Kia Store East
Louisville, KY
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Thank You! I had a great experience as usual. Very polite and helpful staff, nice, clean waiting area, even snacks and drinks for our enjoyment. Thank You! I had a great experience as usual. Very polite and helpful staff, nice, clean waiting area, even snacks and drinks for our enjoyment. Thank You! More
Screw in Tire I appreciate KIA service department getting me in to repair my tire after I found a big screw in it Friday morning. Needed it finished within a certai I appreciate KIA service department getting me in to repair my tire after I found a big screw in it Friday morning. Needed it finished within a certain period of time and they were able to honor that. Thanks. More
Fast service at a fair price One of the few dealerships that I trust to charge me a fair price and to provide quality service. Always my first option when my Soul needs anything One of the few dealerships that I trust to charge me a fair price and to provide quality service. Always my first option when my Soul needs anything More
Great service I was greeted immediately. employees very friendly Waiting room best ever and I have seen many. My service rep (Anna can't say enough good about I was greeted immediately. employees very friendly Waiting room best ever and I have seen many. My service rep (Anna can't say enough good about her) keep me updated constantly. More
Dishonest sales people Steer clear of this dealership, unless you want to pay more for the same car you'll find elsewhere. My wife and I are educated consumers, yet the sale Steer clear of this dealership, unless you want to pay more for the same car you'll find elsewhere. My wife and I are educated consumers, yet the sales person and his manager talked to us like we're idiots, telling us "well you can get a good deal on your trade in or the Sorento to but not both", and "what are you trying to accomplish here?", among other slowest sales tactics. Ironically we just purchased the exact same car at a different dealership in Louisville for $6000 less than their "best offer". What a joke. More
New car purchase Sales person was not pushy and made every effort to show me what I was interested in . She explained everything as we went along in the purchase proce Sales person was not pushy and made every effort to show me what I was interested in . She explained everything as we went along in the purchase process More
Great as always! I was scheduled for an oil change. When I got there they verified that all recalls/notices had been dealt with. They asked how the area repaired prio I was scheduled for an oil change. When I got there they verified that all recalls/notices had been dealt with. They asked how the area repaired prior was doing. Always friendly and helpful. More
Had my first oil change It was time for my first oil change. Staff was very friendly and the service was fast. Waiting area was nice with snacks and charging station for you It was time for my first oil change. Staff was very friendly and the service was fast. Waiting area was nice with snacks and charging station for your phone. More
110k Service The service is always fantastic. I actually enjoy going to have my car serviced, which is something I never thought I'd say about a dealership! The service is always fantastic. I actually enjoy going to have my car serviced, which is something I never thought I'd say about a dealership! More
New Forte!!! Will Shelton was absolutely FANTASTIC! Please go see Will he will take care of you and get you into a new vehicle without any pressure. He made the ca Will Shelton was absolutely FANTASTIC! Please go see Will he will take care of you and get you into a new vehicle without any pressure. He made the car buying experience something to remember! More