Kia Of St. Cloud

Taken advantage of I’m a vulnerable adult that receives social security and I was suckerd in to buying a car that’s a xxx by Franando!!! I want my car back and give them I’m a vulnerable adult that receives social security and I was suckerd in to buying a car that’s a xxx by Franando!!! I want my car back and give them there car back but they won’t let me. More

Different vehicle We went back to Kia of St Cloud to look for a Kia Sorento. We had a great salesman Santiago listened to what we were interested in. He went above an We went back to Kia of St Cloud to look for a Kia Sorento. We had a great salesman Santiago listened to what we were interested in. He went above and beyond to find the perfect fit for our family. He stayed late to make sure we got taken care of. He was very caring and made sure this is the one vehicle for us. When you want a different vehicle ask for Santiago he will be happy to help you. So glad we got to buy another vehicle from him. Thank you Santiago More

Terrible sales Sales team is horrible, they will find the worst car available and pressure you into that sale instead of finding what you want. Also after the sale t Sales team is horrible, they will find the worst car available and pressure you into that sale instead of finding what you want. Also after the sale they treat you like garbage. I would strongly advise anyone to stay away from this dealership. More

C.Y.A.!!!! Don't take it personal but. 3 yrs. ago we leased a sorento. Put $3000.00 payments of a tolerable $280.00 a month down everyone happy., . Went back in Don't take it personal but. 3 yrs. ago we leased a sorento. Put $3000.00 payments of a tolerable $280.00 a month down everyone happy., . Went back in 3yrs later to negotiate buy out before lease end. It became a 4 Hr. standoff. Omars' high pressure tactics running back and forth to I don't know who and coming back out with other new car options they we we're not interested in. this went on and on for 4 hrs. he did not listen to any of our offers. The sequence became like a water board torture treatment. Omars(salesman) trying to take your money and then Sean(Finance manager) is telling how you should save money. Omar would not give an inch on residual buyout price plus the added xxxx near $1000.00 for assessories that we never asked for they told us it was common practice on lease vehicles. I hope they listen to their customers closer, felt demoralized and dejected by the time we left the dealership. GOOD LUCK Everyone, We'll let KARMA take it from here? Service Department deserves KUDOS thanks Jayson. More

Great service Help, was great. Service tech Jayson and JT are both great to deal with. Quick friendly service. They offer rides if you need one. Recommend. Help, was great. Service tech Jayson and JT are both great to deal with. Quick friendly service. They offer rides if you need one. Recommend. More

great service , always kept informed and even better great oil change price I will keep bringing my veh there for all my services, sales staff is great too, I have , always kept informed and even better great oil change price I will keep bringing my veh there for all my services, sales staff is great too, I have bought 3 veh from them More

Extremely happy I am so pleased with Kia of St. Cloud. My father and I leased a vehicle in 2014 and we transferred into my name the other day with the help of Carolin I am so pleased with Kia of St. Cloud. My father and I leased a vehicle in 2014 and we transferred into my name the other day with the help of Caroline. She is the most helpful woman I have ever met and explains everything in detail. Thank you so much for all of your help! More

Happy customer Went in wanting one vehicle but found out it wasn't a good fit but the salesman Derek Foster made sure I found something that worked for me. Not only Went in wanting one vehicle but found out it wasn't a good fit but the salesman Derek Foster made sure I found something that worked for me. Not only that but found me something better and under my budget so I not only got a better vehicle but saved money as well. Excellent customer service, honest about condition of vehicles ( which is rare in the carsales world) culdnt have been happier with my entire experience from start to finish. Thank you Derek and Kia of st.cloud More

Santiago! Hes the man! So, im a tremendously difficult customer to please. I know what i want, I know the market, i know my budget, and will not move, i research cars extens So, im a tremendously difficult customer to please. I know what i want, I know the market, i know my budget, and will not move, i research cars extensively, sometimes years before buying. Ive been in sales, and customer service my entire life, so i have a tremendously high standard for who i choose to work with, and not affraid to put someone on blast, where its do. Let me tell you though, Santiago, he is a rockstar! Ive been hunting hard and driving far for the right vehicle. And kia of st cloud, and more specifically Santiago rises to the challenge. I will only work with Him at kia. Each visit, he has dug deep, and really has taken great strides to meet my ridiculous standards. His sales technique is on point, not too pushy, but not complacent. His knack for customer service is fantastic. He will fight to get you what you need! If you want an excellant car, at a great price, Go to kia of st cloud, ask for santiago, he will do everything he can, to get you into your dream car! Also, bonus point, hes just a fun guy to work with! More

The sales folks were wonderful and we love our Soul We contacted Kia St Cloud by email, and Carolyn replied. We weren't able to meet her or work with her when we came and bought the car, and even knowi We contacted Kia St Cloud by email, and Carolyn replied. We weren't able to meet her or work with her when we came and bought the car, and even knowing this she gave excellent and very helpful service. Including, sending info on specific cars, info on the various packages, prices and more. She was very professional and easy to deal with. Her service and follow up were outstanding in dealing with a problem we had with our check. The young man who actually did the sale was also very helpful and informative and pleasant to work with. We highly recommend this dealership and Carolyn and Hector as agents you can work with. More