Kia Store East
Louisville, KY
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great service All employees that I dealt with were very kind and courteous. My work was completed and I was in and out in a very timely manor. All employees that I dealt with were very kind and courteous. My work was completed and I was in and out in a very timely manor. More
45k Mile Service. Perfect experience! Anna checked me in, offered me everything but your kitchen sink and I was all set! Always enjoy the employees and quick , hone Perfect experience! Anna checked me in, offered me everything but your kitchen sink and I was all set! Always enjoy the employees and quick , honest service! Thanks More
I Like the KIA East Service Center the Best Schad and the KIA Store East service team always do their best to give us excellent service. In fact, we ask for Schad, by name, when we call. Until a Schad and the KIA Store East service team always do their best to give us excellent service. In fact, we ask for Schad, by name, when we call. Until a year ago, we used another KIA service center in the area, but we didn't get the same level of service that we do with this team. Schad explains everything before and after it's done, and is very professional and attentive. More
Good customer service. The staff at the Kia Store East Service department were very polite and attentive. My car was finished when promised. The car wash was awesome! The staff at the Kia Store East Service department were very polite and attentive. My car was finished when promised. The car wash was awesome! More
Great Paul has always been very professional and friendly to me. He lets me know anything that has to be done when it should be done. He makes sure I get Paul has always been very professional and friendly to me. He lets me know anything that has to be done when it should be done. He makes sure I get the best care for my money. Thank you. More
25,0000 mi check up The service person (Anna) met me at the door and was very good. Explained everything to me. The work was completed in a reasonable time The service person (Anna) met me at the door and was very good. Explained everything to me. The work was completed in a reasonable time More
Good Overall Experience From beginning to end it was a good experience.Paul was very polite & informative about explaining my service, he was very detailed and expedite. The From beginning to end it was a good experience.Paul was very polite & informative about explaining my service, he was very detailed and expedite. The shuttle service was excellent. More
Tire replacement after flat and car detailed Paul Bibbons is always so helpful and respectful of my last minute requests for service. He is a hard worker and one that represents KIA well. Paul Bibbons is always so helpful and respectful of my last minute requests for service. He is a hard worker and one that represents KIA well. More
New Headlamp -- Under Warranty Service manager somehow got me a new headlamp under warranty for 2014 Sorento, which saved me about $750. And all the while I enjoyed snacks, soda, an Service manager somehow got me a new headlamp under warranty for 2014 Sorento, which saved me about $750. And all the while I enjoyed snacks, soda, and free internet. More
Fast friendly service Check-in was very quick and the gentleman in the service department was very helpful. He was very thorough in explaining what was to be done snd the a Check-in was very quick and the gentleman in the service department was very helpful. He was very thorough in explaining what was to be done snd the amount of time needed to do the work. More