Kia Delray

Service was great, disappointed about the issue right after we purchased the car from here. after we purchased the car from here. More

Warranty 2018 Kia Soul. In Oct 26/ finished Dec 3, service rep Anthony Salvatierra not good. Poor follow up, I had to contact him Every time. Had to finally Speak with N In Oct 26/ finished Dec 3, service rep Anthony Salvatierra not good. Poor follow up, I had to contact him Every time. Had to finally Speak with Nick ( head of service) who quickly handled our car and got the work completed quickly. Once Anthony returned from 2 PTO ‘s with no follow up, attempted to close out the warranty and honestly had no clue of details. Changed the warranty information 3 times and at very first call attempted to simply tell me the Kia Was not under warranty. Not until I pushed back on more details of why not he them changed and agreed that it was covered. ?? He is not effective with more than basic requirements. He lost all my confidence all the way until the end. He was unable to provide me with a document that clearly shows a New Engine was installed on such date at such miles. Something that will easier show that a major repair was performed. Could not produce that. It’s simply mixed in the middle of tires and oil change on the service paperwork. His communication is poor and not clear. Will make sure he is not used again. Nick was very professional and response was on point. More

Late service even though I was early for my appointment. The representative assigned to me was nowhere to be found 20 minutes to my set appointment. I had to ask another representative to help me. Represe The representative assigned to me was nowhere to be found 20 minutes to my set appointment. I had to ask another representative to help me. Representative Very disorganized Went to pick up my vehicle the next day only to find out that after I paid and ready to drive to work - 2 repair issues light off that was not there when the drop off my care for the 65K miles COMPLETE MAINTENANCE ( costing $ 1600) needless to say had to wait another hour for them to address the issue so im late for work! No Bueno!!’ More

30 minutes waiting in counter! And 2 hours just for oil change. I was appointment but all late And 2 hours just for oil change. I was appointment but all late More

I bought my car there in 2020 they gave me the price I wanted. The waiting room is comfortable which makes the wait not so unbearable. All staff has gone above and beyond with their professionalism an wanted. The waiting room is comfortable which makes the wait not so unbearable. All staff has gone above and beyond with their professionalism and nice to me. This visit they washed and vacuumed the car it looked brand new I appreciated that. More

please see my prior reviews - kia delray had the worst customer service anywhere - i am so disappointed! customer service anywhere - i am so disappointed! More

I have been coming to this Kia dealer for 10 years. The service dept and the sales are wonderful The service dept and the sales are wonderful More

Troy was an awesome salesman, and the finance manager Andy Smith was excellent! We felt so taken care of and the process was seamless. Thank you Kia Delray! Andy Smith was excellent! We felt so taken care of and the process was seamless. Thank you Kia Delray! More

Kia Delray did a great job. Very little waiting and Sorren was friendly, smiley and professional. They also gave me a courtesy Lyft ride to and from my house. I am very happy wi Very little waiting and Sorren was friendly, smiley and professional. They also gave me a courtesy Lyft ride to and from my house. I am very happy with the experience. More

Sorren was nothing short of fantastic! ! He was caring, professional, and went over the top to make things right! ! He was caring, professional, and went over the top to make things right! More