
Kia Of Waldorf
Waldorf, MD
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Best Customer Care/ Very Helpful! I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Laure I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Lauren was very personable and they made the car buying experience fun. This was the first time I got a car that I actually wanted, the Kia Soul, and I couldn't be happier! Great experience and I will definitely be back. More
Getting the car was easy, Service is impossible. Trading my car was very easy, but the car they sold me has had nothing but problems and trying to schedule my car to get fixed has been impossible. I Trading my car was very easy, but the car they sold me has had nothing but problems and trying to schedule my car to get fixed has been impossible. I took me 5 calls of getting hung up on for them to tell me they can't help me. I do not recommend this dealership if you want a good warranty on your vehicle. More
Awesome. Listned to my needs and made things happen Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The salesperson Breanna Morey was very responsive and also extremely knowledgeable of the vehicle I was interested in. There was no pressure and everything was honest and up front. I also worked with the sales manager Chris Austin who was very honest and up front about my purchase. The two of them made it happen by working as a team. More
First Time Buyer As a first time buyer they made my experience terrible they are very unprofessinal and very unfriendly. They made lots of mistakes and were very rude. As a first time buyer they made my experience terrible they are very unprofessinal and very unfriendly. They made lots of mistakes and were very rude. If you are in search for a kia do not go here More
Amazing Car Buying Experience KIA of Waldorf did an amazing job helping me purchase my first KIA. Lauren was extremely patient and answered so many questions since this was my fir KIA of Waldorf did an amazing job helping me purchase my first KIA. Lauren was extremely patient and answered so many questions since this was my first time purchasing a KIA. My two previous car purchases were so bad I was not even looking forward to what may happen when I started looking for a new car. Lauren, Greg and everyone at KIA in Waldorf made you feel like family. More
Friendly Staff, Great Car !! Found the Sorento we wanted, Christopher in sales was very plesent to work with as was Chris the sales manager. We drove away in our new car in record Found the Sorento we wanted, Christopher in sales was very plesent to work with as was Chris the sales manager. We drove away in our new car in record time !! More
2nd Car Purchase Purchased Kia soul in 2012 and great experience with sales and service, so no brainer to return to Kia of Waldorf and deal with JC when ready to upgra Purchased Kia soul in 2012 and great experience with sales and service, so no brainer to return to Kia of Waldorf and deal with JC when ready to upgrade. Purchased 2016 Sorento. The entire process was quick and painless thanks to JC Greg and Cheikh. More
Great Staff I walked in needing a car and the staff especially Joe and Lauren were helpful in getting me what i needed and made the process so easy and I appreci I walked in needing a car and the staff especially Joe and Lauren were helpful in getting me what i needed and made the process so easy and I appreciated that and Joe even helped me toi get home after the purchase, More
Lackluster After test driving several vehicles at other dealerships, I decided to purchase at Kia of Waldorf. My first Kia purchase and I was very excited to pi After test driving several vehicles at other dealerships, I decided to purchase at Kia of Waldorf. My first Kia purchase and I was very excited to pick up my vehicle. I purchased a pre-owned vehicle but the excitement made it feel like I had purchased a brand new car. I purchased the car on a Saturday, and picked it up on Monday. I was told that there would a full tank of gas, and that the car would be cleaned inside and out, before I picked it up. When I arrived to pick up my car, the saleman handed me the keys and I drove off the lot. As I was driving home I looked at the gas gauge and found it below half a tank. I surveyed the rest of the car to find that it had not been cleaned inside or out (smh). I drove back to the dealership and pointed all of this out to the salesman. He apologized and addressed the issues. Before leaving I suggested that in the future he take a little more time, after the sale to make sure that the merchandise is delivered in the best condition possible so as not to make the customer feel like the SALE was/is he only concern. More
Sales team was great - business office not so much! Joe Murphy was great to work with. Chris Austin did a good job of financing and evaluating my trade. There is a disconnect with the business office. I Joe Murphy was great to work with. Chris Austin did a good job of financing and evaluating my trade. There is a disconnect with the business office. I traded in my 2014 Optima on 9/15/15. Obtained a 10 day pay off from my credit union. Received a call today (9/29/15) from the credit union because my payment hasn't been received. Payment was due on the 17th but have a 15 day grace period. I contacted Joe to see what happened. He said he doesn't know what happened but the check is being overnighted today! 14 days later! Who knows how long it would have taken if I hadn't of contacted the dealership. It's never taken over 14 days for a loan to be paid whenever I've traded any vehicle. More