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Kia Store East

Louisville, KY

3.5
434 Reviews

7301 New Lagrange Rd

Louisville, KY

40222

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Showing 434 reviews

December 01, 2017

Anna Fantastic Anna is considerate and very knowledgeable.. I had great service on this visit. Service in all areas was efficient and helpful. The waiting room is o More

by 1
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anna, Paul, James and Jim
November 26, 2017

Sevice dept Had appt 230 service time sedona 75000 maintaince ita 417 my car still sitting outside my husband has be work at 5 pm. Guess he will be late this is s More

by Robin walker
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dont know names
November 23, 2017

Friendly, professional and always a good aexperience Quality of work exceeds expectations, the friendly and very professional level of service that I receive from Paul always makes my visits efficient an More

by New Car Gal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul at service desk, Steve -technician
November 23, 2017

30,000 mile maintenance Brought car in for 30,000 mile maintenance. Had just replaced my tires, so I didn't need the tire rotation or alignment.. Found my front brakes nee More

by Forte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Bibbins III
November 22, 2017

Great I have always had a great experience with the device department and Paul is one of the reasons he is friendly, very helpful and very knowledgeable More

by trgarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
November 22, 2017

Great Service KIA team alerted me to a convenience recall during a visit for an oil change; had me in the next week! I always appreciate the attention to detail and More

by DGivens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I forget but he was great! So was my shuttle driver!
November 20, 2017

Happy for the most part The only thing that brother me was the service rep trying to upgrade my $285.00 service. He said my brake fluid was dirty. Never in my life have I f More

by bobbydale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul
November 20, 2017

Paul and Chris are top-notch! Enjoy their service and knowl 100K mile service done well. My car has only been serviced here since I bought it new here in 2007. Always great service with Paul and Chris! More

by HanauPete
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Chris
November 17, 2017

Good service. Was very quick. Good service, and pleasant employees. The waiting room area was clean and coffee was good in the morning. Always good to have ca More

by Ksp1278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
November 14, 2017

Great!! Schad always takes good care of me!!! He needs a raise because he is awesome!!! My experience was great and fast. Will use them again. More

by Bgeezy25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Schad
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