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Kia Country Manteca - Service Center

Manteca, CA

4.8
310 Reviews

310 Reviews of Kia Country Manteca - Service Center

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June 14, 2025

Kia 2016 was taken care of on a recall, prompt, good customer skills. Thank you More

by ?????
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Kia Country Manteca responded

Thank you for your great review of our team at Kia Country. We appreciate it and wish you well.

June 14, 2025

We were disappointed that we had to return the car the day we got it back as the same problem showed up again shortly after we picked up the vehicle after it was serviced. I guess we thought that the seco More

by CECILIA.VIERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brogan Perez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2025 -

Kia Country Manteca responded

We appreciate your feedback. It is always our goal to provide five-star customer service, so please feel free to reach out to us if you would like to further discuss your return service visit or your vehicle's battery. We value your business here at Kia Country. Steve C. scranford@kiacountry.com 209-439-5313

June 09, 2025

They were courteous and scheduled me Early in the A. M., a quick turn around time and no charge made it "over the Top" More

by JEFFCANDERSON53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Corona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brogan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Kia Country Manteca responded

We're glad to hear you had a positive experience with us at Kia Country. Take care!

June 06, 2025

It was a great experience without making an appointment. Timing was perfect for servicing my vehicle. And the shuttle service is excellent while waiting for my vehicle to be serviced. Absolutely great sta More

by Little bit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Jun 08, 2025 -

Kia Country Manteca responded

We appreciate your feedback on our service and shuttle amenities. Our team is grateful for your kind words. Thanks for trusting Kia Country with your vehicle needs.

June 05, 2025

Quick in and out. First appointment out by 9:15, just the way it should be. More

by jonfowler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brogan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Kia Country Manteca responded

We're glad you had a swift visit with us at Kia Country. Your feedback means a lot to our team.

June 03, 2025

I come here because I refuse to go to Modesto Kia even though I live there. The service advisors here have always been nice but the last couple of visits have not been up to par. With my most recent 60k s More

by cmarellano86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brogan Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Kia Country Manteca responded

Hello, Our Service Team takes pride in providing top-notch customer care. I am glad to know our staff has been kind while assisting you, however, I would like the chance to discuss your feedback regarding a car wash for your vehicle and the level of communication you received about a discount. Please reach out to me at a time that works best for you. Sincerely, Steve C. scranford@kiacountry.com 209-439-5313

June 03, 2025

Car was done quickly and Brogan Perez gave excellent customer service. He went above and beyond to make sure our vehicle was taken care of. More

by dsbenton5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brogan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Kia Country Manteca responded

We're pleased to hear our team provided such service. We appreciate your positive feedback about Kia Country. Safe travels!

June 01, 2025

We have used others - even when living in Marin County - and learned to drive past them all to return here. While Kia is already very reliable, good service makes your car last! I have bought four and th More

by Jarel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brogan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Kia Country Manteca responded

We truly appreciate your loyalty to Kia Country. It's wonderful to know our service has been beneficial for you and your family. Safe travels with all those cherished cars!

May 31, 2025

Very friendly, courteous staff, great service! Very comfortable waiting area with refreshments and Wi-Fi. More

by Mountain Girl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brogan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2025 -

Kia Country Manteca responded

Thank you for your feedback. We're pleased you had a positive experience with our team and enjoyed the amenities at Kia Country.

May 31, 2025

I have been very pleased with the service at Kia Service department. Brogan has been helpful and honest. I know I will be back. More

by annehansen53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brogan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Kia Country Manteca responded

Thank you for your 5-star review of Kia Country. We’re glad to know you’ve been pleased with our Service Department and that your visits have been met with helpful and honest support. It means a lot to know you plan to return, and we look forward to assisting you again in the future.

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