Kia Store East
Louisville, KY
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Oil change Prompt friendly service. The price for the oil change was also far better and more reasonable than any other competitors and there was no attempt at Prompt friendly service. The price for the oil change was also far better and more reasonable than any other competitors and there was no attempt at an upsale. More
Great customer service! Great experience with the service department. Thry don’t suggest repairs unless absolutely necessary. Tiee quote was reasonable information was giv Great experience with the service department. Thry don’t suggest repairs unless absolutely necessary. Tiee quote was reasonable information was given about why new tired were needed. More
Great experience Very friendly, they did everything they could to help me out. Benjie was very helpful and found exactly what I was wanting and looking for Very friendly, they did everything they could to help me out. Benjie was very helpful and found exactly what I was wanting and looking for More
We had all of our KIAs serviced in May! May started off with a tow to the KIA Store East service center for some major engine work on our 2002 KIA Sportage. Thanks to Schad, Anna, Tara, and May started off with a tow to the KIA Store East service center for some major engine work on our 2002 KIA Sportage. Thanks to Schad, Anna, Tara, and Kalan, we were back on the road within a couple of days--much quicker than I ever would have thought, and they kept us informed of their progress every step of the way. Very happy with their work. Later in the month, it was time for our 2015 KIA Sorento to have a regularly scheduled service. Same great service, in a short amount of time. I waited at the dealership for this one--love the waiting area--very customer-friendly. Schad took great care of us--again. More
Great and fast service Arrived early for my appointment and added a "bath". I was told it could add an hour to my service time and the service was still done within the hou Arrived early for my appointment and added a "bath". I was told it could add an hour to my service time and the service was still done within the hour time window. More
MISS DONNA BIG SHOUT OUT FIRST TIME VISITING THE KIA STORE EAST FIRST I GIVE ALL THE PRAISE TO MY LORD WITHOUT THE LORD I WOULD'NT HAVE A 2018 KIA FORTE SERVICE WAS EXCELLENT FIRST TIME VISITING THE KIA STORE EAST FIRST I GIVE ALL THE PRAISE TO MY LORD WITHOUT THE LORD I WOULD'NT HAVE A 2018 KIA FORTE SERVICE WAS EXCELLENT AND YOU DO RECEIVE RED CARPET TREATMENT MY BATTERY ON MY CELLPHONE WAS VERY LOW JOCOBIE WENT OUT OF HIS WAY TO FIND ME A CHARGER UNABLE TO FIND ONE THAT FIT MY PHONE A STAFF MEMBER OF THE KIA STORE EAST LET ME USE HIS CHARGER I'M SORRY I DON'T REMEMBER HIS NAME THAT WAS VERY TOUCHING TO ME AND I CAN'T FORGET ABOUT THE BEST POPCORN IN THE WORLD THANK YOU FOR ALL THE WORK THAT WENT INTO GETTING ME IN A 2018 KIA FORTE A BIG SHOUT OUT TO THE KIA SORE EAST More
great,fast,freindly and honest they always have been the nicest group of sales workers and meet every need or question that you stop by for, and conveniently they have a nice lounge they always have been the nicest group of sales workers and meet every need or question that you stop by for, and conveniently they have a nice lounge with refreshments...they are really the place to go.... More
20,000 Service Check My appointment was on time, they were quicker than originally informed, the waiting was clean and stocked. I enjoyed a conversation with one of The sa My appointment was on time, they were quicker than originally informed, the waiting was clean and stocked. I enjoyed a conversation with one of The salespeople, Royal. A new person, James, was being trained at the service debt. check in. He had a great people skill. I could tell he was nervous. But, I think he'll be an asset. More
Regular maintenance A pleasant experience having my car serviced at Kia East. Friendly staff and answers all my questions concerning my car. Nice waiting area and car was A pleasant experience having my car serviced at Kia East. Friendly staff and answers all my questions concerning my car. Nice waiting area and car was ready when promised More
Great bunch of guys and gals. My service was completed 30 minutes before promised. As usual, the service team were fast and friendly-these guys make bringing your car as stress fre My service was completed 30 minutes before promised. As usual, the service team were fast and friendly-these guys make bringing your car as stress free as possible. Great team! Shout out to Schad. More