Kia Store East

Friendly professional service I came in without an appointment to get some undercarriage damage worked on. The damage was assessed, and the bill was explained to me before the rep I came in without an appointment to get some undercarriage damage worked on. The damage was assessed, and the bill was explained to me before the repair proceeded. They had me all fixed up and ready to go a reasonably short period of time. I was very pleased with my service experience. More

Oil change and 10,000 maintenance I was very happy with the service. Everyone was very nice and helpful. I will continue to bring my Sorento here for service. Thank you.. I was very happy with the service. Everyone was very nice and helpful. I will continue to bring my Sorento here for service. Thank you.. More

Buying second KIA Mr. Rob Mac was friendly, professional and helped me find the vehicle I was looking for. I now owned my second KIA. There was no pressure, Rob just a Mr. Rob Mac was friendly, professional and helped me find the vehicle I was looking for. I now owned my second KIA. There was no pressure, Rob just ask the questions for options I was looking for and my new Sportage is a sharp car. More

everyone here is truly concerned for your needs. super service dept.--they really care about your experence, They have a very clean, bright facility. Anne, the service manager, was helpful and very i super service dept.--they really care about your experence, They have a very clean, bright facility. Anne, the service manager, was helpful and very informed about my KIA. I purchased the car at this store and will shop here again. More

Buying a new car We came to look and ended up buying. See Jake, he's a great guy and sales person. We will definitely be back if we ever need another vehicle. We came to look and ended up buying. See Jake, he's a great guy and sales person. We will definitely be back if we ever need another vehicle. More

Oil Change in comfortable surroundings I would give them 5 stars but the reminder sticker in the top left of the windshield erroneously stated my last oil change was five months into the fu I would give them 5 stars but the reminder sticker in the top left of the windshield erroneously stated my last oil change was five months into the future. I pointed this out while leaving but didn't want to wait for them to correct it. Otherwise, they were extremely professional, friendly and accommodating in a clean, comfortable waiting room with free drinks and snacks. I'll be back! More

Great customer service I needed a routine oil change that I wanted done at the dealership in case there were other problems. Because I live 100 miles away I set up appointm I needed a routine oil change that I wanted done at the dealership in case there were other problems. Because I live 100 miles away I set up appointments when I am going to be in town. The service department accommodated my schedule giving me a 2:30 appointment on a Friday afternoon. They completed the work in just over an hour and drove my car around so that I would not have to go out into the rain. I really appreciate the courtesy and efficiency. More

Nice clean place to wait. Although we had an appointment, it took 3 hours to install the KIA remote starter. Over all satisfied with the work. Still recommended, very nice pe Although we had an appointment, it took 3 hours to install the KIA remote starter. Over all satisfied with the work. Still recommended, very nice people. More

My New Car I want to personally thank Rob Mac and Cody for making my car buying experience the best ever.I am so happy I keep making sure nobody gets too close t I want to personally thank Rob Mac and Cody for making my car buying experience the best ever.I am so happy I keep making sure nobody gets too close to me at a light and when I park. Thanks again for the happiest Saturday ever!!!!! More

Couldn't have had a better experience! All the employees that I dealt with from the initial phone call to make the appointment to checking out were extremely friendly and knowledgeable. I All the employees that I dealt with from the initial phone call to make the appointment to checking out were extremely friendly and knowledgeable. I chose to wait for my vehicle and the waiting area was clean and had all the amenities to make my stay very comfortable and pleasurable. More