Kia Store East

Always very happy with the service I receive. Have told many people that Kia has the best customer service I have experienced. Always happy with the people I work with and the work performed. Have told many people that Kia has the best customer service I have experienced. Always happy with the people I work with and the work performed. More

Linda's Experience Elliot helped me on my visit. He was polite and answered all my questions. He invited me into the waiting "lounge". It was clean and comfortable with Elliot helped me on my visit. He was polite and answered all my questions. He invited me into the waiting "lounge". It was clean and comfortable with snacks and drinks and a TV. When my car was ready he came and took me to the desk where he explained everything they had done to my car. He then showed me out to where my car was waiting. It was a pretty successful adventure...just getting a tune-up! More

Service Department Everyone was friendly and helpful as always. Service and costs were explained . I was notified that extra work that was needed and the reason for was Everyone was friendly and helpful as always. Service and costs were explained . I was notified that extra work that was needed and the reason for was explained to my satisfaction. More

We purchased a new car. Everyone was very friendly. No aggressive sales people. We were very impressed with the atmosphere and we feel like we got a great deal. Loved our sal Everyone was very friendly. No aggressive sales people. We were very impressed with the atmosphere and we feel like we got a great deal. Loved our salesman! Hard to believe we were at a car dealership at all. Great experience! More

Excellent Everyone was friendly and I was in and out, no unnecessary wait. I was asked if I needed the shuttle to take me anywhere. I was led to the waiting are Everyone was friendly and I was in and out, no unnecessary wait. I was asked if I needed the shuttle to take me anywhere. I was led to the waiting area, not just told where to go. More

Great Experience at Kia service dept. Schad A. Snoke was my service advisor. He was professional and polite. He made sure I was aware that I needed a new cabin air filter and a new engine Schad A. Snoke was my service advisor. He was professional and polite. He made sure I was aware that I needed a new cabin air filter and a new engine air filter. He brought the ones that were in my car to show me how very much I needed to replace them with new ones. I am very appreciative of that!! He provided me with excellent service! More

Painless. Kia store east, always takes good care of me. The service department answers all your questions and does the work in a timely fashion. Great job. Kia store east, always takes good care of me. The service department answers all your questions and does the work in a timely fashion. Great job. More

Welcoming and informed I was warmly welcomed and informed what my 15,000 mile check-up and service would entail on my 2015 Kia Optima. I new what to expect and how long I I was warmly welcomed and informed what my 15,000 mile check-up and service would entail on my 2015 Kia Optima. I new what to expect and how long I would wait for servicing of my vehicle. More

Replaced wiring harness The service shop replaced a faulty wiring harness quickly and at no cost. I liked the service department and felt they did a good job. The only thing The service shop replaced a faulty wiring harness quickly and at no cost. I liked the service department and felt they did a good job. The only thing I did not like was that I had to go to customer service to get the job done free. I should have been free as the issue was not caused by me and it is a new car. I really like my car and I am glad it got a KIA. I also rate customer service with 5 stars. More

Very happy! i enjoyed the freedom to look without pressure. Will offered details; later worked our deal through & Jada gave explicit vehicle details. Everyone t i enjoyed the freedom to look without pressure. Will offered details; later worked our deal through & Jada gave explicit vehicle details. Everyone treated me with respect & it was a pleasure doing business with them. More