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Kia Country Manteca - Service Center

Manteca, CA

4.9
144 Reviews

144 Reviews of Kia Country Manteca - Service Center

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October 13, 2024

No issues, so far so good. Only really have come to get recalls taken care of but it’s always quick More

by amandaquin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parikh
Nov 27, 2024 -

Kia Country Manteca responded

Thanks for the positive feedback. Kia Country is happy to assist with recalls anytime. Take care.

October 12, 2024

We travel 20 minutes further than the closest dealership to us to go to Manteca Kia. Service is consistent and done right, no issues. Since we bought our first vehicle from them 7 years ago, we've been happ More

by london_denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parikh
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for your loyalty to Kia Country! Traveling the extra distance speaks volumes, and we’re thrilled to know that our consistent, reliable service has earned your trust over the past seven years. From your first purchase to ongoing service visits, it’s wonderful to read how satisfied you’ve been with our team. We’re honored to be your dealership of choice and look forward to serving you for years to come!

October 12, 2024

Louis is great! Friendly and knowledgeable. Car was done fairly quick and they had an area where I could sit and get some work done. More

by smassagli2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your experience with Kia Country! We're glad to know you received friendly and knowledgeable service, and that the quick turnaround and comfortable seating area made your visit convenient. If we can be of any further assistance, please reach out to us.

October 12, 2024

Very good customer service, arrived 40mins before closing but Justin attended us well, gave full tour of the car and also went over upcoming stocks based on our requirement. Was not pushy at all during whole More

by Deep
Recommend Dealer
Yes
Employees Worked With
Joe Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Darling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your experience with Kia Country! It’s fantastic to know you received attentive and accommodating service, even close to closing time. We’re glad the process was seamless, with thorough guidance on the car’s features and timely delivery. Providing a smooth and customer-focused experience is always our goal. Enjoy your new vehicle, and we hope to welcome you back in the future!

October 10, 2024

Staff are always very helpful and willing to listen and keep you informed on how my vehicle is doing as far as time status. More

by RKACKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parikh
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your five-star review. It's our goal to provide helpful assistance and ensure our guests are kept informed on the status of their vehicle and it's great to know our Service Team did just that. We will always be here to help at Kia Country, don't hesitate to reach out to us whenever needed.

October 10, 2024

I brought my car in for oil change and recall. Luis was very personable and my car was ready in one day. I also loved so much how they had someone pick me up at work to get my car. Great ser More

by tracyt1670
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for bringing your car to Kia Country for an oil change and recall. We're glad to know the service, including the convenient pick-up from work, met your expectations. While the complimentary car wash was missed this time, we'll aim to include it on your next visit. We appreciate your feedback and look forward to serving you again!

October 10, 2024

Luis and Keith were thorough in addressing all my concerns and questions. It's refreshing and satisfying to get customer service with great patience and attentiveness. More

by VERCIPPONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your 5-star review! We're delighted to know your concerns and questions were addressed thoroughly and that the customer service reflected patience and attentiveness. Your satisfaction is our priority at Kia Country, and we look forward to welcoming you back for future visits.

October 09, 2024

Friendly staff, great communication and the way they explained issues regarding my car. I appreciate the service department very much. Enjoyed the lounge and amenities there More

by CCARROLLSMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your experience at Kia Country! We're glad you found our Service Team friendly and communicative, especially when discussing your vehicle's needs. It's great to know you appreciated the lounge and amenities as well. We value your trust and look forward to continuing to provide exceptional service!

October 07, 2024

Great experience, nice staff reasonably priced and gave me 20% off as a customer service. More

by animalct_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh, Pedro Melendrez, Jordan Zawislak
Nov 29, 2024 -

Kia Country Manteca responded

It's wonderful to know you enjoyed great customer service and a 5-star experience when visiting our Service Department at Kia Country. Thank you for your review and please let us know if we can be of any further assistance.

October 04, 2024

The crew at Manteca kia are always great, they greet you with a smile and always resolve your issues or service your vehicle as quick as possible. I always enjoy talking with the employees in the service de More

by VERNMILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh, Pedro Melendrez, Jordan Zawislak
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for your kind words about Kia Country! We're delighted to know that our Service Department consistently provides friendly and efficient service. Building positive connections with our customers is important to us, and we’re glad you enjoy your visits. We look forward to continuing to care for your vehicle!

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