Kia Store East

Excellent experience Paul Bibbins is my service manager. He is efficient, pleasant & very helpful. He identified a steering wheel problem I was having & quickly arranged t Paul Bibbins is my service manager. He is efficient, pleasant & very helpful. He identified a steering wheel problem I was having & quickly arranged to have it corrected along with my 45,000 mile service. I also used the shuttle service for the first time. Jim, the driver was very courteous. More

Kia Store East Service Anna was very helpful in getting everything taken care of quickly and showing me around in the waiting room. Great service, would definitely recommend Anna was very helpful in getting everything taken care of quickly and showing me around in the waiting room. Great service, would definitely recommend Kia Store East to others needing work done. More

Professional The service adviser was thorough in explaining what work was included in 60,000 m maintenance. She also took time to determine which coupon I brought The service adviser was thorough in explaining what work was included in 60,000 m maintenance. She also took time to determine which coupon I brought would give me the best discount. More

cash deal for a trade in Experienced minimal resistance trying to negotiate a cash deal on a used vehicle. Mr. Salavec was engaging and tolerant. As usual when working wit Experienced minimal resistance trying to negotiate a cash deal on a used vehicle. Mr. Salavec was engaging and tolerant. As usual when working with a dealership the "closer" had to come out and earn their money and justify their existence. Just part of the dance I guess. More

The KIA Store East Always Takes Great Care of Me & My KIAs The staff of the KIA Store East always goes out of their way to keep my family a KIA family. I have 2 KIAs & bring them here exclusively for their ser The staff of the KIA Store East always goes out of their way to keep my family a KIA family. I have 2 KIAs & bring them here exclusively for their service. Schad is our usual service advisor & always takes great care of us, but the other advisors are top notch as well. Even the Sales associates will say hi & ask if I need anything as they pass through the waiting area. More

Service The staff was professional, courteous, and explained everything in plain english, they also provided shuttle services to take you and bring you back The staff was professional, courteous, and explained everything in plain english, they also provided shuttle services to take you and bring you back to the dealership, a big plus!!! More

recall notice the recall on my car was handled in a timely professional manner. I appreciated that the time estimate given was accurate and all expectations were me the recall on my car was handled in a timely professional manner. I appreciated that the time estimate given was accurate and all expectations were met. More

Flat Tire One of the only reasons we drive 2 KIAs is because of the trust we have in the service department. I plan on a new one soon. One of the only reasons we drive 2 KIAs is because of the trust we have in the service department. I plan on a new one soon. More

Excellent customer service and I would definitely recommend They gave me and my son excellent customer service and the salesman Greg he was awesome and very knowledgeable of vehicles that would me my families They gave me and my son excellent customer service and the salesman Greg he was awesome and very knowledgeable of vehicles that would me my families needs really amazing so they did a great job. More

Excellent customer service! Easy process!!! Got in and out within minutes, same thing when I picked up my car. My advisor was awesome! He was very informative and helpful, made Easy process!!! Got in and out within minutes, same thing when I picked up my car. My advisor was awesome! He was very informative and helpful, made me feel at ease. More