Kia Store East
Louisville, KY
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Royal Wright, Great Salesman, Great Experiance !!! Four years ago I purchased 2 Kia Souls. The Salesman, Royal Wright, was warm, friendly and most importantly NOT pushy. I stopped by to have a lean rem Four years ago I purchased 2 Kia Souls. The Salesman, Royal Wright, was warm, friendly and most importantly NOT pushy. I stopped by to have a lean removed that somehow was missed by the credit department as i paid off the cars that i financed after i received the 1st payment voucher. I ran in to my salesman who was most helpful and asked what the trade in value was for one of the two cars I purchased. I spotted a beautiful red Sportage and took advantage of the trade in offer. The salesman.. Royal Wright ...was excellent... 10 of 10 rating in my book !!! More
Fantastic! LOVE this place. They always have fantastic customer service. We get there and they said it would be about 2 hours. They had us done in a hour. Everyo LOVE this place. They always have fantastic customer service. We get there and they said it would be about 2 hours. They had us done in a hour. Everyone is always so nice and super helpful. I’ve bought 3 vehicles from them and only have them serviced here. They’re the best More
Great Service Greet you as you come in the door and their waiting room is great with drinks, snacks, and internet. They walk you to your car when your vehicle is re Greet you as you come in the door and their waiting room is great with drinks, snacks, and internet. They walk you to your car when your vehicle is ready. More
Great Seevice Kia Store East has always provided great service when I take my car in for maintenance. The staff is friendly and the waiting area is comfortable. Kia Store East has always provided great service when I take my car in for maintenance. The staff is friendly and the waiting area is comfortable. More
Short Wait Professional and courteous. Wait time was less then said... 🤗🤗🤗 Curious about all these recalls even though they were minor. Professional and courteous. Wait time was less then said... 🤗🤗🤗 Curious about all these recalls even though they were minor. Representative explained them to me to my satisfaction. More
Oil change Took my 2016 Kia Soul in for service, involving an oil change and automatic transmission drain and flush. All the work done in 2 hrs. Anna Morgan, t Took my 2016 Kia Soul in for service, involving an oil change and automatic transmission drain and flush. All the work done in 2 hrs. Anna Morgan, the service rep, is friendly, professional & efficient. More
Went to the store for an oil change and bought a new car. This is my third KIA Soul and I have always received the best service at this store. Keep up the great service and relationship with your customers. This is my third KIA Soul and I have always received the best service at this store. Keep up the great service and relationship with your customers. More
routine service everyone was very professional and made me feel welcome efficient service, quick service, I was very pleased and will come back for future service everyone was very professional and made me feel welcome efficient service, quick service, I was very pleased and will come back for future service appointments. More
Easy and convenient I went to change the oil in our kia niro with my 3 year old son. We had an appointment for 10am. When we checked in, they saw that the car also had up I went to change the oil in our kia niro with my 3 year old son. We had an appointment for 10am. When we checked in, they saw that the car also had updates due. They told us that they would have us out by 12. I was hoping for a quicker service but did not have time to be disappointed before Shad informed me that they have a shuttle that could take us to the mall. It was an awesome suggestion. It worked out great. Jim the shuttle driver was awesome as well. Everyone was very friendly and we will definitely be back! More
Greatest Customer Service EVER All employees polite, service very fast. From the person ( woman) who took my appointment to to the Service Rep. They are very patient and understan All employees polite, service very fast. From the person ( woman) who took my appointment to to the Service Rep. They are very patient and understanding. More