Kia Delray

Worst ATTEMPTED car buying experience EVER Worst ATTEMPTED car buying experience ever at Grieco Kia Delray Beach! Came in with an ad from AutoTrader.com for a SPECIFIC car. First was told that Worst ATTEMPTED car buying experience ever at Grieco Kia Delray Beach! Came in with an ad from AutoTrader.com for a SPECIFIC car. First was told that the car we wanted to buy wasn't the one in the ad. Then, admitted it was. Made an offer and the "General Manager" came over. Very patronizing, condescending and rude, speaking to us like we were idiots who couldn't understand how to buy a car. Clearly didn't want to sell the car at the advertised price and threw up all kinds of criteria, some of which we obviously did not meet (like active military). Instead of just saying he couldn't sell the car at that price, eventually telling us we had to leave. Went down the street to Phil Smith Kia and bought the same car for the advertised price, no questions asked, pleasant and helpful staff. Julian, our salesman at Grieco, was cheated out of a commission for a sale that the Manager killed! I hope he gets it anyway, he worked hard and was very helpful and informative. He deserves his commission!! There will be only NEGATIVE recommendations from me and my family! More

Outstanding Service!! Grieco Kia is wonderful. From the sales process to service, everything has been outstanding. Purchased a 2014 KIA Soul (Alien Green) and have loved ev Grieco Kia is wonderful. From the sales process to service, everything has been outstanding. Purchased a 2014 KIA Soul (Alien Green) and have loved every moment. Doug in the service department makes me feel like family whenever I am there. So far only standard maintenance has been needed. I would recommend Grieco Kia to anyone looking for a great experience. More

Misleading and Dishonest I saw what I thought was a good deal on a used Nissan Maxima online. Maria called me to confirm appointment. I specifically asked her to verify that v I saw what I thought was a good deal on a used Nissan Maxima online. Maria called me to confirm appointment. I specifically asked her to verify that vehicle is still available and physically present on the car lot. She confirmed it is present and available for sale. I left an important business meeting, drove for over 2 hours ,wasted $60 in gas and 2 hours of my life only to find out that the vehicle is not there. Obviously no regards for customers needs and time and does not know the meaning of customer service. To add insult to injury, management seemed aware of this underhand technique to lure customers in their dealership and as if that's not enough, management tried to get me into another car. Horrible experience. More

Online Advertising Misleading I found what I thought was a great price on a used Honda Fit. We called to make sure it was still there, and then drove over two hours to see it. Well I found what I thought was a great price on a used Honda Fit. We called to make sure it was still there, and then drove over two hours to see it. Well, when we asked the price they quoted us more than $1,000 over the online price. We showed them the online price and they seemed upset we knew it. Then, they tried to tag on $800 in dealer fees, as well a $200 in stolen car insurance I didn't want. A rude dealership I would not recommend. What a bait and switch. More

Unstable Dealer - Product needs improvement Kias / Hyundais are known for defective paint from factory. - Runs and contaminants on the paint. Not to mention the new sportages, fortes paint loo Kias / Hyundais are known for defective paint from factory. - Runs and contaminants on the paint. Not to mention the new sportages, fortes paint looks like an orange. Had a sportage with same issue. Dealer ( not GRIECO) could not resolve issue. Later I found to be a loose microphone. It is frustrating; however the issue starts at the factory. The issue with GRIECO is that to them profit is more important than customer satisfaction. When a personnel goes the extra mile to get the job done right, they get replaced because it is impacting profits. - Other than than they are very fair More

Liz Self I had a wonderful experiene at grieco kia. Rico, the sales manager was fabulous. my salesman Shane Boucher, wad so very very helpful. Extremly knowled I had a wonderful experiene at grieco kia. Rico, the sales manager was fabulous. my salesman Shane Boucher, wad so very very helpful. Extremly knowledgeable of all kia models factory, showroom& pre owned. Shane is an excellent representative of and for kia. I will be a returning customer as well as a strong referral base. More

Online chat lie I went to their website to view their in-stock inventory. When I did not see any 2015 Sportages I connected to their Chat Representitive who told me t I went to their website to view their in-stock inventory. When I did not see any 2015 Sportages I connected to their Chat Representitive who told me the 2015 Sportages were being unloaded off the truck "as we spoke" and I should come down and look around. Two days later I went to the Dealership and was told the 2015 Sportages will not arrive until the first quarter of 2015. The online Chat Rep. obviously lied to get me to the dealership and they then tried to sell me another model. More

Excellent Service and Experience I was treated very well upon arrival. My Sales Rep was excellent. Everyone was very helpful. They definitely made my purchase experience enjoyable. I I was treated very well upon arrival. My Sales Rep was excellent. Everyone was very helpful. They definitely made my purchase experience enjoyable. I would recommend them to everyone. More

2015 Kia Sorento 7 30 2014 The Dealership is tops! They work hard to get the deal done and then find the car that you negotiated for! ALex in Sales, Rico in management are the b The Dealership is tops! They work hard to get the deal done and then find the car that you negotiated for! ALex in Sales, Rico in management are the best people to work with. This is my second purchase and the experience gets better each time! Go to this dealer if you want to buy a Kia, best price on the trade in and the best price for the new car. More

Five stars with all catagories "Top Notch" salesman, Jake Trainer, was extremely helpful and able to answer all my questions & concerns and then some! I would recommend Jake to my f "Top Notch" salesman, Jake Trainer, was extremely helpful and able to answer all my questions & concerns and then some! I would recommend Jake to my family & friends. "Mr. Communicator" Joe Fails - Business Development another job well done. His follow-up to my email's inquiries and questions was both timely & informative. Additional praise needs to be mentioned for Lance Lafazan - Finance Mgn. & Rico Manley - Used Car Mgn. Note Lance Lafazan actually made the business end of the purchase process enjoyable. Both Jake Trainer & Lance Lafazan personality seems to fit well with providing a friendly atmosphere. I hope the whole team keeps up the good work !!!!! More