Kia Store East

Expectations set and met! Upon arrival, I was immediately helped with a full review of services to be performed. I was told how long this would take, and courteously shown the Upon arrival, I was immediately helped with a full review of services to be performed. I was told how long this would take, and courteously shown the waiting room. Plenty of drinks and snacks, and other friendly customers to talk with. During the wait, three times my service rep came to review progress, and managed to include a failed headlight assembly into warranty that saved me $800. And for good measure my sales rep wandered in to say hello, and apprise me of the special offers running. More

Customer Service Kia Store East is always super helpful and armed with a plethora of information when it applies to the service of my car. They always make maintenance Kia Store East is always super helpful and armed with a plethora of information when it applies to the service of my car. They always make maintenance appointments a pleasurable experience by getting me in and out quickly. More

Excellent I've never been treated so well at a car dealer ship. Rob Mac is not just a salesman, he's an honest salesman that wants to meet all your needs and ma I've never been treated so well at a car dealer ship. Rob Mac is not just a salesman, he's an honest salesman that wants to meet all your needs and make sure you walk away 150% satisfied....that's how we walked away! Thank you! More

Great experience I had a great experience. My salesperson, Will was very helpful and got me through the process with ease. I was happy when I drove off the lot with my I had a great experience. My salesperson, Will was very helpful and got me through the process with ease. I was happy when I drove off the lot with my new Optima not feeling like I was ripped off or had just been conned. More

Service dept is always clean fast, couteous and helpful I received excellent service in the service dept. they were fast, courteous, and helpful. Over the last 4 years of leasing this vehicle, I have had a I received excellent service in the service dept. they were fast, courteous, and helpful. Over the last 4 years of leasing this vehicle, I have had absolutely no complaints More

Exemplary service, worthy of praise. Sam Haley was our guy, we wanted a 2016 Kia Rio, no color preference, so he picked out silver. a great color for a car. Charismatic as any good sales Sam Haley was our guy, we wanted a 2016 Kia Rio, no color preference, so he picked out silver. a great color for a car. Charismatic as any good sales person should be. Could probably sell water to a fish. More

Friendly, fast, quality service Very satisfied with the service I received. Will have all my service checkups and issues handled by the helpful and courteous staff at the Kia Store E Very satisfied with the service I received. Will have all my service checkups and issues handled by the helpful and courteous staff at the Kia Store East in Louisville. More

A 1 Service Great service advisors and good service. When waiting for vechile reasonable wait and kept informed of what also needs to be addressed. Keep up the g Great service advisors and good service. When waiting for vechile reasonable wait and kept informed of what also needs to be addressed. Keep up the good work More

Best experience ever. Ev-er. We had an immediate need to replace a vehicle. Craig Gray and Greg Kelley listened to us and wasted zero time meeting that need in excess of our expec We had an immediate need to replace a vehicle. Craig Gray and Greg Kelley listened to us and wasted zero time meeting that need in excess of our expectations, and I cannot be happier with how it all turned out. I doubt I will ever see anyone else for a car after this wonderful experience. More

Real good The manager and sales people and service dept are all helpful and seam to care about your needs Michael the manager and rob my salesmen and Paul in se The manager and sales people and service dept are all helpful and seam to care about your needs Michael the manager and rob my salesmen and Paul in service go all out to help you. More