to someone else. who does that, terrible people terrible salesmen. TERRIBLE DO NOT BUY A CAR FROM KIA THEY WILL SCREW YOU. More
by serenityescamilla
Employees Worked With
