Kia Delray - Service Center

Al has great customer service skills. Thanks to Al at the service desk, my experience here was great. He got me processed and updated me on the progress via phone call. Explained everythi Thanks to Al at the service desk, my experience here was great. He got me processed and updated me on the progress via phone call. Explained everything with a great attitude. Thanks again, Al More

They break I pay for the fix I am very displeased with Grieco Kia service. I took the car in to have some warranty work done on a factory recall. I agreed to have some service wor I am very displeased with Grieco Kia service. I took the car in to have some warranty work done on a factory recall. I agreed to have some service work done at 50,000 miles totaling $758. While doing that work they somehow managed to unplug the passenger side side low beam. And they broke the passenger side airbag. I took it back for them to fix the air bag. They charged me $78 to quote reprogram unquote the airbag. That did not solve the problem. Then they tell me they want $1,700 to replace the airbag system on the passenger side but they'll give me credit for the $78 I've already spent for reprogramming. Unbelievable. Will never see me again. More

New tires Our 2007 Kia had never had a wheel alignment and the drive to Florida from Canada resulted in 4 new tires (purchased at Costco) being worn thin on the Our 2007 Kia had never had a wheel alignment and the drive to Florida from Canada resulted in 4 new tires (purchased at Costco) being worn thin on the insides, which was brought to our attention when one of them went flat. Costco then told us about the alignment issue, rather too late. We happened to drive by Grieco Kia and decided to try it out, having become a tad disenchanted with the Costco experience. Al Dopman was our service advisor at Grieco and we couldn't have been treated better. He went out of his way to accomodate our schedule, and the cost estimate that we started with was what we ended up with; i.e., no surprises that needed to be added. We intend to have our car serviced at Grieco in the future while we're in Florida. I gladly recommend Grieco. More

Oil change Great services. I was in and out in less than two hours for an oil change. The service agent was plaisant and reliable Thank you Great services. I was in and out in less than two hours for an oil change. The service agent was plaisant and reliable Thank you More

Excellent Service My Service Advisor AL Dopman was very caring. He explained what was being done to my car. and how long it would take; I could not ask for more. The My Service Advisor AL Dopman was very caring. He explained what was being done to my car. and how long it would take; I could not ask for more. The Service was done to my complete satisfaction. When I come for my next service I hope to deal with Mr Dopman as my Service Advisor. More

Kristie Fudge was great on the phone when I called. Kristin couldn't have been nicer when I called for an appointment and when I came in. I was in and out for a routine oil change in no time. Kristie Kristin couldn't have been nicer when I called for an appointment and when I came in. I was in and out for a routine oil change in no time. Kristie and all the people that have helped me since I bought my car could''t be nicer. I've had many cars, but the people at Grieco have been terrific Alex Goodrich who sold me my car to people that have helped me since with the small problems I've had since< Josua, people at the cashier I know this sounds sappy, but its just a pleasure going here and I wish I could remember everyones names. More

Great service team everyone has been friendly and very helpful. My car came back washed and I couldn't have asked for a better experience. Al was very helpful over the everyone has been friendly and very helpful. My car came back washed and I couldn't have asked for a better experience. Al was very helpful over the phone and in person. More

Outstanding Service Debbie Roetzel and the rest of the Service Team was Outstanding at Greico KIA. They went out of their way, and above and beyond what my expectations Debbie Roetzel and the rest of the Service Team was Outstanding at Greico KIA. They went out of their way, and above and beyond what my expectations were. More

friendly and helpful everyone there did exactly as promised and did it with a helpful, friendly attitude. its always been pheasant dealing with greico kia. I was well serv everyone there did exactly as promised and did it with a helpful, friendly attitude. its always been pheasant dealing with greico kia. I was well served. More

Customer Review Came in for a problem with a 2012 Kia Optima. Kristie was outstanding, and made me feel like I was her most important customer. Outstanding customer Came in for a problem with a 2012 Kia Optima. Kristie was outstanding, and made me feel like I was her most important customer. Outstanding customer service. Very detailed in her explanation of what was wrong. More