Kia Store East
Louisville, KY
Filter Reviews by Keyword
By Type
Showing 434 reviews
Anna is always attentive and friendly. Anna is who I always Schedule my services for my car with. Anna is what customer service should be but often is not at many places. She is the friendl Anna is who I always Schedule my services for my car with. Anna is what customer service should be but often is not at many places. She is the friendliest person in the service department. More
Top notch customer service and quality This is my third visit to Kia store east service center. I scheduled same day appt. for oil change. Each and every time I have been greeted by Schad This is my third visit to Kia store east service center. I scheduled same day appt. for oil change. Each and every time I have been greeted by Schad and this time was no exception. I was checked in quickly and given an estimated completion time of 4:45pm. To my delight I was checking out and back on the road at 4:21pm. Time is precious to me so I greatly appreciated the extra travel time for my next stop. I would not hesitate to recommend Kia store east service center to anyone!!! More
Excellent Service I have brought my Kia for service here for over 7 years. I have always had a good experience, both in the quality of service and friendliness of emplo I have brought my Kia for service here for over 7 years. I have always had a good experience, both in the quality of service and friendliness of employees. With reasonable prices, it makes sense to have Kia professionals tending to my cars needs. More
Awesome I wouldn’t go anywhere else. Everyone is so professional and helpful. Second time I have dealt with kia east. Will refer friends to you all I wouldn’t go anywhere else. Everyone is so professional and helpful. Second time I have dealt with kia east. Will refer friends to you all More
Just bought our 7th Kia ! I purchased my 4th Kia Soul. I love all of the features on this car. I did upgrade to an Soul Exclaim Turbo....great ride! Thanks to Jon-Derek ! I purchased my 4th Kia Soul. I love all of the features on this car. I did upgrade to an Soul Exclaim Turbo....great ride! Thanks to Jon-Derek Brogden for his patience and diligence in working with us to get the payments were we needed them! He is a great person to work with!! Thanks also to Michael Oouden and Hana Cagoe for their help. Cody was very patient during the finance paper signing with us. All in all a wonderful experience! I highly recommend this dealership! More
Always Great Service Always a pleasure to bring in either one of our 2 Souls for scheduled maintenance. The KIA East Service team is always courteous and the techs are alw Always a pleasure to bring in either one of our 2 Souls for scheduled maintenance. The KIA East Service team is always courteous and the techs are always timely. More
Sure I would say everything was fine Fine, Everything was fine. No complaints. Price always a little higher at the dealer.I would say everything was fine. Everything was fine. It’s ready Fine, Everything was fine. No complaints. Price always a little higher at the dealer.I would say everything was fine. Everything was fine. It’s ready before I requested. More
Great Customer Services Very pleased with the services that I received. Felt very welcomed during our time at the store. Great customer service! Very satisfied with my purcha Very pleased with the services that I received. Felt very welcomed during our time at the store. Great customer service! Very satisfied with my purchase! More
Excellent service I am always very happy with KIA service department. In and out within the estimated time, or less. Kept informed of progress of work being performed I am always very happy with KIA service department. In and out within the estimated time, or less. Kept informed of progress of work being performed. More
Punctual, helpful and polite Even though it was a very busy day, my appointment was honored and the work was done in a short period of time. The problem with my door was fixed a Even though it was a very busy day, my appointment was honored and the work was done in a short period of time. The problem with my door was fixed and I did not have to bring the car back. Checkout was speedy and the bill was clearly explained . More