Kia Delray

Decent service. Price for labor is ridiculously high and out of control. Please fix this. Price for labor is ridiculously high and out of control. Please fix this. More

Gabriella and Marcy did great work,efecient, knowledgable and very professional..I would recommend your dealership to others.David Tucker and very professional..I would recommend your dealership to others.David Tucker More

We have leased Telluride's from this dealership beginning with the 2020 model year. Because of our low mileage (7000 per year) and excellent maintenance management traded us up after a year to the 2021 model with the 2020 model year. Because of our low mileage (7000 per year) and excellent maintenance management traded us up after a year to the 2021 model and then again 2 years later to the 2023 model-all leases. This time we decided to buy. We met with the sales person who had one that we wanted...Telluride 2025 SX AWD. They bought out our 2023 lease for $36000 (19000 miles)-a big money maker for them on resale. They offered us a $2500 discount on the 2025...we asked for maintenance and carwashes to be included. We were paying cash...credit cards would have a 3% charge..Then we opened our mail to see a letter form General Manager Evanecki for a $2671 discount. When we came back in to get the car we were told they would not honor the Manager's letter, they no longer gave carwashes unless you were in for service, and included maintenance was only what the sales person would be willing to pay for. Then when we went to pay they told us we had to have cashiers' checks (this was never mentioned before) and anything on a credit card would be charged 3%. The sales rep drove us around to our banks so we could get a cashiers' check and the Finance guy allowed us to write a regular check for the balance. Driving home I finally noticed that the gas tank was not full as had been promised...it had been a terrible and frustrating 4 hours and I didn't feel like going back. I think we were abused and taken advantage of and were given no consideration for having been a loyal customer for many years. Stay away from this place-it is a shambles. The sales reps stand around the showroom or sit at round tables like vultures waiting to pounce on whoever walks in. They do not have desks in a glass enclosed area like other auto showrooms. They also eat snacks at these tables which is where you sit to discuss the deal-all is open with no privacy. They have a picture of the new dealership building that will be built sometime in the future...no one really seems to know when. I went here because this is the closest KIA to where we live-and we love the Telluride...but go to another dealership... More

My oil change and recall fix went well. However, a simple issue could not be “recreated” despite it being easily shown to the woman who checked me in when I dropped the car as well as a man However, a simple issue could not be “recreated” despite it being easily shown to the woman who checked me in when I dropped the car as well as a man who helped me at the end of the day when I picked up the car. This makes me believe they didn’t even attempt to look at it. Additionally I was upset that my seat was not only moved back (yes I’m short) but that they also adjusted the mirrors, seat height and steering wheel height. When I put my comments in a text I received from the dealership and didn’t get a response and then followed up again, they asked me to wait to hear from a lane manager and service director. That was 15 days ago. Clearly they don’t care about the customer. More

Excellent service from Nicole. She was amazing. I would recommend them to everyone I know. She was amazing. I would recommend them to everyone I know. More

Run to this dealership! Everyone I met was professional, courteous and helpful. They made the car buying experience pleasant and easy. Everyone I met was professional, courteous and helpful. They made the car buying experience pleasant and easy. More

Amazing dealership! always love coming here. Everyone is so kind and professional and always keeping me updated on my car. Sorren is the best! No complaints! always love coming here. Everyone is so kind and professional and always keeping me updated on my car. Sorren is the best! No complaints! More

I chose Kia Delray as it’s the most convenient location to my home. Easy to make appointments. Service representative was kind, and attentive my needs. to my home. Easy to make appointments. Service representative was kind, and attentive my needs. More

Every thing was perfect. Thank you so much for your help and service God bless you Thank you so much for your help and service God bless you More

Joyce, Derrick, Brett, and Cole were awesome in helping me get one of my dream cars. They answered all of my questions and concerns. Definitely will buy from here again and will always take the hour drive me get one of my dream cars. They answered all of my questions and concerns. Definitely will buy from here again and will always take the hour drive to get my car serviced here More