Kia Store East
Louisville, KY
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Salesperson was great great service and salespersons, No wait time and had the car for us on the lot. paperwork was no trouble and all were great. thank you great service and salespersons, No wait time and had the car for us on the lot. paperwork was no trouble and all were great. thank you More
2M security swipe removed The security device on my 2010 Kia Forte literally fell apart. I called Kia Service in the morning and they said if I could get there before 9am they The security device on my 2010 Kia Forte literally fell apart. I called Kia Service in the morning and they said if I could get there before 9am they would work me in. I did, and they took care of me right away. The service only took about an hour so I waited in the comfortable waiting room. More
Great! Got an oil change as well as a wash/vacuum. My car smelled great and was shinier than it's been since it was new. Thanks guys! Got an oil change as well as a wash/vacuum. My car smelled great and was shinier than it's been since it was new. Thanks guys! More
Excellent Customer Service I had excellent service from everyone I dealt with especially Anna and Steve. This is my 3rd time having service done since I bought the car and each I had excellent service from everyone I dealt with especially Anna and Steve. This is my 3rd time having service done since I bought the car and each time it has been easy. That's what I look for when I need service. I want friendly easy service and that's what I have gotten every time. More
very good , no more to day, everything was done to my satisfaction. waiting time could have been a little shorter, but all in all it was good experience. , no more to day, everything was done to my satisfaction. waiting time could have been a little shorter, but all in all it was good experience. More
Quick and painless The problems were assessed quickly and they were fixed fast too. The kind of work I'm in I can't be without my car. I was offered a courtesy car it t The problems were assessed quickly and they were fixed fast too. The kind of work I'm in I can't be without my car. I was offered a courtesy car it the work was completed so fast I didn't need it More
Great experience! I have never been to Kia and didn't have an excellent experience. The employee's are always very helpful , nice and personable to me. I have never been to Kia and didn't have an excellent experience. The employee's are always very helpful , nice and personable to me. More
More than I expected! Timely, friendly & good service. Very little wait time. Gave me discounts that I payed for from my last vist as well a very small waiting time. Timely, friendly & good service. Very little wait time. Gave me discounts that I payed for from my last vist as well a very small waiting time. More
They did a great job. They did a great job of getting my oil change done in a timely matter. It was very nice of them to move my car closer to the door so I wouldn't get ra They did a great job of getting my oil change done in a timely matter. It was very nice of them to move my car closer to the door so I wouldn't get rained on. More
Everyone was nice and informative Had an issue with my 2017 niro. I took it in and they installed 3 recalls, 2 of which might have been the problem. They explained everything. Very nic Had an issue with my 2017 niro. I took it in and they installed 3 recalls, 2 of which might have been the problem. They explained everything. Very nice. More