Kia Of West Nyack - Service Center

Always outstanding Service! Friendly and reliable, and really care about the customer! Waiting area under construction and that is a bit inconvenient. The waiting area in the Friendly and reliable, and really care about the customer! Waiting area under construction and that is a bit inconvenient. The waiting area in the show room is OK, but no one seemed to know how to make coffee :). Nevertheless, would only get my car serviced at Kia of West Nyack! More

5 weeks with out a car Car was brought twice without problem being fixed then on third trip was finally fixed. Barely heard any feedback calls and messages went unanswered. Car was brought twice without problem being fixed then on third trip was finally fixed. Barely heard any feedback calls and messages went unanswered. Would not recommend. More

Good friendly service Good customer service at a reasonable price. Did scheduled service and attended to two minor product recalls at no charge all while I waited in comfor Good customer service at a reasonable price. Did scheduled service and attended to two minor product recalls at no charge all while I waited in comfortable surroundings. More

Professional,timely,good work All my concerns were addressed & checked out as well as explained to me. Juan in Service Dept is patient ,courteous and professional as well as knowle All my concerns were addressed & checked out as well as explained to me. Juan in Service Dept is patient ,courteous and professional as well as knowledgable More

Always treated like family I called at the last minute for an appointment and was immediately scheduled for 9am on Saturday morning! I went in for an oil change and wheel alignm I called at the last minute for an appointment and was immediately scheduled for 9am on Saturday morning! I went in for an oil change and wheel alignment and had my car back in less than 3 hours. They barely gave me time to shop for my next Kia! More

The employees should have manners towards any customer. I would like to leave some feedback on how I been served at local kia store, I bought my car at this current kia store and, I felt like I was treated I would like to leave some feedback on how I been served at local kia store, I bought my car at this current kia store and, I felt like I was treated unfairly, since I needed to change my oil I decided to go and get it done, but sadly I was mistreated and asked an employee, if he speaks Spanish and his response was very disrespectful and offensive, he laughed at me with the other employees. Also because I didn't have an appointment, I had to wait 2 more hours later because they were busy on break so I wait. When I came back they told me that I had to wait 1 hour more just to change my oil. The reason, this report is because I feel like ur employees should have manners towards any customer. More

Blue tooth I am having a problem with blue tooth and am told that my phone isn't authorized to use blue tooth, but for 4 years I had no problem and now I do. Al I am having a problem with blue tooth and am told that my phone isn't authorized to use blue tooth, but for 4 years I had no problem and now I do. Also Iasked them to check the driver's shoulder harness as it doesn't always rewind fully and I was told that it was our of warranty by 6 weeks, so they couldn't do that. I had two recalls so I mentioned these problems at the same time. More

Car service Took my mother's car for service and Gio, was very helpful and explained what the car needed done. The car was services and cleaned which was great. Took my mother's car for service and Gio, was very helpful and explained what the car needed done. The car was services and cleaned which was great. More