1,215 Reviews of Kia Delray - Service Center
Great Service in Delray Beach Florida On time for appointment, professional review of needed services, and excellent waiting room. The work was performed to perfection. Life is beautifu On time for appointment, professional review of needed services, and excellent waiting room. The work was performed to perfection. Life is beautiful in Delray Beach, Florida. More
Great Place to Buy Your Next Kia Grieco is the place to go for your next Kia. Great salespeople and great service. I highly recommend that you consider Grieco before you purchase yo Grieco is the place to go for your next Kia. Great salespeople and great service. I highly recommend that you consider Grieco before you purchase your next vehicle. Top of the line! More
Excellent I have purchased a 2011 Optima and a 2012 Optima from this dealership and both times have had a great experience. Brought in my 2012 optima for a min I have purchased a 2011 Optima and a 2012 Optima from this dealership and both times have had a great experience. Brought in my 2012 optima for a minor repair with my husband and met Neal Kaplan a Grieco Sales/Leasing Consultant. After great professional advice from Neal Kaplan I sold back my 2012 Optima and leased a beautiful 2015 Optima and my husband leased a 2016 Sorento. First time leasing for both of us and thanks to the great advice from Neal Kaplan, who treated us like family, we had a wonderful experience and look forward to future service with this dealership thanks to Neal Kaplan!!!! More
Great Customer Service!!! I purchased my vehicle from this dealership (2015 Sorento) and I get service done here as well. That being said, every time I phone them or come in e I purchased my vehicle from this dealership (2015 Sorento) and I get service done here as well. That being said, every time I phone them or come in everyone is very welcoming. I have been coming here for years and the lovely Debbie helps me with everything, even if I don't quite know what I want or need. Everyone is so patient with me and really just care about the customer. The front of the house is very important, that is Debbie, she is the first one you talk to the phone and one of the first people you see when entering the building. She is always smiling and is always polite to everyone. This last visit was because I heard an odd sound coming from under the hood, Alan was so great with me while I tried to explain the sound to him, bless his heart. If you have any doubts about going to this location, I challenge you to check it out. I promise you will not be disappointed. When it is time, we will be purchasing our next vehicle from here as well. More
Great Service! The service you receive here is Excellent. They take care of all your needs. Any issue I have ever had they have always taken care of without any hass The service you receive here is Excellent. They take care of all your needs. Any issue I have ever had they have always taken care of without any hassle. If you haven't stopped in here you need too. If you ever have a moment to talk to Debbie Roetzel who is the service coordinator, i'd highly recommend you do. She always manages to get me appointments even when they are completely booked. My parents also recently bought a used vehicle from them. They bought the 2014 Kia Sorento sxl which is an amazing vehicle. Love everything about the car. One thing I especially love about this place is the warranty and how they stand behind their product. I would highly recommend this dealership! More
Always a pleasurable hassle free experience Since my first tie to the Kia family in 2012, I have always had first class service during my visits to the dealership. I only go to Grieco Kia of Del Since my first tie to the Kia family in 2012, I have always had first class service during my visits to the dealership. I only go to Grieco Kia of Delray. Although there seems to be some movement every so often in the service department, with familiar faces, I am still always taken great care of. And Debbie especially from customer service is always very accommodating pleasant and polite. This dealership real does reinforce the brands image. Keep up the great customer service. More
Amazing experience Was looking in showroom while 2014 Optima was being serviced. I commented that at end of my lease, another year, might like a Rio. They had red one on Was looking in showroom while 2014 Optima was being serviced. I commented that at end of my lease, another year, might like a Rio. They had red one on floor. Long story short, they made a deal for me to get out of current lease and get the red Kia. Best part I had to keep grandkids at 10:00. Super salesman Patrick Germain started paperwork, worked with finance man Dominic, and before 10, all was done! Amazing! Will certainly recommend Patrick and Grieco Kio. More
Grandma buys a yellow Soul This is my second Soul, however I had no idea I was going home with a brand new yellow Kia! I went in for a scheduled oil change/ maintenance . While This is my second Soul, however I had no idea I was going home with a brand new yellow Kia! I went in for a scheduled oil change/ maintenance . While browsing, Patrick Germain nicely asked if I needed help. I explained I had some time left on my lease but I wanted to check out my options. Well you can guess the rest. Never pushy just explained my options should I choose to trade. I couldn't be happier with my decision. The staff were courteous and the manager, Tony T. were all pleasant. I think the dealership is excellent, More
Outstanding Service!! Grieco Kia is wonderful. From the sales process to service, everything has been outstanding. Purchased a 2014 KIA Soul (Alien Green) and have loved ev Grieco Kia is wonderful. From the sales process to service, everything has been outstanding. Purchased a 2014 KIA Soul (Alien Green) and have loved every moment. Doug in the service department makes me feel like family whenever I am there. So far only standard maintenance has been needed. I would recommend Grieco Kia to anyone looking for a great experience. More
Unstable Dealer - Product needs improvement Kias / Hyundais are known for defective paint from factory. - Runs and contaminants on the paint. Not to mention the new sportages, fortes paint loo Kias / Hyundais are known for defective paint from factory. - Runs and contaminants on the paint. Not to mention the new sportages, fortes paint looks like an orange. Had a sportage with same issue. Dealer ( not GRIECO) could not resolve issue. Later I found to be a loose microphone. It is frustrating; however the issue starts at the factory. The issue with GRIECO is that to them profit is more important than customer satisfaction. When a personnel goes the extra mile to get the job done right, they get replaced because it is impacting profits. - Other than than they are very fair More