Kia Store East

Traveled 8 hours to find a deal this good. Tom facilitated the entire process for us remotely, once everything was hammered out in stone we drove up from South Carolina, completed the transacti Tom facilitated the entire process for us remotely, once everything was hammered out in stone we drove up from South Carolina, completed the transaction and drove back. We spent minimal time in the dealership, basically just signing the paperwork and then we were gone. Thanks to Tom and Hanna for getting us a great price for the SUV we wanted, and for our trade in, a great one stop shop. More

Always great service, great people The service dept is the most courteous I have ever dealt with. They keep you informed of the progress and you can’t beat the customer waiting area an The service dept is the most courteous I have ever dealt with. They keep you informed of the progress and you can’t beat the customer waiting area anywhere! It feels like they appreciate your business . More

good job and fast service,i came 1 hour early. I came one hour early because I forgot the time of my appointment, and I did not want to be late, and they said it was okay, and they got me out and s I came one hour early because I forgot the time of my appointment, and I did not want to be late, and they said it was okay, and they got me out and serviced by the time I was scheduled to come, and I was home, earlier than I expected. Thank you. More

Great service All the customer service girls were very attentive. Both Kalan and Katlyn were friendly and accommodating while directed to the waiting room. Thanks All the customer service girls were very attentive. Both Kalan and Katlyn were friendly and accommodating while directed to the waiting room. Thanks for timely service and answering all my questions! More

Great Service The Service Department at KIA East is great. Service is quick and the results are just what I needed. Everyone there is super friendly and helpful. Th The Service Department at KIA East is great. Service is quick and the results are just what I needed. Everyone there is super friendly and helpful. They diagnose problems and fix them in a very timely manner. While I am waiting in the very comfortable lounge, I an have a cup of coffee or tea, a soft drink an some very delicious snacks made especially for KIA East by Najla, a very well-known baker in Louisville. They also have a popcorn maker with fresh popcorn all day. I always feel good abut having my car serviced at KIA East.. More

Sales staff very knowledgeable and professional. The sales staff worked hard to get me into the right car for my budget and needs. It was important for me to have a good warranty and good gas mileag The sales staff worked hard to get me into the right car for my budget and needs. It was important for me to have a good warranty and good gas mileage which was what I got with my new 2018 Kia Rio5! More

Very Satisfied My visit to the service department was efficient and thorough. The overall experience was excellent. My advisor answered all questions and was very co My visit to the service department was efficient and thorough. The overall experience was excellent. My advisor answered all questions and was very considerate and helpful. More

Great! Great dealership - clean and pleasant. And Rob Max was as wonderful as always. He makes the car buying experience as quick and painless as possible. Great dealership - clean and pleasant. And Rob Max was as wonderful as always. He makes the car buying experience as quick and painless as possible. More

Professional and helpful What I was told would happen, happened. When I made the appointment, my concerns were noted and addressed at the time of the appointment. My wait time What I was told would happen, happened. When I made the appointment, my concerns were noted and addressed at the time of the appointment. My wait time for the work was reasonable. More

15,000 Mile Service The time was shorter that I was originally told. They kept me updated. The waiting room was clean, with drinks and snacks available. One of the salesp The time was shorter that I was originally told. They kept me updated. The waiting room was clean, with drinks and snacks available. One of the salespeople actually personally brought a bag of freshly popped popcorn to me and my granddaughter. Everyone was very pleasant and made us feel comfortable. More