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Kia Country Manteca - Service Center

Manteca, CA

4.9
198 Reviews

198 Reviews of Kia Country Manteca - Service Center

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November 24, 2024

Atención personalizada, atentos a mis necesidades, puntuales a la hora de entregarme el vehículo. El ambiente fue amigable y limpio. More

by luchifer5420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Andrews
Nov 27, 2024 -

Kia Country Manteca responded

Gracias por compartir su experiencia tan positiva. En Kia Country, nos dedicamos a brindar una excelente atención. Nos alegra saber que fue de su agrado el ambiente y el servicio recibido.

November 24, 2024

This was my first time having any service done here, and it was great! Super friendly/helpful staff, and quick service. More

by Mel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Kia Country Manteca responded

Kia Country is happy to hear you enjoyed our quick service and friendly team. We wish you well.

November 22, 2024

Great service and customer service. Got me in at the last minute and completed service in no time. Thanks Jay and Kia Country More

by thebrenden32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh
Nov 27, 2024 -

Kia Country Manteca responded

Thank you for choosing Kia Country. We're glad our team could assist promptly. Wishing you safe travels ahead!

November 22, 2024

Very helpful staff specially service department Jay for caring and solving issues.Problem with billing????.Otherwise fine. More

by ASHI511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parikh
Nov 27, 2024 -

Kia Country Manteca responded

Thank you for your feedback about our team at the service department. Please reach out to us directly so we can look into the billing issue further. We're glad to know that everything else went well for you with Kia Country.

November 22, 2024

My wife said Jacob didn't give upsale pressure that most dealerships do. Thank you. More

by adams.robertrj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Andrews
Nov 27, 2024 -

Kia Country Manteca responded

We appreciate your feedback. Our team at Kia Country strives to provide a comfortable experience.

November 20, 2024

Good people, good service (but slow—not sure why an appointment is required if the vehicle won’t be looked at at the appointment time). Kia Soul is a questionable product due to ongoing problems. More

by codger10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Parikh
Nov 27, 2024 -

Kia Country Manteca responded

Hello, We are grateful for your review. Our goal is to provide the best experiences possible for our customers and I would like the chance to address your feedback regarding an appointment with our Service Team for your Kia Soul. Please reach out to me when you have an opportunity. Best regards, Steve C. scranford@kiacountry.com 209-439-5313

November 19, 2024

Great service and rapid response during my oil change. The service team are knowledgeable and customer service oriented. More

by REYJG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh, Pedro Melendrez, Jordan Zawislak
Nov 27, 2024 -

Kia Country Manteca responded

Kia Country appreciates your kind words about our service team. We're glad you experienced knowledgeable and efficient service for your oil change. Take care!

November 18, 2024

Jay was very helpful and kept me updated often. Good service- only thing I felt they could improve on, is the waiting area with snacks or drinks if you have to wait long periods of time and have TV More

by k.lozier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lilly
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh
Nov 27, 2024 -

Kia Country Manteca responded

Kia Country appreciates your feedback about our service and the suggestions for the waiting area improvements. If you have concerns, don't hesitate to reach out to us so we can address them. Best wishes from all of us here at Kia Country.

November 16, 2024

They Solved a problem with my car, and I was happy to be put back on the road. Thanks! More

by JMENDES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Kia Country Manteca responded

Glad to hear your car is running smoothly again. Drive safely from all of us at Kia Country.

November 16, 2024

Great service and easy to work with. Only took him less than 4 hours to repair my vehicle. More

by FRED.DEMICHELIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Zawislak
Nov 27, 2024 -

Kia Country Manteca responded

Kia Country appreciates your feedback. We're pleased to have serviced your vehicle efficiently.

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