Kia Store East
Louisville, KY
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Customer Focused on the customer, friendly and quick service to get the customer in and out the door. Sam was great to work with and was all about the custome Focused on the customer, friendly and quick service to get the customer in and out the door. Sam was great to work with and was all about the customer. More
Efficient and affordable The staff at the Kia Store East service center was able to schedule my appointment for same day service and provided a comfortable waiting area comple The staff at the Kia Store East service center was able to schedule my appointment for same day service and provided a comfortable waiting area complete with TV programming and complimentary coffee and snacks. They completed my service in the time specified and had me on my way in just over an hour. More
Very nice and fast Great service attention to detail very friendly people. I would recommend your service department to anyone. Your sales staff is also excellent and ve Great service attention to detail very friendly people. I would recommend your service department to anyone. Your sales staff is also excellent and very friendly. Very happy. More
Everyone was friendly and helpful. The staff was helpful and friendly. They answered all questions I had. They took care of me almost as soon as I got there and quickly got me out when The staff was helpful and friendly. They answered all questions I had. They took care of me almost as soon as I got there and quickly got me out when I returned to pick up my car. More
Prompt attention and good environment The person who made the deal with me worked with professionalism. The place was a plus as well for influencing my decision to buy the car. The person who made the deal with me worked with professionalism. The place was a plus as well for influencing my decision to buy the car. More
Oil Change and Coffee This was my first service appointment for my new KIA. Was in and out quickly. Staff very friendly. The funny thing was, they put me to "work". The c This was my first service appointment for my new KIA. Was in and out quickly. Staff very friendly. The funny thing was, they put me to "work". The coffee pot was empty and I had to make more. Got a pretty good laugh out of it! Will definitely return for scheduled routine maintenance. More
Oil change Greeted quickly, friendly service personnel, they offered and gave me a ride home when I dropped the car off. They called me when the car was ready an Greeted quickly, friendly service personnel, they offered and gave me a ride home when I dropped the car off. They called me when the car was ready and they had the paperwork ready when I arrived at the dealership. They informed me that the car had a recall and they took care of it while the car was there. More
Excellent Service Every time I go to get my car serviced, I am greeted at the door or as soon as I walk through the door by my name. It means a lot when you are remembe Every time I go to get my car serviced, I am greeted at the door or as soon as I walk through the door by my name. It means a lot when you are remembered. They are very on point with the service time. The shuttle service that is provided is excellent, as well. I was not aware of a recalled part but Paul made sure I was aware and had the work done in timely manner. When you walk out of the service area when car is ready, they will walk you to your car, instead letting you find where they parked your car. More
Oil change Service completed in a timely manner.. The paint pen was ordered for me and I was told that I would receive a call when it came in. All service pers Service completed in a timely manner.. The paint pen was ordered for me and I was told that I would receive a call when it came in. All service persons were friendly and polite! More
Never had a friendlier bunch Wow. Greeted with a smile before I even walked in the door. Walk in, 3 or 4 smiling people, "Good morning, how you doing?" I just love nice people. Th Wow. Greeted with a smile before I even walked in the door. Walk in, 3 or 4 smiling people, "Good morning, how you doing?" I just love nice people. This shop was efficient, quick, professional and as I said, SUPER friendly. I dreaded bringing my car in for service but left thinking I wish ALL places of business were this friendly! More