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Kia Of Waldorf

Waldorf, MD

4.8
305 Reviews

3188 Crain Hwy

Waldorf, MD

20603

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Showing 305 reviews

February 24, 2016

Best Customer Care/ Very Helpful! I went into this dealership with the idea of trading in my Kia Rio. Lauren was able to help me get the car I wanted along with the help of Greg. Laure More

by KandyssM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Thompson, Greg Heffner
Feb 26, 2016 -

Kia Of Waldorf responded

Thank you for taking time to share your feedback with us. We are grateful you chose to visit us to trade in your vehicle, and we sincerely want to help you find the perfect vehicle. Congratulations and we look forward to your next visit. Jay Wedick - jwedick@kiaofwaldorf.com

February 19, 2016

Getting the car was easy, Service is impossible. Trading my car was very easy, but the car they sold me has had nothing but problems and trying to schedule my car to get fixed has been impossible. I More

by Tatinicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Greg Heffner
February 16, 2016

Awesome. Listned to my needs and made things happen Given some personal situations I thought that buying a new car at this time was not possible. But I took a chance and stopped by the dealership. The More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Austin, Breanna Kerns
Feb 19, 2016 -

Kia Of Waldorf responded

Mark, thanks so much for taking the time to share your feedback with us!  We work hard to make sure our guests have an awesome experience and we are glad that Breanna and Chris were able to satisfy that. Congratulations on your new car. We will share your comments with our team and we look forward to working with you again down the road. Best, Jay Wedick - jwedick@kiaofwaldorf.com

February 01, 2016

First Time Buyer As a first time buyer they made my experience terrible they are very unprofessinal and very unfriendly. They made lots of mistakes and were very rude. More

by BAH24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cheikh Diallo, Greg Heffner
January 28, 2016

Amazing Car Buying Experience KIA of Waldorf did an amazing job helping me purchase my first KIA. Lauren was extremely patient and answered so many questions since this was my fir More

by Gloria
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Kijek, Lauren Thompson, Cheikh Diallo, Greg Heffner
Jan 29, 2016 -

Kia Of Waldorf responded

Gloria, thank you for recognizing your experience at Kia of Waldorf. We consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Jay Wedick - jwedick@kiaofwaldorf.com

January 26, 2016

Friendly Staff, Great Car !! Found the Sorento we wanted, Christopher in sales was very plesent to work with as was Chris the sales manager. We drove away in our new car in record More

by DebRon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Burroughs, Cheikh Diallo
Jan 29, 2016 -

Kia Of Waldorf responded

Thank you for leaving us this great review. We are very happy to hear that Christopher and Chris could be so helpful during your recent purchase visit with us. Congratulations on your new car. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Best, Jay Wedick - jwedick@kiaofwaldorf.com

January 20, 2016

2nd Car Purchase Purchased Kia soul in 2012 and great experience with sales and service, so no brainer to return to Kia of Waldorf and deal with JC when ready to upgra More

by rebdjbond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JC Rodriguez, Cheikh Diallo, Greg Heffner
Jan 22, 2016 -

Kia Of Waldorf responded

Thank you for taking the time to share with us! The goal of the Kia of Waldorf team is to ensure a painless and quick purchasing process for each of our customers and we are glad that Greg, JC and Cheikh were able to satisfy that. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs and be sure to keep up with us on Facebook for access to exclusive content. Best, Jay Wedick - jwedick@kiaofwaldorf.com

November 15, 2015

Great Staff I walked in needing a car and the staff especially Joe and Lauren were helpful in getting me what i needed and made the process so easy and I appreci More

by Riah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Murphy, Lauren Thompson
Nov 26, 2015 -

Kia Of Waldorf responded

Hi and thanks for the great feedback! We're very happy that Joe and Lauren were there to give you the customer service we know you deserve! Thank you again and we look forward to seeing you again! Jay Wedick - jwedick@kiaofwaldorf.com

October 25, 2015

Lackluster After test driving several vehicles at other dealerships, I decided to purchase at Kia of Waldorf. My first Kia purchase and I was very excited to pi More

by A&G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Christopher Burroughs
Nov 22, 2015 -

Kia Of Waldorf responded

We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Jay Wedick - jwedick@kiaofwaldorf.com

September 29, 2015

Sales team was great - business office not so much! Joe Murphy was great to work with. Chris Austin did a good job of financing and evaluating my trade. There is a disconnect with the business office. I More

by BandP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Murphy, Chris Austin, Kerry Lennon
Sep 30, 2015 -

Kia Of Waldorf responded

Thank you for taking the time to share your experience with us. We strive for 100% customer satisfaction and we’re sorry to hear that your recent service visit did not meet your expectations. Your feedback will help us ensure that this experience doesn’t happen again and we would like the opportunity to resolve this matter to your satisfaction. Please contact me so we can discuss options with you. Sincerely, Jay Wedick - jwedick@kiaofwaldorf.com

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