Kia Store East
Louisville, KY
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Great and fast They were very helpful and fast. Even looked at my back bumper and gave me the name of a place to fix it. Very curtious. They were very helpful and fast. Even looked at my back bumper and gave me the name of a place to fix it. Very curtious. More
so many cars to choose from with high tech! carlos was patient with husband and i during our search for new car, especially with all the new gadgets and accessories that are available for purcha carlos was patient with husband and i during our search for new car, especially with all the new gadgets and accessories that are available for purchase. sales rep was especially gracious in working with us to understand how to operate all the available items we wanted. process took almost a month from start to finish. that's patience on his part. thank you. More
2018 Kia Puirchase Great service and professional. No high pressure sales. Spend alot of the day there, but in the end, it was all worth it with the purchase of a new Great service and professional. No high pressure sales. Spend alot of the day there, but in the end, it was all worth it with the purchase of a new vehicle. Very fair price at the end of the day. Great support and assistance from Financial staff for loan assistance as well. Received good rate. Special kudos to salesmen Sam Haley and Trey Anson. More
Great Customer Service Sam was incredible to work with- he answered all my questions and concerns. I felt he knew what I wanted and provided several options for me to choo Sam was incredible to work with- he answered all my questions and concerns. I felt he knew what I wanted and provided several options for me to choose from. I didn't feel pressured and walked away feeling really good about my purchase. Great customer service!!!!! More
pleasant experience Best service around and very accommodating staff. They are so pleasant and helpful.....everyone always has a smile on their faces. Customer service me Best service around and very accommodating staff. They are so pleasant and helpful.....everyone always has a smile on their faces. Customer service means a lot to me More
regular service always satisfied with the service I get, that is why KIA is the only place I take my car . it is 10 yrs. old and still runs like new. always satisfied with the service I get, that is why KIA is the only place I take my car . it is 10 yrs. old and still runs like new. More
Making an appointment is difficult When I call to make an appointment, sometimes I get a voicemail, sometimes it just rings and rings. When I do get through, it seems like the girl who When I call to make an appointment, sometimes I get a voicemail, sometimes it just rings and rings. When I do get through, it seems like the girl who answers doesn't really care or pay attention. My appointment was completely wrong. Missing oil change amongst other things even though that was my primary purpose for making appointment. Luckily, Paul always saves the day. He made sure I was taken care of as he always does. That's why I rated so high. If Paul ever left, I'd probably go elsewhere. More
Checking on possible brake leak Very professional took car 🚗 right in and couldn't find anything thought we might hit something on road ways that was the spot The employee Very professional took car 🚗 right in and couldn't find anything thought we might hit something on road ways that was the spot The employees are excellent go out of their way to inform you what's going on More
Great job fast service Everyone was very helpful I was in and out in no time. The girl in the office knew exactly what I needed. The guy that worked on the Kia knew what Everyone was very helpful I was in and out in no time. The girl in the office knew exactly what I needed. The guy that worked on the Kia knew what I needed More
We loved the service and love the car We appreciated the no pressure service from our sales associate. He was very knowledgeable about all aspects of the Niro and was helpful in answering We appreciated the no pressure service from our sales associate. He was very knowledgeable about all aspects of the Niro and was helpful in answering our questions. In fact, all the staff we encountered were friendly and helpful. We would not hesitate in recommending this Kia dealership to family and friends and will definitely consider purchasing another vehicle here in the future. More