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Kia Country Manteca - Service Center

Manteca, CA

4.9
198 Reviews

198 Reviews of Kia Country Manteca - Service Center

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October 10, 2024

Luis and Keith were thorough in addressing all my concerns and questions. It's refreshing and satisfying to get customer service with great patience and attentiveness. More

by VERCIPPONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your 5-star review! We're delighted to know your concerns and questions were addressed thoroughly and that the customer service reflected patience and attentiveness. Your satisfaction is our priority at Kia Country, and we look forward to welcoming you back for future visits.

October 09, 2024

Friendly staff, great communication and the way they explained issues regarding my car. I appreciate the service department very much. Enjoyed the lounge and amenities there More

by CCARROLLSMC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your experience at Kia Country! We're glad you found our Service Team friendly and communicative, especially when discussing your vehicle's needs. It's great to know you appreciated the lounge and amenities as well. We value your trust and look forward to continuing to provide exceptional service!

October 07, 2024

Great experience, nice staff reasonably priced and gave me 20% off as a customer service. More

by animalct_06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh, Pedro Melendrez, Jordan Zawislak
Nov 29, 2024 -

Kia Country Manteca responded

It's wonderful to know you enjoyed great customer service and a 5-star experience when visiting our Service Department at Kia Country. Thank you for your review and please let us know if we can be of any further assistance.

October 04, 2024

The crew at Manteca kia are always great, they greet you with a smile and always resolve your issues or service your vehicle as quick as possible. I always enjoy talking with the employees in the service de More

by VERNMILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Yang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Rafanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh, Pedro Melendrez, Jordan Zawislak
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for your kind words about Kia Country! We're delighted to know that our Service Department consistently provides friendly and efficient service. Building positive connections with our customers is important to us, and we’re glad you enjoy your visits. We look forward to continuing to care for your vehicle!

October 04, 2024

Great. Just wished the labor was so high for a $50.00 part. At first they didn't know how much they were going to charge me. More

by joleoranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your review and feedback as we are always looking for ways to improve our customer experience. It's good to know you had an overall great experience during your visit to our Service Department. Don't hesitate to contact us if you have any questions, we are here at Kia Country whenever needed.

October 04, 2024

Their service department top notch never think Jay and Louise enough for the help they provide they are the best because of people like them makes having Kia worth it thank you guys More

by JAMESLUDWIG987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Parikh
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your experience with Kia Country! We're thrilled to know our Service Department consistently delivers top-notch care. It’s feedback like yours that motivates our team to continue providing excellent service. We appreciate your trust and look forward to serving you again!

October 01, 2024

My adviser Jay was very friendly as usual, efficient and knowledgeable about my visit. I was very satisfied More

by CHANG.TAMMY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Parikh
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for sharing your experience with our Service Department at Kia Country! We're delighted to know you received efficient, knowledgeable, and friendly service during your visit. Your satisfaction means a lot to us, and we look forward to assisting you again!

October 01, 2024

The service department goes above and beyond for their customers. They do constant follow-ups with texts and phone calls. The technicians are very knowledgeable and do a great job. More

by AMSOUZA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for your 5-star review! We're thrilled to read that our Service Department exceeded your expectations with their dedication and communication. Our skilled technicians take pride in delivering excellent care for every vehicle. We appreciate your kind words and look forward to serving you again here at Kia Country.

September 29, 2024

Very professional and polite always in a good mood, this is my 3rd time coming here would definitely be back thanks again More

by JAAAB2912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Lilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2024 -

Kia Country Manteca responded

Thank you for the glowing review! We're thrilled to know you've had consistently professional and positive experiences with our Service Department at Kia Country. It's wonderful to see your loyalty, and we look forward to welcoming you back for your next visit. Your support means the world to us!

September 28, 2024

Our technician was Michael Zamora and he was amazing! He was very communicative and straightforward through our situation. I’ve always gotten great customer service with you guys but Michael went above a More

by Blythe Selmeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
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