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1,333 Reviews of Kia Delray - Service Center
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January 14, 2016
Another great visit Always a great experience at this location. Debbie in customer service never fails to schedule me an appointment that is both convenient and soon from Always a great experience at this location. Debbie in customer service never fails to schedule me an appointment that is both convenient and soon from when I call in. No matter what is going on in her day, she always takes a moment to say hi to me. Artie was great in service department, he found two decals that were ordered in for me months ago and installed them no problem. And Ivan in sales was very pleasant, educating me about some of the new vehicles and showing interest in my trade-in, but also respecting my time. More
by Shadymiscreant
Employees Worked With
Debbie-customer service, Ivan-sales, Artie-service, Ivan Saintil
January 14, 2016
2nd appt required Brought car in for 2 recall notices and you did not have a part so I will have to bring car back which is inconvenient. Additional services performed Brought car in for 2 recall notices and you did not have a part so I will have to bring car back which is inconvenient. Additional services performed which I had not budgeted for. Labor fees are high. More
by HILTONS41
Verified CustomerEmployees Worked With
Al
January 13, 2016
great service on time. the repair was done properly everything was positive Doug went out of his way to solve the problem with my radio. IA quite satisfied with the on time. the repair was done properly everything was positive Doug went out of his way to solve the problem with my radio. IA quite satisfied with the service More
by PAULMART0
Employees Worked With
doug barsell
January 12, 2016
Great service & Coffee Just bought a new Kia and went to Grieco Kia to have it serviced. Everyone was very friendly and service was wonderful. Kristie Fudge greeted me and Just bought a new Kia and went to Grieco Kia to have it serviced. Everyone was very friendly and service was wonderful. Kristie Fudge greeted me and took care of everything. She was awesome. And the free coffee and danishes were fresh and delicious! I look forward to getting my car serviced here in the years to come. Thanks for a great first time visit Kristie! You won me over. --A satisfied customer More
by LoveMyNewKia
Employees Worked With
kristie Fudge
January 09, 2016
Phantom stall at lights Kia has been reported on the Web to have a "Go" problem with a small number of their "gas saver" models when leaving a light. After entering a "rest" Kia has been reported on the Web to have a "Go" problem with a small number of their "gas saver" models when leaving a light. After entering a "rest" mode at the light to save gas, depressing the gas pedal to leave the light produces no movement causing one to stomp on the gas several times which will eventually propel the car into the intersection. It is totally random happening once a day or five times a day. Also noted was a minor cavortation of the engine when rolling at speed. An initial visit to Grieco with a drive about did not produce the symptom and the computer revealed no problem but they didn't dismiss me as some dealers might have ( I didn't buy the car from them ). They asked me to leave the car with them till the problem showed itself which I did. They gave the car to one of their long-distance mechanics to drive and the symptom happened to him causing them to test all the possible causes leading to a faulty electronic fuel pump. A new fuel pump and a re-calibration of the computer has resolved the problem. When I first drove in, I looked at the number of cars in the waiting area along with the number of people in the waiting room and I was depressed, I was AMAZED at the timely reception time and the initial examination time. I witnessed some of those people you don't want to be with haranguing the staff and the staff handling the nasty people with delicacy and aplomb. ( " I dropped my car off at 9, you drove me home, told me the car would be ready by noon and here it is 2 o'clock, WHERE'S MY CAR!!! " " WHAT? YOU WASHED MY CAR? I HAVE PEOPLE TO WASH MY CAR!!! " ) These people are incredible and I plan to buy my next car from them. More
by ATABER89
Employees Worked With
Al Dopman, Vince
January 06, 2016
OK Visit but Overpriced Had car break down ,,,towed to Delray Hyundai....was promptly met by Kristie in service....said she would diagnose problem and call with estimate....s Had car break down ,,,towed to Delray Hyundai....was promptly met by Kristie in service....said she would diagnose problem and call with estimate....shuttle driver(Phil) promptly drove me to work..Phil was a pleasure both on drop off and return to dealership. I knew getting serviced at dealership would be expensive but was a bit shocked at $550.00 to change a starter....having worked at dealership previously should have known what was coming...BUT all work was done promptly and I was out the same day. 'Overall good but expensive experience until I went to pay....Kristie my rep said she would meet me at cashier...after about 10 minutes and the Cashier(who was excellent at Customer Service) calling back to service it was discovered that Kristi had gone to lunch and left me hanging.....with the assistance of the Cashier and then a gentleman from service I was taken care of after a wait at the cashier of 23 minutes. Other than the last snafu....quick, prompt ..but expensive service More
by MBRODIFCDC
Employees Worked With
Kristie, Phil, Cashier-sorry forgot name, and gentleman from service -very good and saved day....
January 05, 2016
Very pleased Every thing went as stated the time estimated was accurate the car was clean and washed when received I would recommend the service department to ever Every thing went as stated the time estimated was accurate the car was clean and washed when received I would recommend the service department to everyone More
by ANDREAH525
Employees Worked With
Doug
January 05, 2016
excellent service Efficient, prompt service. Explains what was dome and delivers freshly washed car after service Excellent experience. al Dopman was very pleasant and Efficient, prompt service. Explains what was dome and delivers freshly washed car after service Excellent experience. al Dopman was very pleasant and efficient would definitely recommend this dealership. More
by JJCFLA
Employees Worked With
Al Dopman
January 04, 2016
Service Review I apologize for not remembering my service rep. She was extremely friendly and helpful. My car was serviced in a timely manner as I waited for it. I apologize for not remembering my service rep. She was extremely friendly and helpful. My car was serviced in a timely manner as I waited for it. I'm in the process of moving from up North and will continue to be a customer . More
by TRAINER431
Employees Worked With
Do not Remember her name. Working the first service advisor's desk as you pull in.
