Kia Delray

I bought a Kia Sportage SX and my sales consultant was Cristian Fiorello. He was amazing did not make me feel pressured at all. Was extremely knowledgeable about the different models we looked at and an Cristian Fiorello. He was amazing did not make me feel pressured at all. Was extremely knowledgeable about the different models we looked at and answered all our questions. Before leaving with my new car he sat in the car with me and my husband and went over the features and setup a few things for us. He wanted to make sure we were totally comfortable with the car and it’s many features. My friend is looking to purchase a KIA and I told her to go to this dealership and ask for Cristian Fiorello. More

Sylvester and the Team came thru again did a great job. Sylvester is the reason I continue to come back. Sylvester is the reason I continue to come back. More

KIA Delray is the absolute WORST! !!!The service coordinators are extremely rude and incompetent. Al Dopman was my service coordinator and on 18 July 2023, he recommended I do an oil c !!!The service coordinators are extremely rude and incompetent. Al Dopman was my service coordinator and on 18 July 2023, he recommended I do an oil consumption test due to my 2020 telluride burning too much oil. I paid for a fresh oil change and per his recommendation, began the oil consumption test which involved me having to drive my car 1,000 miles and then check the oil level. I brought my car back on august 2nd, and it was confirmed that my oil level was severely low. Al told me he would document the low oil level but that I should do another 1,000 test for “accuracy”. I received another oil change and started the process over again as per his instructions. When I brought my car back, I was told that due to my engine being a 6 cylinder that we could not actually do an oil consumption test. Furthermore, the service manager, Conrad Backner, proceeded to tell me that my car was perfectly fine and needing to get oil changes every 3 weeks was normal. Al and Conrad are untrustworthy: they feed customers lies as they waste your time and take your money. Not to mention, the wait times are horrendous!!! Even with an appointment, you will be there all day. I am extremely dissatisfied with the extreme lack of technical knowledge and gross negligence Al and Conrad demonstrated when it comes to customer service. If I could give this location negative stars, I would. DO NOT COME HERE. More

Robert Cooklin is an amazing service writer Always keeps me up to date on what is happening with my vehicles. ! me up to date on what is happening with my vehicles. ! More

We would like to thank Mitch Nathan,Brett Beeson and Mark Lubka for making our first car leasing experience pleasant and easy. They were ready and willing to answer all of our questions. They worked well tog Lubka for making our first car leasing experience pleasant and easy. They were ready and willing to answer all of our questions. They worked well together in providing us with an awesome experience from the test drive to leasing and completion of the paperwork. The staff was courteous, knowledgeable and the showroom was attractive, as well as immaculate. Our first service appointment was set up and we drove off the lot with our beautifully cleaned Kia Soul. . Mitch provided a demonstration and review of the car’s features/functions as well as a much appreciated, set up of our mobile phones with the car. Great job🤗 More

Leasing a car from this dealership was an excellent experience. My salesman was Derek Lotz. He found me a car with all the bells and whistles I wanted at a price I can afford. Derek was totally knowled experience. My salesman was Derek Lotz. He found me a car with all the bells and whistles I wanted at a price I can afford. Derek was totally knowledgeable and was a pleasure to work with. It is nice to deal with a car dealership that isn't high pressure. More

This dealership has no idea what they are doing. For example they just sent me an email as a "loyal customer " asking for a review. I haven't owned a Kia in about 8 years and was never a fan of thei For example they just sent me an email as a "loyal customer " asking for a review. I haven't owned a Kia in about 8 years and was never a fan of their dealership when I did own one! Obviously nothing has changed, they still know nothing about their customers. More

Update- this dealership is the biggest bunch of crooks I’ve ever come across in my life. They did not fix my car and change the catalytic converter because that’s a $3000 job. What actually needed to be c I’ve ever come across in my life. They did not fix my car and change the catalytic converter because that’s a $3000 job. What actually needed to be changed were the fuel injectors which they changed after I came right back because the car was not fixed. they won’t refund me my money and they are disputing the charge back that I put through. They saw a female who is a black female and assumed that I was stupid uneducated, and was going to take this from them. They owe me the difference between the actual cost of what really needed to be done and the $3000. Do not go here if you were a female, but especially don’t go here if you’re a black female. They’re a bunch of racist people that just want your money and they will steal it from you if you are a woman. brought my car in for service. Something was wrong. After having my car for four days they said it was the catalytic converter. They charge me $3189.55 to change it. On the way home the check engine light went on. They asked me to bring it back which I did. I am now on the 5th day and they found out it was the fuel injectors. I have yet to hear about a refund about the wrong service. Now after being told that my car would be done today, I got a call that the parts didn’t come in and my car isn’t done. I am so frustrated, angry and upset. This is the most unprofessional process I have ever seen. I want a refund for the wrong service and I need this car so I can trade it in so I never have to deal with Kia again. This stress is literally making me ill. More

This past month July I purchased a Kia K5 GT-line at Kia Delray. First off I want to say that Kia Delray is an excellent dealership. My sales rep was Ricky Gould and I also dealt with Robert Sealey the sale Delray. First off I want to say that Kia Delray is an excellent dealership. My sales rep was Ricky Gould and I also dealt with Robert Sealey the sales manager. I received outstanding service from both of them, as they were extremely helpful and knowledgeable, They patiently guided me through the complex car buying process. I had never purchased a Kia prior to this and they patiently answered all of my many questions. I would highly recommend both Kia Delray and Ricky Gould. The Kia K5 is both a phenomenal car and outstanding value. It is a stunningly beautiful car both inside and outside. It drives beautifully and all of its advanced technology features are amazing. The car is priced at a significantly better value than either the Camry or the Accord, Yet it offers many features that make it the better overall choice on a new car purchase. For me, one of its (many) advantages was its interior roominess. It has extremely generous and spacious front driver seat headroom, legroom, and overall seating comfort. This makes the k5 a superior choice compared to the Camry or the accord. More

We had an amazing car buying experience and such wonderful customer service from Mitch Nathan! Super pleased with this dealership. wonderful customer service from Mitch Nathan! Super pleased with this dealership. More