Kia Store East
Louisville, KY
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Battery for my Borego My service was excellent. I called and got an appointment for the same day. The repairs were done as promised and at a reasonable price. I do h My service was excellent. I called and got an appointment for the same day. The repairs were done as promised and at a reasonable price. I do have a question as to why I didn't receive warranty information for my new battery and why the replacement was 700cca instead of the 900cca of my original battery. More
Great experience Matt chandler was very professional and friendly while assisting me in the purchase of my new 2017 Kia Forte EX. He made the car buying process easy, Matt chandler was very professional and friendly while assisting me in the purchase of my new 2017 Kia Forte EX. He made the car buying process easy, he wasn’t too pushy and really made sure that I got all the features I wanted in a car. I am very pleased with my purchase and would definitely recommend this dealership and Matt to any of my friends that are in the market for a new car. More
Recall and Service They were extremely nice and repaired the recalls. They also gave me other information that might be needed to be done, but the prices they quoted we They were extremely nice and repaired the recalls. They also gave me other information that might be needed to be done, but the prices they quoted were almost double what I could get them done somewhere else. For one thing the air and cabin filters they asked 34.99 and 54.99 and I was able to purchase them for 13.99 and 5.99. That seems a little excessive. But the service provided was great. I marked excellent on price below, because I didn't pay them anything for the recalls. More
great service , very nice people. great popcorn and snacks. No other commends to be made. Would like to spend a little less time with the transaction. I was ther , very nice people. great popcorn and snacks. No other commends to be made. Would like to spend a little less time with the transaction. I was there way to long. More
Will sales agent From the beginning Will was very helpful with narrowing down our car preferences. He conducted himself with excellent information & when he wasn’t sur From the beginning Will was very helpful with narrowing down our car preferences. He conducted himself with excellent information & when he wasn’t sure he always came back with the answer. He nagotioned a fair price that we willing to pay. More
Amazing Martin was Amazing and A great guy to make a deal with! Tell him Sanel Garic sent you! The new kia optima 2018 is Amazing Martin was Amazing and A great guy to make a deal with! Tell him Sanel Garic sent you! The new kia optima 2018 is Amazing More
recall notice The work was done quickly and everything was explained well. The vehicle was pulled up to the door and I was thanked for coming in. The work was done quickly and everything was explained well. The vehicle was pulled up to the door and I was thanked for coming in. More
Better car than expected. Great Expected to get another Highlander but fine car; great safety features surprised us. What sold us was the best salesperson, Brittany Woosley, that my Expected to get another Highlander but fine car; great safety features surprised us. What sold us was the best salesperson, Brittany Woosley, that my wife and I have dealt with in 50+ years More
Friendly & prompt servuce The only additional thing that KIA could have done to exceed my expectations, would have been to throw in a free car wash, or at least have cleaned th The only additional thing that KIA could have done to exceed my expectations, would have been to throw in a free car wash, or at least have cleaned the windows with my $492.88 total service bill. More
Great Service Once Again Quick, reliable service! Have used the service department and it truly makes me glad I stayed with Kia when I purchased my last vehicle and will keep Quick, reliable service! Have used the service department and it truly makes me glad I stayed with Kia when I purchased my last vehicle and will keep me with kia for my next. More