Kia Of West Nyack

Stay away from this dealership. Once they make the sale they forget about you. They don’t return calls or emails. A trim around my window came loose, they wouldn’t fix it. Issue wit Once they make the sale they forget about you. They don’t return calls or emails. A trim around my window came loose, they wouldn’t fix it. Issue with my tire, didn’t fix it. Stay away. More

Service rendered was excellent. The service manager explained everything clearly and gave me an expected completion time which was met. The car was returned washed and greatly appre The service manager explained everything clearly and gave me an expected completion time which was met. The car was returned washed and greatly appreciated. More

everyone at this dealership is outstanding and completely changed my negative lifelong perception of car dealers. so much attention to customer satisfaction I have never witnessed, true empathy and honesty i changed my negative lifelong perception of car dealers. so much attention to customer satisfaction I have never witnessed, true empathy and honesty is the best way I can describe all who work for this dealership especially Oliver who is a major asset. More

I have come across a vehicle that was advertised, I called, inquired about it, got an offer, sent the offer signed, and minutes later I get an email without a signature that the car has a deposit. Thi called, inquired about it, got an offer, sent the offer signed, and minutes later I get an email without a signature that the car has a deposit. This is a typical bait-and-switch. I thought that this dealership was different, but they are not. I used to live in Rockland for many years and wanted to give them business , stay away at any cost; other places practice better standards, MUST STAY AWAY FROM THEM !!!!!!! More

I’ve been struggling with getting a bigger car for months. Reggie and the staff made us feel like a priority. While some banks weren’t willing to bet on me, Reggie and the finance department didn’t gi months. Reggie and the staff made us feel like a priority. While some banks weren’t willing to bet on me, Reggie and the finance department didn’t give up. They worked so that they could find a solution. They were understanding of our needs and worked with us. We are proud owners of a preowned vehicle and we will be recommending to others how well everything went. More

In the past I had issue with my car and it took them a few weeks to deal with it. My recent time I went in was very quick and proficient few weeks to deal with it. My recent time I went in was very quick and proficient More

Always very helpful and they explain what they are going to do, along with the estimated costs before the work is done to do, along with the estimated costs before the work is done More

Kia salesman was very nice and efficient I was very impressed and happy with the staff at the dealership impressed and happy with the staff at the dealership More

I saw a commercial of this dealership on tv one day and what struck me was the prices and so I decided to go check them out. What I didn't expect was great service. It was as if it was a natural friendship what struck me was the prices and so I decided to go check them out. What I didn't expect was great service. It was as if it was a natural friendship. The staff made me feel like I knew them for a long time and we were just friends talking about cars. My personal car salesman, Oliver, was very professional and knew what he was talking about. He was very, very knowledgeable about every vehicle in the dealership and assisted me with the perfect car for my liking/budget. I 1000% recommend at least for anyone in the market for buying a car, to at least visit Kia of west Nyack and see for themselves how great of a staff they are and low the prices are. They have a huge inventory and many models and colors to choose from. Finance manager, Melvyn, was really nice and treated me and my son very very well. More

The dealership had an ample amount of cars to test drive and examine. The sales staff was friendly and very informative. The office staff help walk us through the financing to help us find the best rate. Ov and examine. The sales staff was friendly and very informative. The office staff help walk us through the financing to help us find the best rate. Overall it was a good experience and we purchased the car we wanted. More