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Kia Country Manteca - Service Center

Manteca, CA

4.9
194 Reviews

194 Reviews of Kia Country Manteca - Service Center

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February 07, 2025

Luis Cornejo was very courteous, helpful and professional. He answered my questions and even had my car washed! More

by Labs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 07, 2025

Very smooth and efficient for me this past Thursday, and the shuttle service to Costco during the waiting time was appreciated. More

by JEFFJOHANSON24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2025

Jacob Andrews was there to take care of me right away. I had an appointment for oil change and maintenance. I had forgot to tell him that my car had a recall and he didn’t hesitate to take care of that More

by grandmapoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob ANDREWS
Feb 08, 2025 -

Kia Country Manteca responded

Thank you for your loyal support and recommendation. We're glad to hear you had a comfortable experience during your visit, and our team was able to assist with the recall. We look forward to seeing you back at Kia Country.

February 04, 2025

It was more expensive than estimated. But they tried to clean as much of the spilled oil as possible. Excellent friendly customer service. I was not there for too long. More

by tippycupz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Kia Country Manteca responded

Thank you for your understanding and kind words about our customer service. We aim to provide the best experience at Kia Country.

February 03, 2025

Jacob was very helpful and explained what was being done on my car thoroughly. He explained why the recommended services were needed and answered all of my questions. More

by RVERDUZCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB ANDREWS
Feb 06, 2025 -

Kia Country Manteca responded

Thank you for sharing your positive experience with our team. It's great to hear everything was explained thoroughly at Kia Country.

February 02, 2025

Jacob was very helpful and explained what was being done on my car thoroughly. He explained why the recommended services were needed and answered all of my questions. Everyone here is always welcoming and h More

by alexis.steele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Andrews
Feb 06, 2025 -

Kia Country Manteca responded

Thank you for sharing your wonderful experience. We're glad our team could assist you with all of your service needs at Kia Country. Take care!

February 02, 2025

I waited 2 1/2 hours for a 45 minute recall computer update and I had an appointment. More

by aromyendor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure who helped me.
Feb 02, 2025 -

Kia Country Manteca responded

Hello, We appreciate you taking the time to share your feedback regarding your recent visit and would like the opportunity to discuss the wait time that you encountered with our Service Department for a recall computer update on your vehicle. Can you please contact me directly at a time that is convenient for you? We look forward to hearing from you. Steve C. scranford@kiacountry.com 209-439-5313

February 02, 2025

Michael in Service took care of my issues and got me back in the road! More

by justin@loginc.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Zamora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Kia Country Manteca responded

Thank you for your comments. At Kia Country, we're here to help with anything you need. Safe travels!

February 01, 2025

Quick and friendly service but I still don't know what's causing the noise I'm hearing and the vibration I'm feeling. More

by jenadeforest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Feb 02, 2025 -

Kia Country Manteca responded

Thank you for sharing your experience. We’re glad you found the service quick and friendly here at Kia Country. If you need further assistance, we encourage you to reach out so we can help.

February 01, 2025

They are prompt, finish on time, are easy to work with and they are honest. More

by WOOD.ROBINP
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the names
Feb 02, 2025 -

Kia Country Manteca responded

We appreciate your kind words about Kia Country. Thanks for taking the time to share your experience.

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