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Kia Store East

Louisville, KY

3.5
434 Reviews

7301 New Lagrange Rd

Louisville, KY

40222

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Showing 434 reviews

March 21, 2018

Perfect Satisfaction! Each person with Kia I came in contact with was by far the most professional staff that I have ever dealt with, in any Industry! Top notch professio More

by Felicia McCullough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla in the service department went out of her way to assure my comfort. Thank you Kayla!
Apr 03, 2018 -

Kia Store East responded

Thanks so much for the review, Felicia! Glad Kayla was able to help you!

March 17, 2018

Ann was very helpful, will visit again I was buying a used car and dealer was seeking it to me for cheaper price as the car did have a rebuilt title I was afraid to invest my hard earned mo More

by Gibbs787
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann
Apr 03, 2018 -

Kia Store East responded

Glad to hear Ann was able to help! Thank you for the review!

March 15, 2018

GREAT I have always received wonderful service from this Kia dealer and service department. My vehicle has been to Kia east store for all service matters an More

by Shelia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
unknown
Apr 03, 2018 -

Kia Store East responded

We're thrilled to have you as a customer and appreciate the kind words Shelia!

March 14, 2018

KIA store east is great!! Rob Mac was excellent. He assisted me with the purchase of my first NEW vehicle. He worked with me and literally treated me like Family. This is the s More

by Mandacp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Mac
Apr 03, 2018 -

Kia Store East responded

Glad to hear Rob was able to help with your purchase! Thank you for the review!

March 14, 2018

Good customer service however 2 hour wait for an oil change Arrived at 720 left at 930 greater than 2 hour wait Made me late to work - I’ll ckange is no more than a 30 minute job More

by Mcpalmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann
Apr 03, 2018 -

Kia Store East responded

Thank you for your feedback!

March 14, 2018

Fast and friendly and very professional I was offered an oil change while I was there thus saving me an extra stop somewhere else. The ladies were very professional in dealing with an anxio More

by sheila
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall their names
Apr 03, 2018 -

Kia Store East responded

Thanks for the review, Sheila!

March 12, 2018

Great Service Sam Haley was great to work with easy to talk to and easy to work with made the whole experience a good one. Thanks Again Sam More

by Williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Haley
Apr 03, 2018 -

Kia Store East responded

Glad to hear Sam was able to help with your purchase! Thank you for the review, Williams!

March 12, 2018

Amazingly Pleasant I always see smiling faces when going to the service center. All employees are polite and helpful. They are usually expecting me and I never have to w More

by Dean,terraz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Ann, Jo
Apr 03, 2018 -

Kia Store East responded

Thanks so much, Dean!

March 12, 2018

Great Customer Service I went for a oil and air filter change. The wait was unusually long. For the inconvenience I was given a credit for a free oil change on my next visit More

by Macygirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anna
Apr 03, 2018 -

Kia Store East responded

Thank you for the feedback, Macy!

March 07, 2018

A+ service Kalan was great. Very friendly and efficient. She let us know exactly what was needed and there wasn’t any surprises. Service was done very quickly. More

by Aworl117
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kalan Voss
Apr 03, 2018 -

Kia Store East responded

Glad to hear Kalan was able to help! Thank you for the review!

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