Kia Of Waldorf

2nd Vehicle in one week!!! The deal I got was so good I went back for another. I can't explain how happy I am with this dealership. Jay and Chris run a tight shop! Kia Soul ha The deal I got was so good I went back for another. I can't explain how happy I am with this dealership. Jay and Chris run a tight shop! Kia Soul has been purchased!!! More

Kia of Waldorf WILL NOT Disappoint! I have now bought 3 vehicles from this dealership and likely a 4th within the week. I have never in my life been more appreciate of any car sale than I have now bought 3 vehicles from this dealership and likely a 4th within the week. I have never in my life been more appreciate of any car sale than this one. Jeff Jacobs literally did flips to get me into the vehicle I wanted. I'm almost certain that he will get fired for the deal he gave me!!! I will always return to this dealership for the people. You can buy a car anywhere... you can get a car serviced anywhere.... but if you want some people who down right care about the customer... check these guys out! Along with my Cadenza I will likely return there Friday to get my wife a Kia Soul as well. I sent a dear friend to them today because I knew Jeff would take care of them and I even referred a supervisor at my work to them! Bottom Line... Fair, honest, fun and dedicated people make up this dealership's sales department. Thank you as well to Jay for putting up with my demands and not throwing me out of the dealership, Chirs Austin for making the boring part in finance last all of 10 minutes with my crazy 6 yr old on hand and last but not least Chris Burroughs for being patient. "Get off the roof Chris! I will buy the car!" More

Best experience ever I bought two vehicles from Shaun Jennings and I am glad to say he was able to help us without the feeling of being pressured to make a purchase. He ha I bought two vehicles from Shaun Jennings and I am glad to say he was able to help us without the feeling of being pressured to make a purchase. He had extreme professionalism with the ability to give us choices of what we wanted. I gave a specific budget, after some negotiating, I was able to purchase the two cars under budget. Thank you all for your hard work and help. More

Poor customer service I purchased two cars from this dealership, one new Kia and one used Toyota. It has been only 3 months and the Toyota is stuck in reverse. I was told t I purchased two cars from this dealership, one new Kia and one used Toyota. It has been only 3 months and the Toyota is stuck in reverse. I was told to take it somewhere and let them know what is wrong. They may be able to do something. What? Why cant i bring it to you to look at. I think this is very poor customer service. Everything is great when you are buying but just like all other dealerships that is where the customer support stops. I brought to them 3 car sales. and what do I get in return. Go elsewhere. Never again, never again. More

Renfro for the customer The customer service of this location was above and beyond our expectations... ask for Mike Renfro and your needs WILL be met. Thank you Mike. The customer service of this location was above and beyond our expectations... ask for Mike Renfro and your needs WILL be met. Thank you Mike. More

"Excellent" is an understatement I will start off by saying, this was my first time ever buying a brand new car/buying from a dealership. And I mean it when I say that it was the best I will start off by saying, this was my first time ever buying a brand new car/buying from a dealership. And I mean it when I say that it was the best,most hassle free experience EVER! Today, July 1, 2014, I bought a 2014 Kia Forte Ex. Morgan was such a pleasure to work with. Ever since I contacted this dealership and explained that I was interested in buying a new car, Morgan has stayed in constant contact with me. I had originally went to look at a Kia Optima but ended up test driving the Forte and I tell you, I fell in love. After test driving the Forte, I told Morgan I loved it and she went above and beyond to make sure I got it! I work in retail and have years experience in customer service, knowing what my customers expect from me, it means a lot to me to be treated the same .. With that being said it is safe to say that the service I received from this dealership was phenomenal. Two thumbs up! It took some time but Morgan, Jay and Chris all worked with me on every level. Everything was explained to me thoroughly from monthly payments to my warranty including what would be covered and what wouldn't. I am forever grateful for them making it happen. Because of them I was able to drive away with a smile on my face. I would recommend this dealership to anyone in a heartbeat. More

Awesome experience!!! We bought a 2014 optima on Friday June 27th and had a great experience. We worked with Shaun & Chris and they were wonderful! They were both very prof We bought a 2014 optima on Friday June 27th and had a great experience. We worked with Shaun & Chris and they were wonderful! They were both very professional but personable to our situation at the same time! They were able to help us find the car we loved and didn't let us leave until we were convinced to sign papers. Chris did everything he could with numbers to get us out the door with the price we didn't want to exceed. We had went to other dealerships in the area and no one was willing to budge on numbers and they were no where near as friendly and willing to help. Even the general manager of the location introduced himself to us and congratulated us! Overall awesome experience !!! More

The absolute worst dealership in Southern M I would NEVER recommend this shady dealership to anyone. I purchased a CPO vehicle Jan 2013. My a/c had issues starting in March 2013. Then in Septemb I would NEVER recommend this shady dealership to anyone. I purchased a CPO vehicle Jan 2013. My a/c had issues starting in March 2013. Then in September 2013 it went out completely. I finally brought the vehicle back in May 2014 for the same issue. Again they recharged the a/c. Today I went back because of the same problem and they refused to cover under warranty saying it has a hole in the compressor from a rock and it's not a warranty issue! Also, they never input my info for a certified preownvehicle and still giving me a run around. They're rude and shady! More

Dishonest Sales I was given a promise agreement to fix a sensor if I purchased the car. KIA REFUSED TO FIX IT NOW!Morgan was very helpful! The General Manager was the I was given a promise agreement to fix a sensor if I purchased the car. KIA REFUSED TO FIX IT NOW!Morgan was very helpful! The General Manager was the problem after the others I dealt with. He wouldn't fix the sensor they promised to fix. I have the written agreement. He claim the 30 day warranty was over. Sure it's pass the 30 days but I never received a call from them and I made several attempts to contact them. They always gave me "the we will call you". Now that it's been 2 months they telling me I need to go to Volvo because they tried to fix it. Sales tell me one thing and service tell me another. Then the General Manager just told me flat out he's not going to fix it! I will be seeking legal advice with my documentation. I am a Federal Police Officer and I know that this is totally wrong and unfair practice! I only give stars for Morgan the sales person. This issue went above her level! More

My husband and I recently helped our daughter purchase a car and found all people at this dealership a pleasure to work with. We had most contact with the General Manager, Jay Wedick, and with our sales rep car and found all people at this dealership a pleasure to work with. We had most contact with the General Manager, Jay Wedick, and with our sales representative, Mike Austin. Both gentlemen addressed my 23 year old daughter with a lot of sensistivity and respect. We appreciated that and it made the entire experience of purchasing her first car such a happy one. We went to six other dealerships to compare cars of similar size including another Kia dealership in Virginia. Kia of Waldorf stood out as best with regard to stating all necessary information clearly, as well as pricing for the car, getting the color of car my daughter preferred and treating us so well. We purchased the Forte EX in Waldorf and would not hesitate to come back to this dealership for another car. They were candid, gave us a great deal, and very nice to work with. Mike came in on his day off to accomodate the work schedule of all of us. Both times we came to the dealership to consider purchasing this car for her, Mike and Jay could not have been easier to work with. More