Kia Store East
Louisville, KY
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Perfect Satisfaction! Each person with Kia I came in contact with was by far the most professional staff that I have ever dealt with, in any Industry! Top notch professio Each person with Kia I came in contact with was by far the most professional staff that I have ever dealt with, in any Industry! Top notch professionals. The customer service waiting area was extremely comfortable and the snacks and drinks were over the top. I have never been in an automobile service area with the huge selection of snacks. Thank you. More
Ann was very helpful, will visit again I was buying a used car and dealer was seeking it to me for cheaper price as the car did have a rebuilt title I was afraid to invest my hard earned mo I was buying a used car and dealer was seeking it to me for cheaper price as the car did have a rebuilt title I was afraid to invest my hard earned money. I felt better when the store gave me a free inspection for the car and I am very much thankful for kia for lifting the heavyweight from my shoulder...!! I will give them another visit that for sure, hope they will take care of me next time I get there...!!! Thank u kia More
GREAT I have always received wonderful service from this Kia dealer and service department. My vehicle has been to Kia east store for all service matters an I have always received wonderful service from this Kia dealer and service department. My vehicle has been to Kia east store for all service matters and there has never been anything but positive results. More
KIA store east is great!! Rob Mac was excellent. He assisted me with the purchase of my first NEW vehicle. He worked with me and literally treated me like Family. This is the s Rob Mac was excellent. He assisted me with the purchase of my first NEW vehicle. He worked with me and literally treated me like Family. This is the second vehicle I have purchased from KIA and because of Rob Mac I will NOT shop anywhere else More
Good customer service however 2 hour wait for an oil change Arrived at 720 left at 930 greater than 2 hour wait Made me late to work - I’ll ckange is no more than a 30 minute job Arrived at 720 left at 930 greater than 2 hour wait Made me late to work - I’ll ckange is no more than a 30 minute job More
Fast and friendly and very professional I was offered an oil change while I was there thus saving me an extra stop somewhere else. The ladies were very professional in dealing with an anxio I was offered an oil change while I was there thus saving me an extra stop somewhere else. The ladies were very professional in dealing with an anxious car owner. More
Great Service Sam Haley was great to work with easy to talk to and easy to work with made the whole experience a good one. Thanks Again Sam Sam Haley was great to work with easy to talk to and easy to work with made the whole experience a good one. Thanks Again Sam More
Amazingly Pleasant I always see smiling faces when going to the service center. All employees are polite and helpful. They are usually expecting me and I never have to w I always see smiling faces when going to the service center. All employees are polite and helpful. They are usually expecting me and I never have to wait. Call backs are quick and informative. My car is always cleaner when I leave than when I arrive! More
Great Customer Service I went for a oil and air filter change. The wait was unusually long. For the inconvenience I was given a credit for a free oil change on my next visit I went for a oil and air filter change. The wait was unusually long. For the inconvenience I was given a credit for a free oil change on my next visit. More
A+ service Kalan was great. Very friendly and efficient. She let us know exactly what was needed and there wasn’t any surprises. Service was done very quickly. Kalan was great. Very friendly and efficient. She let us know exactly what was needed and there wasn’t any surprises. Service was done very quickly. More