Kia Store East
Louisville, KY
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Great service,sales Great service,fast,clean,good price,had the color requested,fast paper work,was showed all details the auto had to offer,fair trade in value Great service,fast,clean,good price,had the color requested,fast paper work,was showed all details the auto had to offer,fair trade in value More
Good service and great snacks! Service was easy to schedule, performed in a timely manner. The wait was pleasant, in their well-stocked break room. We love our Kia Niro!!! Gr Service was easy to schedule, performed in a timely manner. The wait was pleasant, in their well-stocked break room. We love our Kia Niro!!! Great gas mileage and comfortable on road trips! More
Vehicle Lease Cody Willoughby, Hana Cagle, "Czech" Martin Salavec, and Trey Anson were courteous, polite, and professional. Looking forward to the scotchgarding o Cody Willoughby, Hana Cagle, "Czech" Martin Salavec, and Trey Anson were courteous, polite, and professional. Looking forward to the scotchgarding of exterior & interior of 2018 Kia Forte. More
Great service. I am always impressed with the service department at Kia East. Everybody there is very friendly and easy to work with. They will diagnose what the pro I am always impressed with the service department at Kia East. Everybody there is very friendly and easy to work with. They will diagnose what the problem is with my car and then discuss it with me before any work is done. Service is completed in a very timely manner. Shuttle service is available if you need a ride home and back. They give recommendations for services that need to be done and those that can be put off until later. It really is a good place to get your KIA serviced. More
Recall They did an excellent job with my vehicle. Took less than a week and they had to install a new engine, do some undercoating spray and fixed the steeri They did an excellent job with my vehicle. Took less than a week and they had to install a new engine, do some undercoating spray and fixed the steering column coupler. More
Great experience! Will do business again. Rob Mac was very personable. He took his time and made sure we were satisfied with our purchase. I can understand why we were referred to him. There's Rob Mac was very personable. He took his time and made sure we were satisfied with our purchase. I can understand why we were referred to him. There's no doubt we will do business with him again! More
Rob Mac is awesome. Finance guy was awesome I can't remember the name of the man who helped us with the financing, but he was great! We've bought from Rob before and returned because he is so gr I can't remember the name of the man who helped us with the financing, but he was great! We've bought from Rob before and returned because he is so great!! Only complaint: the women's restroom is horrible. Obvious flood damage. Mold on ground and sink area. Totally gross. More
Excellent Customer Service I have used the service center for both regular maintenance and special part installation and each time I have received excellent service. Everyone f I have used the service center for both regular maintenance and special part installation and each time I have received excellent service. Everyone from Anna at the front desk to the shuttle driver (Steve) to the young man who checked me in and out were awesome. Definitely 5 star service. More
good service and good price on changing transmission fluid I WANTED TO HAVE MY WIFE'S SORENTO TRANSMISSION FLUID CHANGED BY A KIA DEALERSHIP. THAT'S A VERY IMPORTANT SERVICE FOR A CAR'S LONGEVITY AND THE PRI I WANTED TO HAVE MY WIFE'S SORENTO TRANSMISSION FLUID CHANGED BY A KIA DEALERSHIP. THAT'S A VERY IMPORTANT SERVICE FOR A CAR'S LONGEVITY AND THE PRICE WAS A GOOD ONE COMPARED TO OTHER SERVICE CENTERS THAT DO THAT. MY ONLY COMPLAINT WAS THAT MY WIFE'S ENGINE LIGHT CAME ON TODAY AND I FIGURED THAT WAS BECAUSE THAT THE BATTERY WAS DISCONNECTED DURING THE SERVICE YOU DID. SHE HAD TO RESET HER CLOCK, AND SIRIUS SATELLITE STATIONS. SHE MAY COME BY THERE TO HAVE YOU ALL RESET IT FOR HER.ALSO THEY DID 2 RECALLS ON HER VEHICLE. I GUESS THAT'S THE REASON WE DIDN'T GET OUR TILL AFTER 5 OCLOCK. WE HAD AN APPOINTMENT AT 10AM. More
Great Service experience Thermostat replacement due to a recall. Everyone I dealt with was very professional. The time for the installment was expected to take one hour but it Thermostat replacement due to a recall. Everyone I dealt with was very professional. The time for the installment was expected to take one hour but it took only 35 minutes. More