Kia Delray

Jim was excellent and efficient in servicing my Kia 2020 Forte. Came back cleaner and shinier. Excellent work Forte. Came back cleaner and shinier. Excellent work More

Ricky was awesome! Made the transaction as painless as possible. Showed me all the vehicle options without pressuring me or pushing me in any direction. Patient. Kind. Made the transaction as painless as possible. Showed me all the vehicle options without pressuring me or pushing me in any direction. Patient. Kind. Professional. Followed up after the sale, too, which was appreciated. Will do business again here. Happy customer. More

Positive experience throughout. Troy found the exact car I was looking for. After driving it for a while, it is even better than I expected.. and I had pretty high expectations. Tha Troy found the exact car I was looking for. After driving it for a while, it is even better than I expected.. and I had pretty high expectations. Thanks for your thorough help! More

Waiting time for service too long. I waited 2.1/2 hours to have my oil change . I waited 2.1/2 hours to have my oil change . More

Bob Cooklin at Delray Beach Kia is always helpful and accommodating when I bring my car in for service. No matter what I need, he is there to help me get the best service possible for my car. accommodating when I bring my car in for service. No matter what I need, he is there to help me get the best service possible for my car. More

Liz was absolutely amazing Kia Delray made me feel very welcome like Iike a family helped me and my wife through every step showed me the car inside out several times I feel at peace knowing I have my sale welcome like Iike a family helped me and my wife through every step showed me the car inside out several times I feel at peace knowing I have my sales person there for me always thank you Liz and Kia Delray More

Went for service as Horn was not working they made us wait a month just for appointment to tell us need a new horn and would order it. Said it would be in on Saturday (3days) and would call us one way or wait a month just for appointment to tell us need a new horn and would order it. Said it would be in on Saturday (3days) and would call us one way or another. Guess again no call and we called 3 times and never ever did someone after putting on hold get back to us. Finally went to Dealer Service and told no one knows about part ad no matter where you go . and they can't follow-up as they don't have any one to do so. They have the worse service department and personal their have wrong information on us in the computer which we have also tried to have corrected but they also don't have anyone that can override and correct it , Interesting as the actually lease has the correct info but service can't get it right .Dealership couldn't care less .And still no Horn nor explanation or when part will be in perhaps another 30 days, I guess we didn't tip enough. More

Went in for a defect in Horn which hasn't worked for over 2 months. Had to wait 30 days to get appointment just for them to say we need to order part . Told it would be in 3 days and when we tried to follow- 2 months. Had to wait 30 days to get appointment just for them to say we need to order part . Told it would be in 3 days and when we tried to follow-up no one knew nor could answer us kept us awaiting on hold until call was dropped. Finnally went back to service dept . and told there was no part and no one could follow-up as they don't have the personnel. Also they have the wrong information on the service information for which we have repeatedly asked it be corrected and they told us they can't as they don't have the personnel to over-ride and correct it. . The service department needs to get their act together, We spoke with many people in waiting area who only had negative reviews and experiences of the service department. Perhaps we don't tip enough. More

We decided to go car shopping this last Sunday. From past experience, we know car shopping is always a long experience and a hassle so we went as soon as Kia Delray opened at noon on Sunday. We rea From past experience, we know car shopping is always a long experience and a hassle so we went as soon as Kia Delray opened at noon on Sunday. We read so many good reviews about Kia Delray that we had to stop by. As we pulled up, we thought they must be doing something right since they have so many great reviews because from the aspect of the dealer itself, it's a little sad compared to some of the other dealers around the area. Looks almost like a used car lot but nevertheless, here we are rating it 5 stars. We were helped by Ricky Gould which was super cool. We saw the car online before arriving so once we arrived, we went straight to it. We sat down with Ricky, explained what we wanted and needed and in less than 2 hours we were out of there with a brand new Telluride. Ricky explained everything and was super helpful. Will definitely recommend using Ricky if you are thinking of shopping for a car here. More

High marks for Kia Delray helping me get my mom in a new car, Ricky Gould was excellent his patience with my mother who is a senior was kind and made the car buying experience easy, even drove the car home car, Ricky Gould was excellent his patience with my mother who is a senior was kind and made the car buying experience easy, even drove the car home for me, excellent salesman. Also Cathryn and the finance manager got me in and out at the price point i was looking for without having to haggle in the dealership all day, most of the negotiating was done over the phone, THANK YOU! . 5 stars ! More