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Kia Store East

Louisville, KY

3.5
434 Reviews

7301 New Lagrange Rd

Louisville, KY

40222

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Showing 434 reviews

September 12, 2018

Smooth Experience Efficient. Completed diagnostics and all work requested. Waiting area clean and welcoming. All attendants and service technicians were friendly and More

by Mickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schad and others
September 09, 2018

Friendly and respectful staff The staff took care of my 30,000 mile service - everything carried out as promised. I waited there while my service was being done, and they helped b More

by Paula Jackson
Recommend Dealer
Yes
Employees Worked With
I can't remember and I don't have my paperwork with me
September 08, 2018

Jacobi was fantastic Went in to buy my daughter her first car (2019 Kia Soul) and Jacobi was great throughout the complete process. Will definitely come back to the Kia St More

by Carl97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jacobi
September 06, 2018

Great Service Overall very satisfied with my experience, setting up the appointment was easy (although it took longer than I would like to get the car in for servic More

by Turbogirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalan
September 06, 2018

Great Customer Service I was very happy with the service and great friendly representatives. I was also pleased with a mo charge courtesy car when the job took a day longer. More

by 2mankia
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaylan
September 04, 2018

Excellent The young girls were nice and friendly,but they had to put me in the system because that was my first time to have service! I do want to tell you on m More

by Kia Lady70
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know
September 02, 2018

You can take your car in without being "taken" Your service department is one of the best aroun. In my 60 years of driving, buying cars and having them serviced, my experience with Kia South servi More

by Babsyg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember named
September 02, 2018

Prompt Arrived early for my appointment and they got me in/out quickly. The waiting area was clean , well stocked and comfortable. When leaving they showed More

by Navy Chief
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schad
September 01, 2018

10k mile oil change and service Everything was great, everyone was friendly, all was neat and clean. Nothing more to say, it was all great! Thanks for making it so easy More

by Nobody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The girl at the desk
August 20, 2018

Fast Friendly Service Excellent Service! I brought my car in for the 10k service. The staff was very friendly and they got my car done sooner than expected! More

by lsmplyred
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schad Snoke
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